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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Amazfit Helio Ring No Smart ring activity tracker Titanium

Amazfit Helio Ring No Smart ring activity tracker Titanium
Amazfit Helio Ring No Smart ring activity tracker Titanium
0 reviews • Write a review
R2,364
+R8 Reward
Amazfit Helio Ring, Smart ring activity tracker, 18.5 mAh Amazfit Helio Ring. Device type: Smart ring activity tracker, Form factor: Round, Product colour: Titanium. Battery life: 4 day(s), Battery capacity: 18.5 mAh, Charging time: 1.4 h. Weight: 3.75 g, Thickness: 2.6 mm. Mobile operating systems... Read More
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Stock 50 Code 337070 Brand AMAZFIT Model W2321TY1N Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Amazfit Helio Ring, Smart ring activity tracker, 18.5 mAh

Amazfit Helio Ring. Device type: Smart ring activity tracker, Form factor: Round, Product colour: Titanium. Battery life: 4 day(s), Battery capacity: 18.5 mAh, Charging time: 1.4 h. Weight: 3.75 g, Thickness: 2.6 mm. Mobile operating systems supported: Android 10, Android 10.0, Android 11.0, Android 12.0, Android 13.0, Android 14.0, Android 7.0,.... Quantity per pack: 1 pc(s)

Key Highlights
  • Smart ring activity tracker Round Titanium
  • Heart rate monitor Quality of sleep
  • Bluetooth
  • 18.5 mAh Battery life: 4 day(s)
Specifications
Accelerometer
Yes
Battery capacity
18.5 mAh
Battery life
4 day(s)
Battery operated
Yes
Blood oxygen sensor
Yes
Bluetooth
Yes
Bluetooth Low Energy (BLE)
Yes
Charging time
1.4 h
Device type
Smart ring activity tracker
Display type
No
Form factor
Round
Gyroscope
Yes
Heart rate monitor
Yes
Housing material
Resin, Titanium
Mobile operating systems supported
Android 10, Android 10.0, Android 11.0, Android 12.0, Android 13.0, Android 14.0, Android 7.0, Android 7.1, Android 7.1.2, Android 8.0, Android 8.1, Android 9.0, iOS 14, iOS 14.5, iOS 15, iOS 16
Product colour
Titanium
Quality of sleep
Yes
Quantity per pack
1 pc(s)
Rechargeable battery
Yes
Ring size
10
Skin temperature sensor
Yes
Thickness
2.6 mm
Touchscreen
No
Water resistance
10 ATM
Weight
3.75 g
Wireless charging
Yes

Leaflet

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Price history over the last 6 months
Amazfit Helio Ring No Smart ring activity tracker Titanium
Current
R2,364
Lowest
R2,323
Highest
R3,921
Change 24H
+R14   +1%
Week
-R135   -5%
Month
-R1,439   -38%

Independent reviews by tech media

androidcentral.comDerrek
6/10

Verdict: The Amazfit Helio Ring is a decent smart ring with basic health-tracking features and an easy-to-use app. Unfortunately, the ring lacks the battery life and feature set you'll find on other smart rings, while also promoting multiple subscriptions to acces...

Pros
  • Nice design
  • Simple and customizable app layout
  • Subscription not needed for most functions
  • New features continue to be added
  • Connects to third-party apps
Cons
  • Poor battery life compared to other smart rings
  • App will throw subscriptions at you for certain functions
  • No Health Connect integration
  • Only two sizes
  • Limited workout modes and auto-tracking
  • Charging puck is frustrating
Read the full review at androidcentral.com →

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