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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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IP Recorder TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0 4 Channels, 4 PoE Analog Killer Tiandy

IP Recorder TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0 4 Channels, 4 PoE Analog Killer Tiandy
IP Recorder TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0 4 Channels, 4 PoE Analog Killer Tiandy
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R2,939
+R9 Reward
The Tiandy TC-R3104 is a high-performance 4-channel IP recorder designed to replace analog systems with superior digital capabilities. Featuring 4 PoE ports and support for up to 8MP (4K) resolution per channel, this recorder delivers exceptional video quality and advanced analytics. Ideal for small... Read More
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Stock 7 Code 2842712 Model TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Tiandy TC-R3104 is a high-performance 4-channel IP recorder designed to replace analog systems with superior digital capabilities. Featuring 4 PoE ports and support for up to 8MP (4K) resolution per channel, this recorder delivers exceptional video quality and advanced analytics. Ideal for small to medium-sized surveillance installations, it offers reliable recording, smart detection, and easy remote access.

Advantages

Analog Killer technology ensures seamless transition from analog to IP with enhanced features. PoE simplifies cabling, while H.265+ compression saves storage. Smart analytics like line crossing and face detection improve security efficiency.

Suitable for

  • Retail stores
  • Small offices
  • Residential properties
  • Warehouses

Key specifications

  • 4 IP channels, 4 PoE ports (IEEE 802.3af/at, 36W budget)
  • Max 8MP (4K) recording per channel
  • H.265+/H.265/H.264+/H.264 compression
  • 1x HDMI (up to 4K), 1x VGA output
  • 1x SATA HDD interface (up to 10TB)
  • 1x RJ45 10/100Mbps Ethernet
  • 2x USB 2.0, 1-ch RCA audio in/out
  • Smart analytics: line crossing, intrusion, object left/lost, counting, face detection
  • ONVIF Profile S/G/T support
  • DC 48V power supply

Recommendations

For optimal performance, pair with Tiandy IP cameras and use high-quality CAT5e/6 cables. Ensure adequate ventilation and a stable power source.

Specifications
Brand
Tiandy
Buzzer
Yes
Category
IP Recorders
EAN
6976642041289
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10/100 Mbps
HDMI ports quantity
1
HDMI version
HDMI 2.0
LED indicators
Yes
Memory slots
1
Model
TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0
MPN
TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0
Operating relative humidity (H-H)
10 - 90%
Operating system installed
Embedded Linux
Operating temperature (T-T)
-10 - 55 °C
Power consumption (typical)
≤10 W (without HDD)
Reset button
Yes
Type
IP Recorder
USB 2.0 ports quantity
2
USB port
Yes
Weight
0.81 kg
Price history over the last 6 months
IP Recorder TC-R3104 SPEC:I/B/P4/C/EU/L/S/V2.0 4 Channels, 4 PoE Analog Killer Tiandy
Current
R2,939
Lowest
R2,716
Highest
R2,966
Change 24H
+R197   +7%
Week
+R218   +8%
Month
+R171   +6%

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