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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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IP Phone Fanvil X301W Black

IP Phone Fanvil X301W Black
IP Phone Fanvil X301W Black
IP Phone Fanvil X301W Black
IP Phone Fanvil X301W Black
IP Phone Fanvil X301W Black
IP Phone Fanvil X301W Black
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R1,356
+R4 Reward
The Fanvil X301W is a cost-effective Wi‑Fi IP phone in black, designed for small and medium office environments. It features a 2.3‑inch (128 × 48 pixel) LCD dot‑matrix display, supports two SIP lines, a local 6‑party conference function and a wired handset. The device runs on Linux, supports DTMF In... Read More
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Stock 45 Code 119351 Brand Fanvil Model X301W Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Fanvil X301W is a cost-effective Wi‑Fi IP phone in black, designed for small and medium office environments. It features a 2.3‑inch (128 × 48 pixel) LCD dot‑matrix display, supports two SIP lines, a local 6‑party conference function and a wired handset. The device runs on Linux, supports DTMF In‑band and Out‑of‑band, includes a 1000‑entry phonebook and offers built‑in dual‑band Wi‑Fi (2.4 GHz & 5 GHz) and PoE support for flexible deployment.

Advantages

The Fanvil X301W provides HD audio, dual‑band Wi‑Fi and Power over Ethernet capability in a compact, black design. With support for two SIP accounts, a 1000‑entry phonebook and local 6‑party conferencing, it delivers essential telephony features while remaining easy to manage and deploy in business environments.

Suitable for

  • Small and medium-sized offices
  • Reception and front-desk stations
  • Shared meeting rooms requiring local conference calls
  • Wireless desk phone deployment where cabling is limited

Key specifications

  • Model: Fanvil X301W
  • Display: 2.3" LCD, 128 × 48 pixels (dot‑matrix)
  • Lines: 2 SIP lines
  • Conference: Local 6‑party conferencing
  • Audio: HD audio, speakerphone supported
  • Connectivity: Built‑in Wi‑Fi 2.4 GHz & 5 GHz, Ethernet LAN
  • Power: Power over Ethernet (PoE) support
  • Handset: Wired handset
  • Phonebook capacity: 1000 entries
  • OS: Linux
  • DTMF: In‑band and Out‑of‑band
  • Colour: Black
  • Weight: 9 kg

How to use

Connect the X301W to your IP network using Wi‑Fi or Ethernet and power it via PoE or local power (if supported). Configure SIP accounts through the web management interface or provisioning system, add contacts to the phonebook or import them via supported methods, and adjust volume and call settings using the device buttons and on‑screen menu. Use the built‑in conferencing feature to host up to six local participants.

Recommendations

For best call quality, place the device where Wi‑Fi signal strength is strong or use Ethernet/PoE. Keep firmware updated and configure SIP settings according to your VoIP provider’s recommendations. Use the phonebook for quick dialing and enable HD audio settings when supported by the network and provider.
Key Highlights
  • Small and medium-sized offices
  • Reception and front-desk stations
  • Shared meeting rooms requiring local conference calls
  • Wireless desk phone deployment where cabling is limited
  • Model: Fanvil X301W
  • Display: 2.3" LCD, 128 × 48 pixels (dot‑matrix)
  • Lines: 2 SIP lines
  • Conference: Local 6‑party conferencing
  • Audio: HD audio, speakerphone supported
  • Connectivity: Built‑in Wi‑Fi 2.4 GHz & 5 GHz, Ethernet LAN
  • Power: Power over Ethernet (PoE) support
  • Handset: Wired handset
  • Phonebook capacity: 1000 entries
  • OS: Linux
  • DTMF: In‑band and Out‑of‑band
  • Colour: Black
  • Weight: 9 kg
Specifications
Adaptive jitter buffers
Yes
Analog line cable
Yes
Anonymous call
Yes
Automatic gain control
Yes
Backlight display
Yes
Bluetooth
No
Call forwarding
Yes
Call hold
Yes
Call log entries
600
Call park
Yes
Call pick up
Yes
Call transfer
Yes
Call waiting
Yes
Caller ID
Yes
Comfort noise generation (CNG)
Yes
Conference call
Yes
DC-in jack
Yes
Depth
169 mm
DHCP client
Yes
Display
LCD
Display diagonal
2.3 "
Display resolution
128 x 48
Do not disturb function
Yes
Dual-Tone Multi-Frequency (DTMF) modes
In-band, SIP info, Out-of band
Echo cancellation
Yes
Ethernet cable
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Ethernet LAN data rates
10, 100
Ethernet LAN interface type
Fast Ethernet
Firmware upgradeable
Yes
Full duplex
Yes
Handset type
Wired handset
Height
201.1 mm
Hot desking
Yes
Intercom
Yes
Keypad number of keys
33
Lines quantity
2 lines
Message-waiting indicator (MWI)
Yes
Microphone mute
Yes
Mounting
Desk/Wall
Mounting kit
Yes
Noise reduction
Yes
Number of function keys
9
Number of handles included
1 pc(s)
Operating relative humidity (H-H)
10 - 95
Operating system installed
Linux
Operating temperature (T-T)
0 - 40
Package depth
55 mm
Package height
250 mm
Package weight
9720 g
Package width
220 mm
Packet loss concealment (PLC)
Yes
Phonebook capacity
1000 entries
Phonebook sharing
Yes
Power consumption (Power over Ethernet (PoE))
2.11 W
Power over Ethernet (PoE)
Yes
Product colour
Black
Product type
IP Phone
Quality of Service (QoS) support
Yes
Redialing
Yes
RJ-9 ports quantity
2
Speakerphone
Yes
Stand included
Yes
Supported network protocols
SIP2.0 over UDP/TCP/TLS, RTP/RTCP/SRTP, STUN, DHCP, IPv6, LLDP, PPPoE, 802.1x, L2TP, OpenVPN, SNTP, FTP/TFTP, HTTP/HTTPS, TR-069, AES128 & AES256
Syslog
Yes
Touchscreen
No
Voice activity detection
Yes
Voice codecs
G.711a, iLBC, G.729ab, G.726, G.723.1, G.711u
Volume control
Buttons
Wall mountable
Yes
Weight
9 kg
Wi-Fi
Yes
Wi-Fi standards
Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), 802.11a, 802.11g, 802.11b
Width
177.4 mm

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Price history over the last 6 months
IP Phone Fanvil X301W Black
Current
R1,356
Lowest
R1,006
Highest
R1,376
Change 24H
+R131   +11%
Week
+R142   +12%
Month
+R133   +11%

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