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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Keyboard Lenovo 5N21M37813 for ThinkPad T14 Gen 5

Keyboard Lenovo 5N21M37813 for ThinkPad T14 Gen 5
Keyboard Lenovo 5N21M37813 for ThinkPad T14 Gen 5
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R2,239
The Lenovo 5N21M37813 keyboard is designed for the ThinkPad T14 Gen 5 and provides a reliable, responsive typing experience. This high-quality replacement part restores laptop functionality and durability with keys manufactured for long life and consistent performance.AdvantagesThe keyboard features... Read More
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Stock Out Of StockNo Stock Code 2526546 Brand LENOVO Model 5N21M37813 Warranty 2 Years

Shipping & Returns

The Lenovo 5N21M37813 keyboard is designed for the ThinkPad T14 Gen 5 and provides a reliable, responsive typing experience. This high-quality replacement part restores laptop functionality and durability with keys manufactured for long life and consistent performance.

Advantages

The keyboard features durable keycaps and mechanisms that ensure long service life and stable responsiveness. It is an OEM-compatible part tailored to the ThinkPad T14 Gen 5 layout, simplifying installation and preserving the original typing feel.

Suitable for (tasks / use cases)

  • Replacing a damaged or worn keyboard on ThinkPad T14 Gen 5
  • Restoring full laptop typing functionality for everyday office work
  • Repairing laptops used in education, business, or remote work

Key specifications

  • Brand: Lenovo
  • Manufacturer part number (MPN): 5N21M37813
  • Compatible model: ThinkPad T14 Gen 5
  • Type: Laptop replacement keyboard

How to use

Power off the laptop and disconnect any power sources and external devices. Carefully remove the laptop bottom cover following the service manual for ThinkPad T14 Gen 5, detach the existing keyboard ribbon cable and fasteners, and install the Lenovo 5N21M37813 keyboard in the original position. Reconnect the ribbon cable, secure fasteners, replace the bottom cover, and power on the device to verify functionality.

Recommendations

Handle the keyboard and ribbon cable with care to avoid damage. Use an anti-static wrist strap during installation if available and follow Lenovo service instructions for safe and correct replacement.
Key Highlights
  • Replacing a damaged or worn keyboard on ThinkPad T14 Gen 5
  • Keyboard
  • Restoring full laptop typing functionality for everyday office work
  • Brand compatibility: Lenovo ThinkPad T14 Gen 5
  • Repairing laptops used in education, business, or remote work
  • Bottom right
  • Brand: Lenovo
  • Black, Multicolour
  • Manufacturer part number (MPN): 5N21M37813
  • Compatible model: ThinkPad T14 Gen 5
  • Type: Laptop replacement keyboard
Specifications
Brand compatibility
Lenovo
Compatibility
ThinkPad T14 Gen 5
Connector location
Bottom right
Keyboard backlit
No
Numeric keypad
No
Product colour
Black, Multicolour
Type
Keyboard
Windows operating systems supported
Y

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