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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro

Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
36 mo.
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
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R37,130
The Lenovo ThinkPad X1 2-in-1 Gen 10 is a hybrid convertible laptop with a 14" WUXGA (1920 x 1200) IPS touchscreen, powered by an Intel Core Ultra 5 225U processor, 16 GB LPDDR5x RAM and a 512 GB PCIe 4.0 NVMe SSD. The device runs Windows 11 Pro, includes Intel integrated graphics, Wi‑Fi 6E and Blue... Read More
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Stock Out Of StockNo Stock Code 1519461 Brand LENOVO Model 21Q000D1MX Warranty 3 Years

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The Lenovo ThinkPad X1 2-in-1 Gen 10 is a hybrid convertible laptop with a 14" WUXGA (1920 x 1200) IPS touchscreen, powered by an Intel Core Ultra 5 225U processor, 16 GB LPDDR5x RAM and a 512 GB PCIe 4.0 NVMe SSD. The device runs Windows 11 Pro, includes Intel integrated graphics, Wi‑Fi 6E and Bluetooth 5.3, and comes in a grey finish. Its 2-in-1 design supports laptop and tablet modes for flexible use.

Advantages

This ThinkPad model combines a modern low-power 14" WUXGA touch display with a high-performance Intel Core Ultra 5 processor and fast LPDDR5x memory for responsive multitasking. A PCIe 4.0 NVMe SSD ensures quick system boot and fast file access, while Wi‑Fi 6E and Bluetooth 5.3 provide up-to-date wireless connectivity. The convertible (2-in-1) form factor and lightweight construction make it suitable for users who need portability without sacrificing performance.

Suitable for

  • Business professionals who need a portable and secure Windows 11 Pro device
  • Students requiring a flexible laptop/tablet for note-taking and study
  • Office productivity tasks: document editing, spreadsheets, email and web conferencing
  • Light content creation and photo editing using integrated Intel Graphics

Key specifications

  • Processor: Intel Core Ultra 5 225U, 12 cores (2P + 8E + 2LPE) / 14 threads, up to 4.8 GHz, 12 MB cache
  • Display: 14" WUXGA (1920 x 1200) IPS, 500 nits, anti-smudge, 100% sRGB, 60 Hz, Low Power Touch
  • Memory: 16 GB LPDDR5x-8400 (soldered)
  • Storage: 512 GB SSD M.2 2280 PCIe 4.0 x4 NVMe (Opal 2.0)
  • Graphics: Intel integrated graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth 5.3
  • Battery & power: 57 Wh battery, 65 W power adapter
  • Operating system: Windows 11 Pro 64-bit
  • Weight and color: approx. 1.22 kg, Grey

How to use

Use the Lenovo ThinkPad X1 2-in-1 in laptop mode for typing and productivity tasks, or rotate the screen into tablet mode for touch interaction and presentations. The touchscreen responds to touch input and stylus (if supported by accessory) for handwriting and annotations. Sign in to Windows 11 Pro with your Microsoft account to enable synchronization of settings and files, and install required software through Microsoft Store or trusted installers. Keep the system up to date by applying Windows updates and Lenovo driver updates when available.

Recommendations

For best performance, enable Windows power plans that balance performance and battery life, keep storage usage below 80% of SSD capacity, and use a reliable surge-protected power source while charging. For mobile productivity, pair the device with a compact USB-C hub or wireless peripherals as needed.
Key Highlights
  • Intel Core Ultra 5 225U, 12C (2P + 8E + 2LPE)/14T, Max Turbo up to 4.8GHz, 12MB
  • 14" WUXGA (1920x1200) IPS 500nits / Anti-smudge 100% sRGB 60Hz Low Power Touch
  • 16GB LPDDR5x-8400
  • 512GB SSD M.2 2280 PCIe 4.0x4 NVMe Opal 2.0
  • Intel Graphics
  • Windows 11 Pro
  • Hybrid (2-in-1) Convertible (Folder) Grey
  • Intel Core Ultra 5 225U Processor cores: 12
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 16 GB LPDDR5x-SDRAM 8400 MHz
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • 57 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter included
Yes
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3306
Audio system
Dolby Atmos
Battery capacity
57 Wh
Bluetooth
Yes
Bluetooth version
5.3
Brand
Lenovo
Built-in microphone
Yes
Bundled software
Intel Connectivity Performance Suite
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Colour gamut
100%
Combo headphone/mic port
Yes
Depth
217.7 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.3 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Ethernet LAN
No
Ethernet LAN (RJ-45) ports
0
Fingerprint reader
Yes
Form factor
Convertible (Folder)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
Nordic
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
M.2 SSD size
2280 (22 x 80 mm)
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
57 W
Memory clock speed
8400 MHz
Memory form factor
On-board
Memory slots
0
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
Danish, Finnish, Swedish, Norwegian, English
Optical drive type
No
Panel type
IPS
Performance cores
2
Performance-core base frequency
1.5 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
225U
Processor threads
14
Product colour
Grey
Product type
Hybrid (2-in-1)
RGB colour space
sRGB
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.22 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
312.8 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211
WWAN
Upgradable

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Price history over the last 6 months
Hybrid Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Current
R37,130
Lowest
R35,577
Highest
R37,490
Change 24H
+R525   +1%
Week
+R1,446   +4%
Month
—   

Independent reviews by tech media

techradar.com
9/10

Verdict: Image 1 of 2(Image credit: Collin Probst // Future)(Image credit: Collin Probst // Future)Overall, I enjoyed my time with the Lenovo ThinkPad X1 2-in-1 Gen 10 Aura Edition - whether I was using it as a tablet or laptop. It's more than capable of handling t...

Read the full review at techradar.com →

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