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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS

Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
Laptop Apple MacBook Air 13 inch M4 16GB 512GB SSD Apple GPU macOS
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R20,336
The Apple MacBook Air 13" with M4 chip combines portability and upgraded performance in a slim, lightweight notebook. It features a 13.6-inch display with 2560 x 1664 resolution, an M4 processor with a 10-core CPU and Apple GPU, 16 GB of RAM and a 512 GB SSD. The laptop runs macOS Sequoia, weighs ap... Read More
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Stock Out Of StockNo Stock Code 303252 Brand Apple Model MW103KS/A Warranty 2 Years

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The Apple MacBook Air 13" with M4 chip combines portability and upgraded performance in a slim, lightweight notebook. It features a 13.6-inch display with 2560 x 1664 resolution, an M4 processor with a 10-core CPU and Apple GPU, 16 GB of RAM and a 512 GB SSD. The laptop runs macOS Sequoia, weighs approximately 1.24 kg and is available in a beige finish. Battery life can reach up to 18 hours, and Apple Intelligence features are integrated to assist with everyday tasks.

Advantages

The M4 chip delivers improved processing and graphics performance for both productivity and media. Long battery life supports extended use away from power outlets. A high-resolution Retina display provides clear visuals while the thin, lightweight chassis makes the laptop easy to carry. macOS Sequoia and built-in Apple Intelligence streamline workflows and system integration with other Apple devices.

Suitable for

  • Remote work and office productivity
  • University and student use
  • Photo and video viewing, light editing
  • Web browsing, streaming and everyday multitasking

Key specifications

  • Display: 13.6" (2560 x 1664)
  • Processor: Apple M4 (10-core CPU)
  • Graphics: Apple GPU (integrated)
  • Memory: 16 GB RAM
  • Storage: 512 GB SSD
  • Operating system: macOS Sequoia
  • Weight: 1.24 kg
  • Color: Beige

How to use

Charge the MacBook Air using the supplied USB-C power adapter before first use, then follow the on-screen setup assistant to configure language, Apple ID and system preferences. Use macOS Finder and preinstalled apps for file management, productivity and media. For battery conservation, enable optimized battery charging and adjust display brightness. Connect external devices via available USB-C ports or use wireless connections such as Wi‑Fi and Bluetooth.

Recommendations

For best performance, keep macOS Sequoia up to date, avoid running excessive background apps simultaneously when performing demanding tasks, and store the device in a protective sleeve when transporting to prevent physical damage.
Key Highlights
  • Remote work and office productivity
  • University and student use
  • Photo and video viewing, light editing
  • Web browsing, streaming and everyday multitasking
  • Display: 13.6" (2560 x 1664)
  • Processor: Apple M4 (10-core CPU)
  • Graphics: Apple GPU (integrated)
  • Memory: 16 GB RAM
  • Storage: 512 GB SSD
  • Operating system: macOS Sequoia
  • Weight: 1.24 kg
  • Color: Beige
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter power
35 W
Accessibility features
Increase Contrast, Live Captions, Reduce Motion, Siri and Dictation, Switch Control, Voice Control, VoiceOver, Zoom
Ambient light sensor
Yes
Apple Intelligence
Yes
Audio formats supported
AAC, ALAC, FLAC, MP3
Battery capacity
53.8 Wh
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.3
Brand
Apple
Brand specific technologies
Wide color (P3)
Browsing time (Wi-Fi)
15 h
Built-in microphone
Yes
Cables included
USB Type-C to MagSafe 3
Card reader integrated
No
Charging port type
MagSafe 3
Continuous video playback time
18 h
Coprocessor cores
16
Coprocessor model
Neural Engine
Depth
215 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
13.6 "
Display number of colours
1.073 billion colours
Display resolution
2560 x 1664
Display technology marketing name
Liquid Retina
DisplayPorts quantity
0
Docking connector
Yes
Doesn't contain
Arsenic, Mercury (element), PVC/BFR
Dolby technologies
Dolby Atmos, Dolby Digital, Dolby Digital Plus
Efficient cores
6
Ethernet LAN
No
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
Front camera resolution (numeric)
12 MP
HDMI ports quantity
0
Headphone outputs
1
Height
11.3 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Housing material
Aluminium
Intel® Evo™ Platform Verified
No
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Introduction month
March
Introduction year
2025
Keyboard backlit
Yes
LED backlight
Yes
Maximum shipping altitude
10500 m
Maximum storage altitude
4500 m
Memory bandwidth (max)
120 GB/s
Memory form factor
On-board
Micro HDMI ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
Mini DisplayPorts quantity
0
Mini HDMI ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Number of built-in speakers
4
Number of external displays supported
2
Number of microphones
3
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Apple
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card 6K support
Yes
On-board graphics card cores
10
On-board graphics card family
Apple
On-board graphics card model
Apple GPU
Operating altitude
0 - 3000
Operating relative humidity (H-H)
0 - 90
Operating system installed
macOS Sequoia
Operating temperature (T-T)
10 - 35
Optical drive type
No
Panel type
IPS
Performance cores
4
Pixel density
224 ppi
Pointing device
Trackpad
Pre-installed software
App Store, Books, Calendar, Contacts, FaceTime, Find My, Freeform, GarageBand, Home, iMovie, iPhone Mirroring, Keynote, Mail, Maps, Messages, Music, News, Notes, Numbers, Pages, Passwords, Photo Booth, Photos, Podcasts, Preview, QuickTime Player, Reminders, Safari, Shortcuts, Stocks, Time Machine, Tips, TV, Voice Memos, Weather
Pressure sensing trackpad
Yes
Processor cores
10
Processor family
Apple M
Processor generation
Apple M 4th Gen
Processor manufacturer
Apple
Processor model
M4
Product colour
Beige
Product type
Laptop
Ray tracing acceleration
Yes
Spatial audio
Yes
SSD capacity
512 GB
Storage media
SSD
Storage temperature (T-T)
-25 - 45
Sustainability certificates
ENERGY STAR
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
True Tone technology
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
0
USB 3.2 Gen 2x2 Type-C ports quantity
0
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
70 W
USB Type-C required charging power (min)
30 W
USB4 Gen 2x2 ports quantity
0
USB4 Gen 3x2 ports quantity
0
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
AV1, H.264, HEVC, ProRes
Warranty period
1 year(s)
Weight
1.24 kg
Width
304.1 mm
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