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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro

Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
36 mo.
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
R27,592
The Dell 14 Plus 2-in-1 is a convertible laptop with a 14.0" FHD+ touchscreen that combines productivity and mobility in a single device. Equipped with an Intel processor, 16GB of RAM and a 512GB solid-state drive, it delivers responsive performance for everyday multitasking, office applications and... Read More
Out Of Stock
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Stock Out Of StockNo Stock Code 1718623 Brand DELL Model DB04250_LNL_202 Warranty 3 Years

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The Dell 14 Plus 2-in-1 is a convertible laptop with a 14.0" FHD+ touchscreen that combines productivity and mobility in a single device. Equipped with an Intel processor, 16GB of RAM and a 512GB solid-state drive, it delivers responsive performance for everyday multitasking, office applications and multimedia playback. Integrated graphics provide smooth visuals for video streaming and light creative tasks, while Windows 11 Pro offers business-oriented features and a modern user interface. The design includes a backlit keyboard and wireless connectivity options including WLAN and Bluetooth, making the unit suitable for use in a variety of environments.

Advantages

The 14.0" FHD+ touch display supports both laptop and tablet modes, enabling flexible interaction and touchscreen control. High memory capacity and a fast SSD improve application responsiveness and reduce load times. Integrated graphics reduce power consumption while supporting everyday visual tasks. Windows 11 Pro brings improved security and productivity tools tailored for professional use. A backlit keyboard facilitates typing in low-light conditions and compact dimensions favour portability.

Suitable for

  • Office productivity and business applications
  • Remote work and videoconferencing
  • Web browsing, email and document editing
  • Streaming video and casual multimedia consumption
  • Light photo editing and content creation

Key specifications

  • Display: 14.0" FHD+ touchscreen (touch-enabled convertible design)
  • Processor: Intel series processor (integrated for consistent performance)
  • Memory: 16GB RAM for multitasking
  • Storage: 512GB solid-state drive for fast boot and file access
  • Graphics: Integrated graphics suitable for everyday visual tasks
  • Operating system: Windows 11 Pro with business-focused features
  • Keyboard: Backlit keyboard for low-light typing
  • Connectivity: WLAN and Bluetooth wireless connectivity
  • Form factor: 2-in-1 convertible for laptop and tablet use

How to use

Use the Dell 14 Plus 2-in-1 in laptop mode for extended typing sessions and productivity tasks, or rotate the display into tablet or tent mode when you need touchscreen interaction for presentations, note-taking or media consumption. Sign in to Windows 11 Pro with your work account to access enterprise features and synchronize settings. Install required business and productivity applications from trusted sources, store files on the internal SSD for quick access, and use WLAN or Bluetooth to connect to networks and peripherals. Adjust display brightness and power settings to balance battery life and performance according to your needs.

Recommendations

For optimal performance, keep the operating system and drivers up to date, manage background applications to preserve available RAM, and use power profiles that match your current use case (performance mode for intensive tasks, balanced or battery saver for extended battery life). Use a protective sleeve when transporting the device and maintain regular backups of important files to an external drive or cloud storage.

Key Highlights
  • Office productivity and business applications
  • Remote work and videoconferencing
  • Web browsing, email and document editing
  • Streaming video and casual multimedia consumption
  • Light photo editing and content creation
  • Display: 14.0" FHD+ touchscreen (touch-enabled convertible design)
  • Processor: Intel series processor (integrated for consistent performance)
  • Memory: 16GB RAM for multitasking
  • Storage: 512GB solid-state drive for fast boot and file access
  • Graphics: Integrated graphics suitable for everyday visual tasks
  • Operating system: Windows 11 Pro with business-focused features
  • Keyboard: Backlit keyboard for low-light typing
  • Connectivity: WLAN and Bluetooth wireless connectivity
  • Form factor: 2-in-1 convertible for laptop and tablet use
Specifications
AC adapter frequency
50/60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Audio system
MaxxAudio Pro
Battery capacity
64 Wh
Battery recharge time
3 h
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
15.2 V
Battery weight
260 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable
Built-in microphone
Yes
Cables included
AC
Carbon emissions, end-of-life (kg of CO2e)
1.4
Carbon emissions, energy usage (kg of CO2e)
20.86
Carbon emissions, logistics (kg of CO2e)
3.08
Carbon emissions, manufacturing (kg of CO2e)
114.8
Card reader integrated
No
Colour gamut
45%
Colour name
Ice Blue
Combo headphone/mic port
Yes
Contrast ratio (typical)
600:1
Copilot key
Yes
Copilot+ PC
Yes
Depth
226.2 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Display response rise/fall
35 ms
Display surface
Gloss
Display technology marketing name
ComfyView
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Convertible (Folder)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
GPU performance up to
53 TOPs
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.4 cm
Height (rear)
1.5 cm
Housing material
Aluminium, Plastic
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
LED backlight
Yes
Low Power Efficient-core Base Frequency
2100 MHz
Low Power Efficient-core Max Turbo Frequency
3.5 GHz
Low Power Efficient-cores
4
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory channels
Dual-channel
Memory data transfer rate
8533 MT/s
Memory form factor
On-board
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
40 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc Graphics 130V
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS WVA
Performance cores
4
Performance-core base frequency
2.1 GHz
Performance-core Max Turbo Frequency
4.5 GHz
Pixel density
162 ppi
Pixel pitch
0.15 x 0.15 mm
Pointing device
Touchpad
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
17 W
Processor boost frequency
4.5 GHz
Processor cache
8 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
226V
Processor threads
8
Product colour
Blue
Product type
Hybrid (2-in-1)
RGB colour space
NTSC
Sparsity support
Yes
Speaker power
2.5 W
Speakers manufacturer
Waves
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 90%
Storage temperature (T-T)
-40 - 65 °C
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Gold
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon footprint (kg of CO2e)
140
Total processor performance up to
97 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trial software
McAfee LiveSafe 1Yr,Activate Your Microsoft 365 For A 30 Day Trial
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB charging current
3.25 A
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.61 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5760 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
314 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201

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Price history over the last 6 months
Laptop Dell 14 Plus 2-in-1 14.0 inch FHD+ Touch, Intel, 16GB RAM, 512GB SSD, Integrated, Windows 11 Pro
Current
R27,592
Lowest
R26,382
Highest
R28,478
Change 24H
+R395   +1%
Week
+R1,023   +4%
Month
-R197   -1%

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