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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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JOYROOM Pioneer 240W USB-C to USB-C Cable SA31-CC5 1.2m Black

JOYROOM Pioneer 240W USB-C to USB-C Cable SA31-CC5 1.2m Black
JOYROOM Pioneer 240W USB-C to USB-C Cable SA31-CC5 1.2m Black
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R161
The JOYROOM Pioneer 240W USB-C to USB-C Cable SA31-CC5 is a high-performance charging and data cable designed for modern USB-C devices. With support for up to 240W Power Delivery 3.1 (EPR), it can fast charge laptops, tablets, and smartphones while also transferring data at speeds up to 10 Gbps. The... Read More
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Stock Out Of StockNo Stock Code 2961052 Brand JOYROOM Model SA31-CC5 1.2m-Black Warranty 2 Years

Shipping & Returns

The JOYROOM Pioneer 240W USB-C to USB-C Cable SA31-CC5 is a high-performance charging and data cable designed for modern USB-C devices. With support for up to 240W Power Delivery 3.1 (EPR), it can fast charge laptops, tablets, and smartphones while also transferring data at speeds up to 10 Gbps. The cable features a durable PVC/TPE jacket and nickel-plated connectors for long-lasting use.

Advantages

This cable supports the latest USB Power Delivery 3.1 standard, enabling up to 240W charging for compatible devices. It also offers USB 3.2 Gen 2 data transfer speeds of 10 Gbps, making it ideal for syncing large files. The built-in E-Marker chip ensures safe and efficient power delivery. Its 1.2-meter length provides flexibility for desktop and mobile use.

Suitable for

  • USB-C laptops (e.g., MacBook Pro, Dell XPS)
  • Tablets and smartphones with USB-C
  • Monitors and docking stations
  • External SSDs and hubs

Key specifications

  • Connector Type: USB-C Male to USB-C Male
  • Power Delivery: Up to 240W (USB PD 3.1 EPR)
  • Data Transfer Speed: 10 Gbps (USB 3.2 Gen 2)
  • Cable Length: 1.2 meters
  • Color: Black
  • Max Current: 5A
  • Max Voltage: 48V
  • E-Marker Chip: Yes
  • Jacket Material: PVC/TPE
  • Connector Plating: Nickel-plated

Recommendations

For optimal performance, use with a 240W USB-C charger and compatible device. Ensure your device supports USB PD 3.1 for full 240W charging.

Specifications
Brand
JOYROOM
Category
USB Cable
Connectivity technology
Wired
Connector 1
USB C
Connector 2
USB C
EAN
6956116759438
Fast charging
Yes
Model
SA31-CC5
MPN
SA31-CC5
Packaging content
1 x USB-C to USB-C Cable
Product colour
Black
Product type
USB Cable
USB connectivity
USB-C
USB connector
USB-C
Weight
0.08 kg
Price history over the last 6 months
JOYROOM Pioneer 240W USB-C to USB-C Cable SA31-CC5 1.2m Black
Current
R161
Lowest
R136
Highest
R172
Change 24H
+R25   +18%
Week
+R24   +18%
Month
+R24   +17%

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