We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.
But here is what a one-star review will never tell you:
We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.
Read the full letter — photos and video of real shipments, and a straight answer to every accusation.
-90x90h.webp "Build-Your-Own Gaming PC — Ryzen 7 7700 + RTX 5070, 32GB DDR5 | DistriNode")
Connect your primary computer or notebook to the monitor using the appropriate input. For USB-C docking, plug the notebook into the monitor’s USB-C port to transmit video and provide power/charging via a single cable. Use the KVM switch to toggle control between multiple connected computers when they are attached to the monitor and the keyboard/mouse console. If the monitor is connected to a LAN cable, enable network passthrough on your notebook so it obtains the same network connection automatically.
Place the monitor on a stable surface and adjust height, tilt and swivel to reduce glare and obtain an ergonomic viewing angle. Use the matte finish and IPS wide viewing angles for multi-person viewing, and connect devices via USB-C to minimise cable clutter while enabling power delivery and network access when needed.
