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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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HP Glass Platen JB01-00002A

HP Glass Platen JB01-00002A
HP Glass Platen JB01-00002A
0 reviews • Write a review
R1,553
+R5 Reward
The HP Glass Platen JB01-00002A is a genuine OEM replacement part designed for HP Scanjet flatbed scanners. This high-quality optical glass platen ensures excellent transparency and scratch resistance, providing a smooth scanning surface for documents and objects up to A4/Letter size. It is compatib... Read More
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Stock 1 Code 2943908 Brand HP Model JB01-00002A Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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The HP Glass Platen JB01-00002A is a genuine OEM replacement part designed for HP Scanjet flatbed scanners. This high-quality optical glass platen ensures excellent transparency and scratch resistance, providing a smooth scanning surface for documents and objects up to A4/Letter size. It is compatible with HP Scanjet 5590, 7800, 8200, 8300 Series and other models using the JB01-00002A part number.

Advantages

This original HP part guarantees perfect fit and optical clarity, restoring your scanner to its original performance. The polished edges and smooth surface minimize light refraction and ensure accurate scans. Easy to install, it is an ideal solution for scanner repair and maintenance.

Suitable for

  • HP Scanjet 5590 Series
  • HP Scanjet 7800 Series
  • HP Scanjet 8200 Series
  • HP Scanjet 8300 Series
  • Other HP scanners using JB01-00002A

Key specifications

  • Product Type: Glass Platen
  • Part Type: Replacement Part
  • Brand Compatibility: HP
  • Material: High-Quality Optical Glass
  • Color: Clear / Transparent
  • Surface Finish: Smooth, Polished
  • Scratch Resistance: Yes
  • Optical Clarity: Excellent for scanning
  • Edge Treatment: Smooth, Polished Edges
  • Scanning Area Support: Up to A4 / Letter / Legal (depending on scanner model)
  • Approximate Length: 365 mm
  • Approximate Width: 225 mm
  • OEM Part Number: JB01-00002A
  • EAN: 5711045437717

Recommendations

Handle the glass platen with care during installation. Clean with a soft, lint-free cloth and glass cleaner to maintain optimal scanning quality. This genuine HP part ensures reliable performance and long service life.

Specifications
Brand
HP
Category
Scanner Replacement Part
EAN
5711045437717
Material
High-Quality Optical Glass
Model
JB01-00002A
MPN
JB01-00002A
Product colour
Transparent
Type
Glass Platen
Weight
0.85 kg
Price history over the last 6 months
HP Glass Platen JB01-00002A
Current
R1,553
Lowest
R1,511
Highest
R1,561
Change 24H
+R25   +2%
Week
+R41   +3%
Month
+R36   +2%

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