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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro

Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
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R33,831
+R135 Reward
The DELL Pro 16 Plus PB16250 is a professional clamshell laptop with a 16" Full HD+ (1920 x 1200) IPS touchscreen and a 16:10 aspect ratio. It is powered by an Intel Core Ultra 7 266V processor with eight cores, paired with 16 GB LPDDR5x memory and a 512 GB SSD. Integrated Intel Arc graphics provide... Read More
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Stock 53 Code 335286 Brand DELL Model BTO204_PB16250_EMEA Warranty 2 Years

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Estimated delivery Monday, October 12
You will be kept updated through our detailed tracking system
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The DELL Pro 16 Plus PB16250 is a professional clamshell laptop with a 16" Full HD+ (1920 x 1200) IPS touchscreen and a 16:10 aspect ratio. It is powered by an Intel Core Ultra 7 266V processor with eight cores, paired with 16 GB LPDDR5x memory and a 512 GB SSD. Integrated Intel Arc graphics provide improved visual performance for multimedia and graphical workflows, while Windows 11 Pro offers business-oriented security and productivity features. The aluminium chassis and a weight of approximately 1.84 kg balance durability with portability for users who need a high-performance machine on the move.

Advantages

The combination of an Intel Core Ultra 7 processor and LPDDR5x memory delivers responsive multitasking and fast application loading, while the 512 GB SSD reduces boot and file-access times. The 16" Full HD+ touchscreen with IPS technology provides accurate colours and a taller 16:10 workspace suited to document editing and content creation. Intel Arc Graphics support smoother media playback and light-to-moderate GPU-accelerated tasks compared with basic integrated solutions. Windows 11 Pro adds features relevant to professional use, including enhanced device management and security options.

Suitable for

  • Office productivity and multitasking (word processing, spreadsheets, email)
  • Content consumption and touchscreen-enabled presentations
  • Light photo editing, video playback and GPU-accelerated tasks
  • Business users requiring Windows 11 Pro features and secure remote work
  • Mobile professionals who need a balance of performance and portability

Key specifications

  • Display: 16" (40.6 cm) Full HD+ 1920 x 1200 IPS touchscreen, 16:10 aspect ratio
  • Processor: Intel Core Ultra 7 (model 266V), 8 cores
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Integrated Intel Arc graphics
  • Wireless: Wi‑Fi 7 (802.11be) and Bluetooth
  • Operating system: Windows 11 Pro 64-bit
  • Chassis and weight: Aluminium body, approx. 1.84 kg
  • Power: 65 W power specification

How to use

Set up the laptop by connecting the power adapter and completing the Windows 11 Pro initial configuration. Use the touchscreen for direct interaction with applications and presentations, or connect an external mouse and keyboard for extended productivity sessions. Store frequently used files on the 512 GB SSD and enable Windows updates and drivers provided by Dell to maintain system stability. Adjust display brightness and power settings to extend battery life when working away from mains power.

Recommendations

For best results, install required business and creative applications from trusted sources and keep drivers and Windows updates current. Use a protective sleeve or case when transporting the aluminium-clad laptop, and perform regular backups of important data to cloud storage or an external drive to protect work files.

Key Highlights
  • Office productivity and multitasking (word processing, spreadsheets, email)
  • Content consumption and touchscreen-enabled presentations
  • Light photo editing, video playback and GPU-accelerated tasks
  • Business users requiring Windows 11 Pro features and secure remote work
  • Mobile professionals who need a balance of performance and portability
  • Display: 16" (40.6 cm) Full HD+ 1920 x 1200 IPS touchscreen, 16:10 aspect ratio
  • Processor: Intel Core Ultra 7 (model 266V), 8 cores
  • Memory: 16 GB LPDDR5x-SDRAM
  • Storage: 512 GB solid-state drive (SSD)
  • Graphics: Integrated Intel Arc graphics
  • Wireless: Wi‑Fi 7 (802.11be) and Bluetooth
  • Operating system: Windows 11 Pro 64-bit
  • Chassis and weight: Aluminium body, approx. 1.84 kg
  • Power: 65 W power specification
Specifications
AC adapter frequency
50 - 60
AC adapter included
Yes
AC adapter input voltage
100 - 240
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT
Antenna type
2x2
Anti-glare screen
Yes
Battery charge indicator
Yes
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
2.6433
Carbon emissions, energy usage (kg of CO2e)
19.3842
Carbon emissions, logistics (kg of CO2e)
5.4824
Carbon emissions, manufacturing (kg of CO2e)
70.488
Card reader integrated
Yes
Colour gamut
45 %
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Contrast ratio (typical)
1000:1
Depth
251.4 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
16 "
Display resolution
1920 x 1200
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080
Front camera resolution (numeric)
2.07 MP
GPU performance up to
66 TOPs
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height
21.35 mm
Height (front)
19.85 mm
Height (rear)
20.55 mm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Low Power Efficient-core Base Frequency
2200 MHz
Low Power Efficient-core Max Turbo Frequency
3.7 GHz
Low Power Efficient-cores
4
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
37 W
Memory data transfer rate
8533 MT/s
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
48 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
Operating altitude
-15.2 - 3048
Operating relative humidity (H-H)
10 - 90
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
4
Performance-core base frequency
2.2 GHz
Performance-core Max Turbo Frequency
5 GHz
Pixel density
142 ppi
Pointing device
Touchpad
PowerShare
Yes
Processor base power
17 W
Processor boost frequency
5 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
8
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
266V
Processor threads
8
Product colour
Aluminium
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95
Storage temperature (T-T)
-40 - 65
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon emissions, w/o use phase (kg of CO2e)
78.5158
Total carbon footprint (kg of CO2e)
97.9
Total processor performance up to
118 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trial software
McAfee Business Protection 1-year,Microsoft Office Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB charging voltage
5, 9, 15, 20
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
100 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.84 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5760
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
358 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
Price history over the last 6 months
Laptop DELL Pro 16 Plus PB16250 16 inch Intel Core Ultra 7 16GB 512GB Intel Arc Graphics Windows 11 Pro
Current
R33,831
Lowest
R33,177
Highest
R38,442
Change 24H
+R376   +1%
Week
+R278   +1%
Month
+R108   +0%

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