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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver

DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
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R15,754
+R61 Reward
The DELL DC16251 is a 16" laptop in a blue clamshell design, equipped with an Intel Core 5 120U processor, 16 GB DDR5 RAM (2 x 8 GB) and a 512 GB SSD. The 16:10 Full HD+ (1920 x 1200) WVA display, integrated Intel Graphics and Windows 11 Pro make it suitable for everyday productivity tasks and media... Read More
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Stock 8 Code 2344825 Brand DELL Model DC16251_RPLU-R_004 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
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The DELL DC16251 is a 16" laptop in a blue clamshell design, equipped with an Intel Core 5 120U processor, 16 GB DDR5 RAM (2 x 8 GB) and a 512 GB SSD. The 16:10 Full HD+ (1920 x 1200) WVA display, integrated Intel Graphics and Windows 11 Pro make it suitable for everyday productivity tasks and media consumption.

Advantages

This Dell laptop combines a modern 16:10 Full HD+ screen and a power-efficient Intel Core 5 120U CPU with fast DDR5 memory and SSD storage for responsive performance. The compact blue chassis and built-in Wi‑Fi 6E and Bluetooth provide good wireless connectivity while the included 54 Wh lithium polymer battery supports mobile use.

Suitable for

  • Office and productivity applications
  • Web browsing, email and video conferencing
  • Streaming video and light multimedia editing
  • Students and business users needing a portable Windows 11 Pro laptop

Key specifications

  • Model: Dell DC16251 (MPN: DC16251_RPLU-R_004, EAN: 2000001380161)
  • Display: 16" Full HD+ (1920 x 1200) WVA, 16:10 aspect ratio
  • Processor: Intel Core 5 120U, 10 cores
  • Memory: 16 GB DDR5 (2 x 8 GB)
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth
  • Battery: Lithium Polymer 54 Wh, charger 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Colour: Blue

How to use

Power on the laptop using the power button, complete the Windows 11 Pro setup and sign in with your Microsoft account if required. Connect to a Wi‑Fi 6E network or use Bluetooth to pair peripherals. Use built-in Intel Graphics for general display tasks; install any required software or drivers via Windows Update or Dell support pages for specialized applications.

Recommendations

For best battery life, use power-saving settings in Windows when mobile, keep the system updated via Windows Update and Dell drivers, and store data on the SSD with regular backups to external media or cloud storage.
Key Highlights
  • Office and productivity applications
  • Web browsing, email and video conferencing
  • Streaming video and light multimedia editing
  • Students and business users needing a portable Windows 11 Pro laptop
  • Model: Dell DC16251 (MPN: DC16251_RPLU-R_004, EAN: 2000001380161)
  • Display: 16" Full HD+ (1920 x 1200) WVA, 16:10 aspect ratio
  • Processor: Intel Core 5 120U, 10 cores
  • Memory: 16 GB DDR5 (2 x 8 GB)
  • Storage: 512 GB SSD
  • Graphics: Integrated Intel Graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth
  • Battery: Lithium Polymer 54 Wh, charger 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Colour: Blue
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output voltage
19.5 V
AC adapter power
65 W
Accelerometer
Yes
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3254
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
15 V
Battery weight
240 g
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.82
Carbon emissions, energy usage (kg of CO2e)
21.008
Carbon emissions, logistics (kg of CO2e)
4.04
Carbon emissions, manufacturing (kg of CO2e)
74.134
Card reader integrated
Yes
Colour gamut
45%
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
1000:1
Copilot key
Yes
DC-in jack
Yes
Depth
249.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Display technology marketing name
ComfortView
Efficient cores
8
Efficient-core base frequency
0.9 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.62 cm
Height (rear)
1.74 cm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
4
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
WVA
Performance cores
2
Performance-core base frequency
1.4 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 5
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
120U
Processor threads
12
Product colour
Platinum, Silver
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-40 - 70 °C
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
101
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
356.8 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852CE

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Price history over the last 6 months
DELL DC16251 Intel Core 5 120U Laptop 40.6 cm (16 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
Current
R15,754
Lowest
R14,741
Highest
R19,746
Change 24H
+R366   +2%
Week
+R509   +3%
Month
+R866   +6%

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