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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black

Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
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R79,437
Captiva 98064 is a 16" laptop with a WQXGA (2560 x 1600) IPS display and an AMD Ryzen™ 9 9955HX processor (2.5 GHz, 16 cores). It includes 32 GB DDR5‑5200 RAM, a 2 TB SSD, discrete NVIDIA GeForce RTX 5080 graphics with 16 GB VRAM, and Windows 11 Pro. The chassis is black and the system supports Wi‑F... Read More
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Stock Out Of Stock Code 2197624 Brand CAPTIVA Model 98064 Warranty 2 Years

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Captiva 98064 is a 16" laptop with a WQXGA (2560 x 1600) IPS display and an AMD Ryzen™ 9 9955HX processor (2.5 GHz, 16 cores). It includes 32 GB DDR5‑5200 RAM, a 2 TB SSD, discrete NVIDIA GeForce RTX 5080 graphics with 16 GB VRAM, and Windows 11 Pro. The chassis is black and the system supports Wi‑Fi 6 and Gigabit Ethernet for network connectivity.

Advantages

The combination of an AMD Ryzen 9 9955HX CPU, 32 GB DDR5 memory and NVIDIA GeForce RTX 5080 graphics provides high multi‑threaded performance and strong GPU acceleration suited for demanding applications. The 16" WQXGA IPS display offers a 16:10 aspect ratio for extra vertical workspace. A 2 TB SSD delivers fast storage and quick system responsiveness, while Windows 11 Pro adds business features and security.

Suitable for

Key specifications

How to use

Set up the laptop on a stable surface and connect the supplied power adapter before first use to ensure battery conditioning. Use Windows 11 Pro setup to create a user account and apply system updates. Install required creative or gaming software and the latest drivers for the NVIDIA GPU and chipset to ensure optimal performance. For heavy workloads, use a cooling‑friendly workspace and avoid blocking ventilation openings.

Recommendations

For demanding tasks such as video rendering or extended gaming sessions, connect the laptop to mains power, keep drivers and Windows updates current, and consider using an external cooling pad. Back up important data regularly to the SSD or an external drive.
Key Highlights
  • Content creation (photo and video editing, 3D rendering)
  • Gaming at high settings
  • Professional workloads and software development
  • Multitasking and virtual machines
  • Processor: AMD Ryzen™ 9 9955HX, 2.5 GHz, 16 cores
  • Display: 40.6 cm (16") WQXGA (2560 x 1600) IPS, 16:10
  • Memory: 32 GB DDR5‑5200
  • Storage: 2000 GB SSD
  • Graphics: NVIDIA GeForce RTX 5080, 16 GB VRAM
  • Connectivity: Wi‑Fi 6 (802.11ax), Ethernet LAN 2500 Mbit/s
  • Operating system: Windows 11 Pro
  • Colour: Black
Specifications
AC adapter power
420 W
Audio system
Nahimic 3D
Battery capacity
99.8 mAh
Battery life (max)
8 h
Battery technology
Lithium Polymer (LiPo)
Bluetooth version
5.3
Built-in microphone
Yes
Card reader integrated
Yes
Combo headphone/mic port
Yes
Depth
250 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
16 GB
Discrete graphics card model
NVIDIA GeForce RTX 5080
Display brightness
500 cd/m²
Display diagonal
16 "
Display diagonal (metric)
40.6 cm
Display resolution
2560 x 1600
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
2500
Front camera resolution (numeric)
1 MP
HD type
WQXGA
HDMI ports quantity
1
HDMI version
2.1
Height
20 mm
Housing material
Metal, Plastic
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard language
Swiss
Maximum internal memory
64 GB
Maximum refresh rate
300 Hz
Memory channels
Dual-channel
Memory clock speed
5200 MHz
Memory form factor
SO-DIMM
Memory slots (available)
2
Mini DisplayPorts quantity
1
Native aspect ratio
16:10
Number of built-in speakers
2
Number of HDDs installed
1
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
Operating system installed
Windows 11 Pro
Panel type
IPS
Pre-installed software
BullGuard Internet Security (Testversion), Windows 11 Pro (64 Bit)
Processor boost frequency
5.4 GHz
Processor cores
16
Processor family
AMD Ryzen 9
Processor frequency
2.5 GHz
Processor generation
AMD Ryzen 9000 Series
Processor model
9955HX
Processor threads
32
Product colour
Black
Product type
Laptop
SSD capacity
2000 GB
SSD interface
M.2
Storage media
SSD
Thermal Design Power (TDP)
55 W
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total HDDs capacity
2000 GB
Total SSDs capacity
2000 GB
Trusted Platform Module (TPM)
Yes
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
Weight
26 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Width
350 mm
Price history over the last 6 months
Laptop Captiva 98064 — AMD Ryzen 9 9955HX, 16 inch WQXGA (2560x1600), 32 GB DDR5, SSD, NVIDIA GeForce RTX 5080, Windows 11 Pro, Black
Current
R79,437
Lowest
R79,005
Highest
R83,286
Change 24H
+R94   +0%
Week
—   
Month
—   

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