IP PBX system Yeastar P560

The Yeastar P560 is an IP PBX system designed for small and medium-sized enterprises, supporting up to 200 users. It combines a hardware appliance with optional software deployment to deliver unified communications that include voice, video, collaboration and business applications. The unit features Gigabit Ethernet LAN, HDD storage, 1U rack form factor and wide AC input (100–240V), providing a compact, reliable platform for office telephony and integrated services.

Advantages

P560 offers an integrated PBX appliance or a software-based installation, enabling a flexible deployment that fills the unified communications gap for SMEs. It provides Linkus UC Clients for desktop and mobile access, built-in web video conferencing with screen sharing, and a budget-friendly inbound call center suite with ACD, IVR, call recording and real-time queue monitoring. Additional features include secure remote access, CRM and Microsoft Teams integration, operator panel and Chrome extension support.

Suitable for

• Small and medium-sized enterprises requiring unified communications for up to 200 users
• Businesses needing integrated voice, video conferencing and collaboration without multiple third-party services
• Customer support teams and inbound call centers seeking economical ACD/IVR and call monitoring tools
• Offices that require remote secure access and desktop/mobile extension through Linkus UC Clients

Key specifications

• Model: Yeastar P560 (MPN: P560, EAN: 6926150036321)
• User capacity: up to 200 users
• Network: Gigabit Ethernet LAN
• Storage: HDD (integrated)
• Power: AC input 100–240 V
• Form factor: 1U rack, dimensions approx. 252 mm (W) x 440 mm (D)
• Supported services: voice, video conferencing (web-based), Linkus UC Clients, ACD, IVR, call recording, queue panel, wallboard, reporting

How to use

Install the Yeastar P560 appliance in a rack or place it on a shelf, connect to the Gigabit LAN and power it with an AC source (100–240 V). Configure the PBX through the web-based management interface to add extensions, set up trunks, and enable Linkus UC Clients for desktop and mobile access. Use the integrated web conferencing to create meetings from the browser, and configure call center features such as ACD and IVR to route incoming calls. For cloud-assisted remote access, register the device with the Yeastar remote access service as instructed in the device documentation.

Recommendations

For reliable performance, deploy the P560 in a temperature-controlled environment with stable network connectivity and monitor HDD usage and backups. Enable appropriate permission controls for phonebooks, set up CRM integration where required, and assign supervisors access to wallboards and reports to maintain call center efficiency.