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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Keyboard Lenovo 5N21D67973 Backlit for ThinkPad T14 Gen 3

Keyboard Lenovo 5N21D67973 Backlit for ThinkPad T14 Gen 3
Keyboard Lenovo 5N21D67973 Backlit for ThinkPad T14 Gen 3
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R2,673
The Lenovo 5N21D67973 is a backlit replacement keyboard compatible with the ThinkPad T14 Gen 3. Designed to restore or upgrade your laptop’s input, it provides a comfortable typing feel and improves key visibility in low-light conditions while matching the original appearance and layout.AdvantagesTh... Read More
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Stock Out Of StockNo Stock Code 2232366 Brand LENOVO Model 5N21D67973 Warranty 2 Years

Shipping & Returns

The Lenovo 5N21D67973 is a backlit replacement keyboard compatible with the ThinkPad T14 Gen 3. Designed to restore or upgrade your laptop’s input, it provides a comfortable typing feel and improves key visibility in low-light conditions while matching the original appearance and layout.

Advantages

This keyboard features high-quality construction and a long service life. The integrated backlight enhances usability in dim environments, and the original-fit design ensures straightforward installation and full compatibility with the ThinkPad T14 Gen 3.

Suitable for

  • Replacing a damaged or worn keyboard on ThinkPad T14 Gen 3
  • Upgrading a non-backlit keyboard to a backlit model
  • Repairing laptops to restore full functionality and appearance

Key specifications

  • Manufacturer: Lenovo
  • Model / MPN: 5N21D67973
  • Compatibility: ThinkPad T14 Gen 3
  • Backlight: Yes
  • Colour: Black, Multicolour

How to use

Power off the laptop and disconnect any power sources before replacing the keyboard. Remove the necessary bottom cover or components according to the ThinkPad T14 Gen 3 maintenance instructions, detach the existing keyboard connector, and install the Lenovo 5N21D67973 keyboard in the same orientation. Reconnect the keyboard cable, reassemble the laptop, and power on to verify backlight and key functionality.

Recommendations

Handle the keyboard and cable connectors carefully to avoid damage. If unsure about disassembly or reassembly, use official service documentation or consult a qualified technician to ensure correct installation and to maintain warranty conditions.
Key Highlights
  • Replacing a damaged or worn keyboard on ThinkPad T14 Gen 3
  • Upgrading a non-backlit keyboard to a backlit model
  • Repairing laptops to restore full functionality and appearance
  • Manufacturer: Lenovo
  • Model / MPN: 5N21D67973
  • Compatibility: ThinkPad T14 Gen 3
  • Backlight: Yes
  • Colour: Black, Multicolour
Specifications
Brand compatibility
Lenovo
Compatibility
ThinkPad T14 Gen 3
Connector location
Bottom right
Keyboard backlit
Yes
Numeric keypad
No
Product colour
Black, Multicolour
Type
Keyboard
Windows operating systems supported
Yes

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