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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Kaloo Lalka Eloise 25 cm in Box Tendresse

Kaloo Lalka Eloise 25 cm in Box Tendresse
Kaloo Lalka Eloise 25 cm in Box Tendresse
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R767
+R2 Reward
Introducing the Kaloo Lalka Eloise soft doll, a charming companion for your little one from birth. Part of the beloved Tendresse collection, this 25 cm doll is crafted with ultra-soft micro-velvet and filled with 100% recycled polyester fibers, ensuring a gentle touch and eco-friendly design. Eloise... Read More
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Stock 7 Code 2878355 Brand KALOO Model K200019 Warranty 2 Years

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Estimated delivery Friday, October 30
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Introducing the Kaloo Lalka Eloise soft doll, a charming companion for your little one from birth. Part of the beloved Tendresse collection, this 25 cm doll is crafted with ultra-soft micro-velvet and filled with 100% recycled polyester fibers, ensuring a gentle touch and eco-friendly design. Eloise features an embroidered face, a beautiful floral dress, and a satin ribbon, making her a delightful gift for any occasion.

Advantages

Eloise offers comfort and companionship, stimulating sensory development through her ultra-soft texture. The machine-washable design (30°C) ensures easy care, while the CE certification guarantees safety for your child. Presented in a beautiful gift box, she is ready to be given as a thoughtful present.

Suitable for

  • Newborns and infants (0+ months)
  • Children who love soft, cuddly toys
  • Gift-giving for baby showers, birthdays, or holidays

Key specifications

  • Doll Name: Eloise
  • Collection: Tendresse
  • Doll Type: Soft Doll
  • Height: 25 cm
  • Main Material: Micro-velvet (Polyester)
  • Filling: 100% Recycled Polyester Fibers
  • Washability: Machine washable at 30°C
  • Packaging: Gift Box
  • Safety: CE Certified
  • Design: Embroidered face, floral dress, satin ribbon
  • Primary Colour: Pink / Multi-colour
  • Gender: Girl

Recommendations

Kaloo Lalka Eloise is the perfect first doll for your baby, combining softness, safety, and style. Her delicate design and eco-friendly materials make her a wonderful addition to any nursery.

Specifications
Brand
Kaloo
Category
Soft Doll
Certification
CE
EAN
3666502000190
Height
25 cm
Material
Micro-velvet (Polyester)
Model
K200019
MPN
K200019
Package type
Gift Box
Product colour
Pink
Weight
0.21 kg
Price history over the last 6 months
Kaloo Lalka Eloise 25 cm in Box Tendresse
Current
R767
Lowest
R633
Highest
R814
Change 24H
+R132   +21%
Week
+R122   +19%
Month
+R122   +19%

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