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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro

Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
36 mo.
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
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R37,702
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The Lenovo ThinkPad X1 2-in-1 (Gen 10 Aura Edition) is a hybrid laptop with a 14" WUXGA (1920 x 1200) IPS touchscreen, powered by an Intel Core Ultra 5 225U processor, 16 GB LPDDR5x-8400 memory and a 512 GB PCIe 4.0 NVMe SSD. The device runs Windows 11 Pro, features integrated Intel graphics and a g... Read More
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Stock 16 Code 772515 Brand LENOVO Model 21Q000D1MH Warranty 3 Years

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Estimated delivery Thursday, October 1
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The Lenovo ThinkPad X1 2-in-1 (Gen 10 Aura Edition) is a hybrid laptop with a 14" WUXGA (1920 x 1200) IPS touchscreen, powered by an Intel Core Ultra 5 225U processor, 16 GB LPDDR5x-8400 memory and a 512 GB PCIe 4.0 NVMe SSD. The device runs Windows 11 Pro, features integrated Intel graphics and a grey convertible chassis that supports laptop and tablet modes for flexible use.

Advantages

This 2-in-1 convertible combines a high-resolution 14" WUXGA touch display with low-power IPS technology and 500 nits brightness for clear visuals. The Intel Core Ultra 5 225U provides a mix of performance and efficiency across 12 cores and up to 4.8 GHz Turbo, while 16 GB of LPDDR5x memory and a PCIe 4.0 NVMe SSD ensure fast multitasking and quick storage access. Built-in Wi‑Fi 6E and Bluetooth 5.3 add modern connectivity, and Windows 11 Pro supports business features and security.

Suitable for

  • Business professionals who need a portable, secure notebook with convertible functionality
  • Office productivity tasks, web conferencing and document editing
  • On-the-go multitasking and everyday creative workflows that use integrated graphics

Key specifications

  • Processor: Intel Core Ultra 5 225U, 12 cores (2P + 8E + 2LPE) / 14 threads, up to 4.8 GHz, 12 MB cache
  • Display: 14" WUXGA (1920 x 1200) IPS touch, 500 nits, 100% sRGB, 60 Hz, anti-smudge
  • Memory: 16 GB LPDDR5x‑8400 (soldered)
  • Storage: 512 GB M.2 2280 PCIe 4.0 x4 NVMe SSD (Opal 2.0)
  • Graphics: Integrated Intel Graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth 5.3
  • Battery and power: 57 Wh battery, 65 W charger
  • Operating system: Windows 11 Pro 64-bit
  • Form factor and color: Hybrid (2-in-1) convertible, grey
  • Weight: approximately 1.22 kg

How to use

Use the device as a traditional laptop for typing and productivity, or rotate the hinge to convert it into tablet mode for presentations, sketching or touch-based interaction. The touchscreen supports touch input and low-power operation; wake the device, sign in with Windows 11 Pro, and open applications from the Start menu or taskbar. Connect to Wi‑Fi 6E networks and pair peripherals via Bluetooth 5.3. For maximum performance, plug in the 65 W charger during intensive workloads.

Recommendations

Keep the firmware and drivers updated through Lenovo Vantage or Windows Update, use a reputable backup solution for important data on the 512 GB SSD, and follow standard battery care: avoid extreme temperatures and charge regularly to maintain the 57 Wh battery health.

Key Highlights
  • Intel Core Ultra 5 225U, 12C (2P + 8E + 2LPE)/14T, Max Turbo up to 4.8GHz, 12MB
  • 14" WUXGA (1920x1200) IPS 500nits / Anti-smudge 100% sRGB 60Hz Low Power Touch
  • 16GB LPDDR5x-8400
  • 512GB SSD M.2 2280 PCIe 4.0x4 NVMe Opal 2.0
  • Intel Graphics
  • Windows 11 Pro
  • Hybrid (2-in-1) Convertible (Folder) Grey
  • Intel Core Ultra 5 225U Processor cores: 12
  • Touchscreen 35.6 cm (14") WUXGA 1920 x 1200 pixels IPS LED backlight 16:10
  • 16 GB LPDDR5x-SDRAM 8400 MHz
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Bluetooth 5.3
  • 57 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter included
Yes
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3306
Battery capacity
57 Wh
Bluetooth
Yes
Bluetooth version
5.3
Built-in microphone
Yes
Bundled software
Intel Connectivity Performance Suite
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Certification
ENERGY STAR,TCO,EPEAT Gold,RoHS
Colour gamut
100%
Combo headphone/mic port
Yes
Depth
217.7 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
500 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.3 GHz
Efficient-core Max Turbo Frequency
3.8 GHz
Ethernet LAN
No
Fingerprint reader
Yes
Form factor
Convertible (Folder)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
HD type
WUXGA
HDMI ports quantity
1
HDMI version
2.1
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
English
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
Maximum internal memory
16 GB
Maximum refresh rate
60 Hz
Maximum turbo power
57 W
Memory clock speed
8400 MHz
Memory form factor
On-board
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Intel AI Boost
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating system language
English, French, German, Dutch, Italian
Optical drive type
No
Panel type
IPS
Performance cores
2
Performance-core base frequency
1.5 GHz
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
225U
Processor threads
14
Product colour
Grey
Product type
Hybrid (2-in-1)
RGB colour space
sRGB
Smart card reader
No
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Type-C charging port
Yes
Weight
1.22 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
312.8 mm
Windows Hello
Yes
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211
WWAN
Upgradable

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Price history over the last 6 months
Hybrid Laptop Lenovo ThinkPad X1 2-in-1 14 inch Intel Core Ultra 5 16GB 512GB Intel Graphics Windows 11 Pro
Current
R37,702
Lowest
R36,883
Highest
R40,849
Change 24H
-R171   0%
Week
+R763   +2%
Month
+R418   +1%

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