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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro

Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
Laptop DELL Latitude 3550 15.6 inch Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro
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R17,564
The DELL Latitude 3550 15.6" Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro is a compact business-oriented laptop with a 15.6-inch Full HD (1920 x 1080) display that balances screen size and portability. It is equipped with an Intel® Core™ i5-1335U processor, 16 GB of DDR5 RAM and a 512 GB solid-st... Read More
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Stock Out Of StockNo Stock Code 119780 Brand DELL Model P9J59 Warranty 2 Years

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The DELL Latitude 3550 15.6" Intel Core i5 16GB RAM 512GB SSD Windows 11 Pro is a compact business-oriented laptop with a 15.6-inch Full HD (1920 x 1080) display that balances screen size and portability. It is equipped with an Intel® Core™ i5-1335U processor, 16 GB of DDR5 RAM and a 512 GB solid-state drive, running Windows 11 Pro and using Intel Iris Xe integrated graphics. The device is finished in grey and weighs approximately 1.81 kg, making it suitable for mobile work while offering a familiar Latitude build and connectivity set for everyday professional tasks.

Advantages

The combination of an Intel Core i5-1335U and 16 GB DDR5 memory allows for responsive multitasking and efficient handling of office applications, web browsing and light media work. The 512 GB SSD provides fast boot times and quick access to stored files. The 15.6" Full HD display delivers clear text and detailed images for documents, spreadsheets and video playback. Running Windows 11 Pro offers business-class features such as improved security, remote management and productivity tools. At about 1.81 kg, the laptop remains reasonably portable without compromising on display area.

Suitable for

  • Office productivity (word processing, spreadsheets, presentations)
  • Remote work and videoconferencing
  • Web browsing and cloud-based applications
  • Light photo editing and multimedia consumption
  • Students needing a reliable daily laptop

Key specifications

  • Display: 15.6" diagonal, Full HD 1920 x 1080 resolution
  • Processor: Intel Core i5-1335U
  • Memory: 16 GB DDR5-SDRAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Intel Iris Xe integrated graphics
  • Operating system: Windows 11 Pro
  • Weight: approximately 1.81 kg
  • Color: Grey

How to use

Unpack the laptop and connect the included power adapter to charge the battery before first use. Complete the Windows 11 Pro initial setup by following on-screen prompts to create or sign in with a Microsoft account, set privacy preferences and install any required drivers from Dell if prompted. Use File Explorer to organize documents and the Settings app to adjust display brightness, power plans and network connections. For better performance, keep Windows and device drivers updated and install only the applications you need.

Recommendations

The Latitude 3550 is best used as a primary work machine for office tasks, remote meetings and study. For sustained high-load activities, ensure adequate ventilation and use power settings adjusted for performance. Regularly back up important data from the 512 GB SSD to cloud storage or an external drive to protect against data loss.
Key Highlights
  • Office productivity (word processing, spreadsheets, presentations)
  • Remote work and videoconferencing
  • Web browsing and cloud-based applications
  • Light photo editing and multimedia consumption
  • Students needing a reliable daily laptop
  • Display: 15.6" diagonal, Full HD 1920 x 1080 resolution
  • Processor: Intel Core i5-1335U
  • Memory: 16 GB DDR5-SDRAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Intel Iris Xe integrated graphics
  • Operating system: Windows 11 Pro
  • Weight: approximately 1.81 kg
  • Color: Grey
Specifications
AC adapter frequency
50/60 Hz
AC adapter input voltage
100 - 240 V
AC adapter output current
3.34 A
AC adapter output voltage
19.5 V
AC adapter power
65 W
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
MaxxAudio Pro
Battery capacity
54 Wh
Battery recharge time
4 h
Battery voltage
11.4 V
Battery weight
220 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable, ExpressSign-In, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Cables included
AC
Carbon emissions, end-of-life (kg of CO2e)
2.16
Carbon emissions, energy usage (kg of CO2e)
27.36
Carbon emissions, logistics (kg of CO2e)
4.8
Carbon emissions, manufacturing (kg of CO2e)
85.8
Card reader integrated
No
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
700:1
Copilot key
Yes
DC-in jack
Yes
Depth
239.7 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
250 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Display response rise/fall
35 ms
Efficient cores
8
Efficient-core Max Turbo Frequency
3.4 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.81 cm
Height (rear)
2.04 cm
Infrared (IR) camera
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Keyboard number of keys
100
LED backlight
Yes
Market positioning
Business
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 8 GB
Memory slots
2
Mobile network connection
No
Native aspect ratio
16:9
Non-operating altitude
-15.2 - 10668 m
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Iris Xe Graphics
On-board graphics card model
Intel Iris Xe Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
German, Dutch, English, French, Italian
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
2
Performance-core Max Turbo Frequency
4.6 GHz
Pixel density
141 ppi
Pixel pitch
0.17925 x 0.17925 mm
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core i5
Processor generation
13th gen Intel Core i5
Processor manufacturer
Intel
Processor model
i5-1335U
Processor threads
12
Product colour
Grey
Product type
Laptop
RGB colour space
NTSC
Speaker power
2 W
Speakers manufacturer
Waves
Spill-resistant keyboard
Yes
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
SSD memory type
QLC
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Silver
Sustainability compliance
Yes
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
120
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
No Microsoft Office License Included 30 day Trial Offer Only
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB4 Gen 2x2 ports quantity
1
Video capturing speed
30 fps
Weight
1.81 kg
Wi-Fi data rate (max)
2400 Mbit/s
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
359 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Independent reviews by tech media

notebookcheck.netSascha
8/10

Verdict: Dell Latitude 3550-0123 - 2016-03-3103/31/2016 v5Sascha MölckChassis77 / 98 → 79%Keyboard79%Pointing Device81%Connectivity49 / 80 → 62%Weight62 / 67 → 89%Battery89%Display89%Games Performance59 / 68 → 87%Application Performance69 / 92 → 75%Temperature82%N...

Pros
  • bright and high-contrast IPS display, gaming capabilities, good battery runtimes, large maintenance hatch, a lot of storage, runs quiet
Cons
  • only 12 months warranty, opening the maintenance hatch is unnecessarily tricky, bouncing keyboard
Read the full review at notebookcheck.net →

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