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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver

HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
R5,817
+R13 Reward
The HP Series 5 Pro 524pf is a 23.8 inch (60.5 cm) IPS LED monitor with Full HD resolution.Key featuresResolution 1920 x 1080 (Full HD), IPS panel100 Hz refresh rate, 5 ms response timeBrightness 350 cd/m², contrast 1500:1HDMI and DisplayPort inputsJet Black and silver finish, part number 9D9L6A5#AB... Read More
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Stock 5 Code 29679 Brand HP Model 9D9L6A5#ABB Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, November 5
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The HP Series 5 Pro 524pf is a 23.8 inch (60.5 cm) IPS LED monitor with Full HD resolution.

Key features

  • Resolution 1920 x 1080 (Full HD), IPS panel
  • 100 Hz refresh rate, 5 ms response time
  • Brightness 350 cd/m², contrast 1500:1
  • HDMI and DisplayPort inputs
  • Jet Black and silver finish, part number 9D9L6A5#ABB
Key Highlights
  • Get more done on this 23.8" FHD resolution monitor with 100 Hz refresh rate<sup>[1]</sup>. Experience vibrant, consistent colors with 100% sRGB<sup>[1]</sup> and HP Progressive White Balance.<sup>[2]</sup>
  • The perfect work setup with a minimal, sleek 3-sided borderless design and the ability to daisy-chain<sup>[3]</sup> or pair with another HP Series 5 Pro monitor.<sup>[4]</sup>
  • Find all-day comfort with 4-way adjustability and Ergonomic Setup Guide<sup>[5]</sup> for the optimal monitor position. HP Eye Ease reduces blue light without impacting color.
  • Thoughtfully designed with at least 90% recycled plastic content and 90% recycled aluminum in the stand<sup>[6]</sup>.
  • 60.5 cm (23.8") LCD IPS
  • Full HD 1920 x 1080 pixels 16:9
  • 100 Hz 5 ms 350 cd/m² 1500:1
  • Flicker-free technology
  • C 12 kWh 22 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Backlight type
Edge-Lit
Built-in camera
No
Built-in speaker(s)
No
Built-in USB hub
Yes
Bundled software
HP Display Center; HP Client Management Script Library
Cable lock slot
Yes
Cables included
AC
Certification
BIS; BSMI; CB; CCC; CE; CECP; CEL; cTUVus; EAC; FCC; GS Mark; ICES; ISO 9241-307; KC; KCC; NOM; PSB; RCM; SEPA; TUV-S; VCCI; WEEE; ISC; California Energy Commission (CEC); WW application; UAE; TGM; Ukraine certificates; NRCS; PSE; Ukraine EE; TÜV Low Blue Light Hardware Solution certified; Works with Chromebook certified; Korea MEPS; CEL Grade 2; Australian-New Zealand DoC; EMF
Colour depth
8 bit
Colour gamut
100%
Colour gamut standard
sRGB
Compliance certificates
BIS, BSMI, CB, CCC, CE, CECP, CEL, EAC, Federal Communications Commission (FCC), GS mark, ICES, KC, KCC, Norma Oficial Mexicana (NOM), PSE, RCM, VCCI, WEEE, cTUVus
Contrast ratio (dynamic)
10000000:1
Contrast ratio (typical)
1500:1
Country of origin
China, Vietnam
Depth (with stand)
189.5 mm
Depth (without stand)
47.2 mm
Display brightness (typical)
350 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LCD
DisplayPort out quantity
1.2
DisplayPort version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
12 kWh
Energy efficiency class (HDR)
C
Energy efficiency class (SDR)
C
Energy efficiency scale
A to G
Feet colour
Silver, Black
Flicker-free technology
Yes
General Product Safety Regulation (GPSR) URL
https://support.hp.com/us-en/document/ish_6126692-6126777-16?openCLC=true
Haze rate
25%
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone out
No
Height (with stand)
503.2 mm
Height (without stand)
314.3 mm
Height adjustment
Yes
Horizontal scan range
30 - 120 kHz
HP segment
Business
LED backlight
Yes
Low Blue Light technology
Yes
Market positioning
Home
Maximum refresh rate
100 Hz
Native aspect ratio
16:9
Number of USB Type-B upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
5 - 35 °C
Package depth
140 mm
Package height
393 mm
Package type
Box
Package weight
7.2 kg
Package width
621 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel density
93 ppi
Pixel pitch
0.28 x 0.28 mm
Power consumption (max)
58 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
22 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
Screen shape
Flat
sRGB coverage (typical)
100%
Storage relative humidity (H-H)
20 - 80%
Supplied AC adapter type
(ABB) 197961404357; (ABU) 197961403831, 197961404357, 197961403831
Supported graphics resolutions
1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 640 x 480 (VGA), 720 x 400, 720 x 480, 720 x 576, 800 x 600 (SVGA)
Surface hardness
3H
Sustainability certificates
ENERGY STAR
Swivel angle range
-45 - 45°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 23°
Touchscreen
No
UNSPSC-code
43211902
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Type-A downstream ports quantity
4
Vertical scan range
50 - 100 Hz
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
4.9 kg
Weight (with stand)
4.9 kg
Weight (without stand)
3.4 kg
Width (with stand)
539.4 mm
Width (without stand)
539.4 mm

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Price history over the last 6 months
HP Series 5 Pro 524pf 23.8 inch (60.5 cm) Full HD 1920 x 1080 IPS monitor, 100 Hz, 5 ms, 350 cd/m², HDMI, DisplayPort, Jet Black/Silver
Current
R5,817
Lowest
R3,190
Highest
R6,441
Change 24H
+R2,229   +62%
Week
+R2,387   +70%
Month
+R2,152   +59%

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