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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro

Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
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R40,948
+R165 Reward
ASUS Zenbook DUO is a dual-screen laptop designed for multitasking and mobility. It features two full-size 14-inch 3K OLED 120 Hz touchscreens that can extend the usable display area to nearly 19.8 inches, a detachable full-size keyboard and an integrated kickstand. The system is configurable with u... Read More
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Stock 1 Code 1395430 Brand ASUS Model 90NB14X1-M00AB0 Warranty 2 Years

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Estimated delivery Tuesday, September 29
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ASUS Zenbook DUO is a dual-screen laptop designed for multitasking and mobility. It features two full-size 14-inch 3K OLED 120 Hz touchscreens that can extend the usable display area to nearly 19.8 inches, a detachable full-size keyboard and an integrated kickstand. The system is configurable with up to an AI-capable Intel® Core™ Ultra 9 processor (Series 2), up to 32 GB LPDDR5x memory and up to a 2 TB PCIe® 4.0 SSD, and includes a 75 Wh battery for extended use.

Advantages

The dual 3K OLED displays provide high-resolution touch interaction and a smooth 120 Hz refresh rate for responsive multitasking. The detachable keyboard and built-in kickstand allow flexible modes of use from laptop to tablet-like layouts. High-end CPU options, fast LPDDR5x memory and a PCIe 4.0 SSD deliver strong performance for productivity workloads. Integrated Wi‑Fi 7 and Intel Arc graphics support modern connectivity and graphics needs, while a 75 Wh battery offers prolonged runtime.

Key specifications

  • Operating system: Windows 11 Pro 64-bit
  • Processor: Intel Core Ultra 9 285H (Series 2), 16 cores, 24 MB cache
  • Display: Dual 14" (35.6 cm) 3K OLED touchscreens, 2880 × 1800, 16:10, 120 Hz
  • Memory: Up to 32 GB LPDDR5x-SDRAM
  • Storage: Up to 2 TB PCIe 4.0 SSD
  • Graphics: Intel Arc 140T
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth 5.4
  • Battery: Lithium‑Ion 75 Wh with 65 W charging
  • Form factor: Home Hybrid 2‑in‑1 convertible, detachable keyboard, grey

How to use

Use the Zenbook DUO in laptop mode with the full-size detachable keyboard attached for traditional typing and productivity tasks. Detach the keyboard and adjust the integrated kickstand to switch to a tablet-like or presentation mode where both touchscreens are accessible. Take advantage of the dual screens to extend applications, run reference material on one panel while working on the other, or use dedicated multitasking software and gesture controls to arrange windows efficiently. Ensure the system runs on Windows 11 Pro and keep drivers and firmware updated for best compatibility.

Recommendations

For balanced performance and battery life choose a configuration with at least 16 GB LPDDR5x and a 1 TB SSD for everyday productivity. Use Wi‑Fi 7 and Bluetooth 5.4 for reliable wireless connections, and keep the device charged with the supplied 65 W adapter to maintain optimal battery health.

Key Highlights
  • Windows 11 Pro 64-bit
  • Intel Core Ultra 9 285H (24MB Cache)
  • 35.6 cm (14") 3K 2880 x 1800 OLED Touch
  • 32GB LPDDR5x-SDRAM & 2000GB SSD
  • Home Hybrid (2-in-1) Convertible (Detachable) Grey
  • Intel Core Ultra 9 285H Processor cores: 16
  • Touchscreen 35.6 cm (14") 3K 2880 x 1800 pixels OLED Gloss 16:10
  • 32 GB LPDDR5x-SDRAM
  • 2 TB SSD
  • Intel Arc 140T
  • Wi-Fi 7 (802.11be) Bluetooth 5.4
  • Lithium-Ion (Li-Ion) 75 Wh 65 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output current
3.25 A
AC adapter output voltage
20 V
AC adapter power
65 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Audio system
Smart Amp
Battery capacity
75 Wh
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.4
Built-in microphone
Yes
Colour gamut
100%
Colour name
Inkwell Gray
Combo headphone/mic port
Yes
Contrast ratio (typical)
1000000:1
Depth
217.9 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
400 cd/m²
Display diagonal
35.6 cm (14")
Display number of colours
1.07 billion colours
Display resolution
2880 x 1800 pixels
Display response rise/fall
0.2 ms
Display surface
Gloss
Efficient cores
8
Efficient-core base frequency
2.7 GHz
Efficient-core Max Turbo Frequency
4.5 GHz
Ethernet LAN
No
Face recognition
Yes
Form factor
Convertible (Detachable)
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
GPU performance up to
77 TOPs
HD type
3K
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.46 cm
Height (rear)
1.99 cm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR True Black 500
Housing material
Aluminium, Magnesium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
32 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard language
German
Keyboard layout
QWERTZ
Low Power Efficient-core Base Frequency
1000 MHz
Low Power Efficient-core Max Turbo Frequency
2.5 GHz
Low Power Efficient-cores
2
Market positioning
Home
Maximum display brightness (HDR)
550 cd/m²
Maximum internal memory
32 GB
Maximum refresh rate
120 Hz
Maximum turbo power
115 W
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
NPU performance up to
13 TOPs
Number of battery cells
4
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc 140T
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Optical drive type
No
Package depth
102 mm
Package height
284 mm
Package weight
1.9 kg
Package width
456 mm
Panel type
OLED
Password protection
Yes
Performance cores
6
Performance-core base frequency
2.9 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pointing device
Touchpad
Processor base power
45 W
Processor boost frequency
5.4 GHz
Processor cache
24 MB
Processor cores
16
Processor family
Intel Core Ultra 9
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
285H
Processor threads
16
Product colour
Grey
Product type
Hybrid (2-in-1)
Repairability index
9.4
RGB colour space
DCI-P3
Sparsity support
Yes
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Sustainability certificates
ENERGY STAR, EPEAT Gold
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total processor performance up to
99 TOPs
Total SSDs capacity
2 TB
Total storage capacity
2 TB
Touchscreen
Yes
Trial software
Micosoft 365 30 days
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.65 kg
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
313.5 mm
Windows Hello
Yes
Windows Studio effects support
Yes

Manual

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PDF

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PDF

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Leaflet

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Price history over the last 6 months
Hybrid (2-in-1) ASUS Zenbook Duo UX8406CA-PZ195X 14 inch Intel Core Ultra 9 285H 32 GB 2 TB Intel Arc 140T Windows 11 Pro
Current
R40,948
Lowest
R40,503
Highest
R47,072
Change 24H
+R445   +1%
Week
-R5,947   -13%
Month
—   

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