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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk

HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
0 reviews • Write a review
R21,789
+R56 Reward
The power to make it realSee ultimate potential before it’s real with the ultra-powerful and stunningly precise, HP Series 7 Pro 31.5" 4K Thunderbolt 4 Monitor. Powered by the impressive capabilities of Thunderbolt™ 4, experience your creations in tangible, lifelike detail with IPS Black technology ... Read More
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Stock 3 Code 123603 Brand HP Model 8Y2K9AA#ABB Warranty 2 Years

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Estimated delivery Friday, October 2
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The power to make it real
See ultimate potential before it’s real with the ultra-powerful and stunningly precise, HP Series 7 Pro 31.5" 4K Thunderbolt 4 Monitor. Powered by the impressive capabilities of Thunderbolt™ 4, experience your creations in tangible, lifelike detail with IPS Black technology and 4K UHD resolution.[1]

Color that rivals reality

View every detail as if it's true-to-life with captivating color contrast on this precise 31.5" 4K monitor. Through the cutting-edge IPS Black panel, dive into deeper shadows and richer hues with twice the contrast of a traditional IPS panel. Combined with VESA DisplayHDR™ 400, wide 98% Display P3 color gamut, and superb color accuracy[1], what you see on screen rivals reality.

Unleash the power of Thunderbolt™ 4

Transform your desk into a productivity powerhouse with this Thunderbolt™ 4 monitor.[2] Through a single cable, drive 4K resolution at 60 Hz, daisy chaining support for a second 4K monitor, as well as high-speed data and internet[3]—all while charging your device at up to 100W—without slowing you down.

Seamless control

Designed with intelligent controls, this display gets you working quickly and multi-tasking efficiently. Instantly wake your display and PC with Single Power On[4]. And when you're multi-tasking between two devices, simply use the built-in KVM switch to control both with just a single keyboard and mouse.[5]

IPS Black

Stunning colors from any angle thanks to the 2,000:1 contrast ratio and ultra-wide viewing angles. [1]

4K UHD Resolution

Get lost in the captivating definition and expanded view of 4K resolution.

31.5-inch Diagonal Screen

Dive in and accomplish more on a massive 31.5-inch diagonal screen framed by a 4-sided, virtually borderless bezel.

VESA DisplayHDR™ 400

Replicate reality on your screen and enjoy watching HDR media with enhanced contrast.

Wide Color Gamuts

100% sRGB for ideal color reproduction and 98% Display P3 for deeper, lifelike hues. [1]

Colors Calibrated to Perfection

Every HP Series 7 Pro Monitor undergoes strict factory color calibration to assure that over 400 colors achieve a Delta E of less than 2, making any color difference virtually indistinguishable to the human eye for superb color accuracy.

Thunderbolt™ 4 Technology

Multitask like a pro with a display that supports up to two 4K monitors through superfast Thunderbolt™ 4 technology and delivers 40Gbps data bandwidth for faster inputs. This display also delivers up to 100W of power directly to your laptop. [2]

Daisy Chain a Second 4K Monitor

Display even more with DisplayPort 1.4™ out by daisy chaining up to two 4K displays for the superb high-definition, multi-display setup.

More Ports. More Flexibility.

More ports means more capabilities. With Thunderbolt™ 4, USB-C® with data and 15W, HDMI 2.0, DisplayPort™ 1.4 In and Out, RJ-45, USB-B hub, and four USB-A 3.2 ports, you can connect multiple devices like a webcam and keyboard. [9]

Dependable Internet Connectivity

Feel confident in your connection with a monitor that connects directly to Ethernet via RJ-45 port for high-speed, 1 Gb internet connection and remote IT manageability. [3,10]

Single Power On

Instantly turn on your display and laptop, even when the lid is closed, by pressing the power button on the bottom of the display. [11]

KVM Switch

Boost your productivity by seamlessly multi-tasking between two different computers with just one keyboard and mouse thanks to this monitor's built-in KVM Switch. [5]

Picture By Picture

Running two computers and want to display both on one monitor at the same time? No problem. With Picture By Picture (PBP), it's easy.

Endless Adjustability

4-way adjustability for the perfect viewing angle.

Ergonomic Setup Guide

Achieve all-day comfort when you apply the best practices from the Ergonomic Setup Guide. [12]

Always-on, True Color, Low-Blue Light Filter

HP Eye Ease is an always-on, low-blue light filter that helps keep your eyes comfortable throughout the day by reducing blue light without impacting color accuracy or adding a yellow color shift.

Easily Personalize and Adjust Your Display

Customize your display with easy, intuitive HP Display Center software. [13]

Remote Management Reimagined

HP Client Management Script Library (CMSL) makes remote manageability easy to use. This powerful solution works seamlessly with Intune/SCCM to manage your display fleet using PowerShell. [10]

How to use

Connect your computer or compatible device to the monitor using the Thunderbolt 4 port to enable high-speed data and 4K video transmission. Adjust the height and position for ergonomic viewing and mount the display via the VESA interface if needed. Use the built-in USB hub to attach peripherals and route audio/visual sources through a single connection where supported. Configure display settings in your operating system or graphics driver to match your color and resolution preferences.

Recommendations

For accurate color-critical work, allow the monitor to warm up for 30 minutes and calibrate using a hardware colorimeter. Use the matte surface and adjustable height to minimize reflections and ensure comfortable viewing during extended sessions.

Key Highlights
  • Photo and video editing that requires high resolution and accurate colors
  • Multitasking and productivity workflows with multiple connected devices
  • Office work and content consumption with reduced glare
  • Design and CAD tasks that benefit from a large 31.5" 4K canvas
  • Display diagonal: 31.5"
  • Resolution: 3840 x 2160 (4K UHD)
  • Panel type: IPS Black, LCD
  • Pixel pitch: 0.18 x 0.18 mm
  • Response time: 5 ms
  • Contrast ratio (typical): 2000:1
  • Brightness (typical): 400 cd/m²
  • Viewing angles: 178°
  • Aspect ratio: 16:9
  • Built-in USB hub: Yes
  • VESA mounting: Yes
  • Built-in speakers: No
  • Weight: 8.77 kg
  • Product colour: Black, Silver
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Backlight type
Edge LED
Built-in camera
No
Built-in KVM switch
Yes
Built-in speaker(s)
No
Built-in USB hub
Yes
Bundled software
HP Display Center; HP Client Management Script Library
Cable lock slot
Yes
Cables included
HDMI, DisplayPort, Thunderbolt, USB Type-A to USB Type-B, USB Type-C to USB Type-C, AC
Carbon emissions, end-of-life (kg of CO2e)
2
Carbon emissions, logistics (kg of CO2e)
2
Carbon emissions, manufacturing (kg of CO2e)
103
Certification
Australia MEPS; Bauart; CB; CE; CEL; China CCC; China CECP; C-Tick; cTUVus; CU; EAC; EUP Lot-5; EUP Lot-6; FCC; ISO 9241-307; KC (Korean) requirements; KCC (Korean) requirements; Korea MEPS (E-standby); NOM (Mexico); PSB for Singapore; RCM; SEPA eco label (China); S-Mark for Argentina; Taiwan BSMI; VCCI; Vietnam MEPS; EUP Lot-26; California Energy Commission (CEC); South Africa Energy; Mexico Energy; UAE; TUV-GS; NRCS of South Africa; Belarus Energy; India BIS; Cambodia ISC; NRCS; Ukraine EE; South Africa safety; Ukraine CoC; Ukraine DOC; Microsoft WHQL Certification (Windows 11)
Colour depth
10 bit
Colour gamut
100%
Colour gamut standard
sRGB, DCI-P3
Compliance certificates
CECP, CCC, CB, EAC, BIS, Federal Communications Commission (FCC), CE, BSMI
Contrast ratio (dynamic)
10000000:1
Contrast ratio (typical)
2000:1
Country of origin
China
Depth
47 mm
Depth (with stand)
217 mm
Depth (without stand)
47 mm
Detachable stand
Yes
Display bezel technology
Micro-Edge
Display brightness
400 cd/m²
Display brightness (peak)
400 cd/m²
Display brightness (typical)
400 cd/m²
Display diagonal
80 cm (31.5")
Display diagonal (metric)
80 cm
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160 pixels
Display surface
Matt
Display technology
LCD
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
45 kWh
Energy consumption (SDR) per 1000 hours
33 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Fast charging
Yes
Feet colour
Silver, Black
Flicker-free technology
Yes
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
Haze rate
25%
HD type
4K Ultra HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
2.0
Height
415.9 mm
Height (with stand)
604.9 mm
Height (without stand)
415.9 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range (HDR) 400
Horizontal scan range
30 - 135 kHz
HP segment
Business
LED backlight
Yes
Low Blue Light technology
Yes
Manufacturer warranty
HP three-year limited warranty
Market positioning
Business
Maximum refresh rate
60 Hz
Native aspect ratio
16:9
Non-operating altitude
0 - 12192 m
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Operating altitude
0 - 5000 m
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
5 - 35 °C
Package depth
185 mm
Package height
504 mm
Package type
Box
Package weight
13.7 kg
Package width
816 mm
Packaging content
Monitor; Thunderbolt™ cable; Warranty card; Quick Setup Poster; Color calibration report; AC power cord (PVC free); 1 USB Type-C to Type-C cable (PVC free)
Panel mounting interface
100 x 100 mm
Panel type
IPS Black
Picture-in-Picture
Yes
Pivot
Yes
Pivot angle
0 - 90°
Pixel density
140 ppi
Pixel pitch
0.18 x 0.18 mm
Power consumption (max)
205 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
48 W
Power supply type
Internal
Product colour
Black, Silver
Quick start guide
Yes
Remotely operated
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
Screen shape
Flat
sRGB coverage (typical)
100%
Stand included
Yes
Storage relative humidity (H-H)
20 - 80%
Supplied AC adapter type
197498471389
Supported graphics resolutions
1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA), 2560 x 1440, 3840 x 2160, 640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA)
Supported video modes
2160p
Surface hardness
3H
Sustainability certificates
ENERGY STAR, EPEAT, TCO
Swivel angle range
-45 - 45°
Swivelling
Yes
Thunderbolt 4 ports quantity
1
Tilt adjustment
Yes
Tilt angle range
-5 - 20°
Total carbon emissions, w/o use phase (kg of CO2e)
78
Total carbon footprint (kg of CO2e)
190
Touchscreen
No
UNSPSC-code
43211902
USB hub version
3.2 Gen 2 (3.1 Gen 2)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
100 W
USB Type-A downstream ports quantity
4
USB upstream port type
USB Type-A, USB Type-B
Vertical scan range
29 - 60 Hz
VESA Adaptive Sync support
Yes
VESA mounting
Yes
Viewable size, horizontal
69.7 cm
Viewable size, vertical
39.2 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty card
Yes
Weight
8.77 kg
Weight (with stand)
8.77 kg
Width
713.5 mm
Width (with stand)
713.5 mm
Width (without stand)
713.5 mm

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Price history over the last 6 months
HP Series 7 Pro 31.5 inch 4K Thunderbolt 4 Monitor - 732pk
Current
R21,789
Lowest
R12,313
Highest
R23,141
Change 24H
+R7,592   +53%
Week
+R7,677   +54%
Month
+R7,327   +51%

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