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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro

Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
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R16,223
+R64 Reward
The DELL Pro 15 Essential PV15250 is a 15.6" Full HD laptop with an Intel® Core™ i7-1355U processor, 16 GB DDR5 memory and a 1 TB SSD. Equipped with Intel® UHD Graphics, Wi‑Fi 6 and Bluetooth, and running Windows 11 Pro, this black clamshell laptop balances performance and portability for work and s... Read More
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Stock 30 Code 880254 Brand DELL Model GYXJD Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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The DELL Pro 15 Essential PV15250 is a 15.6" Full HD laptop with an Intel® Core™ i7-1355U processor, 16 GB DDR5 memory and a 1 TB SSD. Equipped with Intel® UHD Graphics, Wi‑Fi 6 and Bluetooth, and running Windows 11 Pro, this black clamshell laptop balances performance and portability for work and study. Weight: 1.9 kg.

Advantages

This model offers a 15.6" IPS Full HD display for clear visuals, a 10‑core i7‑1355U processor for responsive multitasking, and 16 GB of DDR5 RAM for smoother application performance. The 1 TB SSD provides fast boot and ample storage, while Wi‑Fi 6 and Bluetooth ensure modern connectivity. The built‑in battery and efficient components support extended use on the go.

Suitable for

  • Office work and productivity software
  • Remote learning and online meetings
  • Multitasking and web browsing with multiple tabs/apps
  • Light photo editing and content creation

Key specifications

  • Model: DELL Pro 15 Essential PV15250
  • Processor: Intel® Core™ i7‑1355U (10 cores)
  • Display: 15.6" (39.6 cm) Full HD 1920 x 1080 IPS
  • Memory: 16 GB DDR5 (1 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: Intel® UHD Graphics
  • Connectivity: Wi‑Fi 6 (802.11ax), Bluetooth
  • Battery: Lithium Polymer 54 Wh, charger 65 W
  • Operating system: Windows 11 Pro 64‑bit
  • Weight: 1.9 kg
  • Colour: Black

How to use

Unbox the laptop, connect the included 65 W charger and complete the Windows 11 Pro initial setup following on‑screen instructions. Use the device on a stable surface with good ventilation. Install required productivity or creative applications and sign in with your Microsoft account to synchronise settings and updates. For network access, connect to a Wi‑Fi 6 network or pair via Bluetooth for peripherals.

Recommendations

For best performance, keep Windows and drivers up to date, use the built‑in power profiles to balance battery life and performance, and avoid blocking ventilation openings during extended use.
Key Highlights
  • Office work and productivity software
  • Remote learning and online meetings
  • Multitasking and web browsing with multiple tabs/apps
  • Light photo editing and content creation
  • Model: DELL Pro 15 Essential PV15250
  • Processor: Intel® Core™ i7‑1355U (10 cores)
  • Display: 15.6" (39.6 cm) Full HD 1920 x 1080 IPS
  • Memory: 16 GB DDR5 (1 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: Intel® UHD Graphics
  • Connectivity: Wi‑Fi 6 (802.11ax), Bluetooth
  • Battery: Lithium Polymer 54 Wh, charger 65 W
  • Operating system: Windows 11 Pro 64‑bit
  • Weight: 1.9 kg
  • Colour: Black
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output current
3.34 A
AC adapter output voltage
19.5 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
4 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
15 V
Battery weight
240 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable
Built-in microphone
Yes
Carbon emissions, end-of-life (kg of CO2e)
1.6
Carbon emissions, energy usage (kg of CO2e)
19.36
Carbon emissions, logistics (kg of CO2e)
3.68
Carbon emissions, manufacturing (kg of CO2e)
135.36
Card reader integrated
Yes
Colour gamut
45%
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
600:1
DC-in jack
Yes
Depth
235.6 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Display response rise/fall
35 ms
Efficient cores
8
Efficient-core Max Turbo Frequency
3.7 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Front camera resolution (numeric)
0.92 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.7 cm
Height (rear)
1.9 cm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard colour name
Carbon Black
Keyboard language
German
Keyboard layout
QWERTZ
LED backlight
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
55 W
Memory data transfer rate
4400 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:9
Non-operating altitude
0 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel UHD Graphics
Operating altitude
0 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
IPS
Performance cores
2
Performance-core Max Turbo Frequency
5 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Processor base power
15 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core i7
Processor generation
13th gen Intel Core i7
Processor manufacturer
Intel
Processor model
i7-1355U
Processor threads
12
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total carbon footprint (kg of CO2e)
160
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Type-C charging port
No
Video capturing speed
30 fps
Weight
1.9 kg
Wi-Fi band
Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n)
Width
358.5 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852BE

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Price history over the last 6 months
Laptop DELL Pro 15 Essential PV15250 15.6 inch Intel i7-1355U 16GB 1TB SSD Intel UHD Windows 11 Pro
Current
R16,223
Lowest
R12,918
Highest
R16,376
Change 24H
-R41   0%
Week
-R30   0%
Month
+R343   +2%

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