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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver

HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
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R10,383
+R24 Reward
Connect with Confidence. Conference with Ease.Conference and connect with ease with the Zoom Certified HP E24m G4 USB-C Conferencing Monitor that has an integrated 5MP, tilt-adjustable webcam, front-firing speakers, and dual mics. Work effortlessly and simplify your set up with one USB-C® cable[1] t... Read More
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Stock 100 Code 2395460 Brand HP Model 40Z32E9#ABB Warranty 2 Years

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Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Connect with Confidence. Conference with Ease.
Conference and connect with ease with the Zoom Certified HP E24m G4 USB-C Conferencing Monitor that has an integrated 5MP, tilt-adjustable webcam, front-firing speakers, and dual mics. Work effortlessly and simplify your set up with one USB-C® cable[1] that delivers data, video, and up to 65W of laptop charging.

Present Your Best Self.

Say goodbye to blurry images or muffled sound on video calls. Get sharp picture with an integrated 5 mega-pixel webcam with 25 degrees of tilt adjustability for perfect angles, pop-up action for privacy, improved color sensor and Windows Hello™ support. Built-in speakers and echo-cancelling dual mics produce rich, clear sound.

Zoom Certified.

Weeks of lab testing of this monitors webcams, mics, and speakers against over 200 of Zoom’s rigorous audio and video quality benchmarks[2] culminated in the HP E Series USB-C Conferencing Monitors Zoom Certification. Because HP met or exceeded all requirements, you can be sure our hardware works seamlessly with Zoom’s software to deliver an unmatched conferencing experience every time.

Simplify your set up.

Keep your set up simple and seamless with a display that has everything built in. Connect a keyboard and mouse to the ports on the back of this monitor and only one USB-C® cable[1] to your notebook for data, video, and up to 65W of charging.

Get Comfortable. Be Productive.

Work effortlessly with 4-way ergonomics and comfortably view your work on a 60.45 cm (23.8-inch) diagonal FHD screen that reduces blue light with HP Eye Ease.

Only share when you want to

Push the webcam down for worry-free privacy.

Crystal Clear Audio

Speakers that deliver crystal-clear audio straight to you.

Enhanced Viewing Comfort

HP Eye Ease keeps you comfortable by reducing blue light.

3-year Limited Warranty

Get peace of mind with a 3-year warranty.

Expand your View

Daisy chain or run two monitors via DisplayPort™. [4]

Environmentally Aware. Responsibly Made.

This monitor’s plastics consist 90% recycled materials and its recyclable packaging is 100% sustainably sourced. [5,6]

More Ports. More Flexibility.

Packed with ports including HDMI, DisplayPort™, USB-C® plus four USB ports. [1]

Personalized and Protected

Personalize settings and dim the screen upon unauthorized disconnection. [3]

Remote Management Reimagined

Manage deployment, asset tracking and monitor settings remotely. [7]

Dependable Internet Connectivity

RJ-45 port for stable internet connection and remote IT manageability. [7]

Works With Chromebook Certified

The Works With Chromebook badge on a device means it’s optimized to work with your Chromebook and other Chrome OS devices. Enjoy a seamless experience across Works With Chromebook certified accessories. [8,9]
Key Highlights
  • Get a sharp, clear picture from a pop-up 5MP webcam with adjustable tilt plus built-in speakers and dual microphones for rich sound.
  • Because HP met or exceeded all Zoom quality benchmarks<sup>[2]</sup>, you can be sure our hardware works seamlessly with Zoom’s software to deliver an unmatched conferencing experience every time.
  • Connect accessories to ports on the back of the monitor and one USB-C® cable<sup>[1]</sup> to your notebook for data, video, and up to 65W of charging.
  • Customize your webcam and audio settings using simple controls in HP Display Center<sup>[3]</sup>. Zoom in and adjust brightness, exposure, volume using simple sliders.
  • 60.5 cm (23.8") LCD IPS
  • Full HD 1920 x 1080 pixels 16:9
  • 75 Hz 5 ms 300 cd/m² 1000:1
  • Flicker-free technology
  • E 18 kWh 37 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
15 cm
AMD FreeSync
No
Anti-glare screen
Yes
Aspect ratio
16:9
Audio input
Yes
Backlight type
Edge LED
Built-in camera
Yes
Built-in microphone
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cables included
AC, USB Type-C to USB Type-C
Colour depth
8 bit
Colour gamut
99%
Colour gamut standard
sRGB
Compliance certificates
BIS, BSMI, CB, CCC, CE, CECP, CEL, EAC, Federal Communications Commission (FCC), KCC, Norma Oficial Mexicana (NOM), RCM, VCCI, WEEE, cTUVus
Contrast ratio (dynamic)
10000000:1
Contrast ratio (typical)
1000:1
Depth
47 mm
Depth (with stand)
216 mm
Depth (without stand)
47 mm
Detachable stand
Yes
Display bezel technology
Micro-Edge
Display brightness (typical)
300 cd/m²
Display diagonal
60.5 cm (23.8")
Display diagonal (metric)
60.5 cm
Display number of colours
16.7 million colours
Display resolution
1920 x 1080 pixels
Display surface
Matt
Display technology
LCD
DisplayPort version
1.2
DisplayPorts quantity
1
Energy consumption (SDR) per 1000 hours
18 kWh
Energy efficiency class (HDR)
E
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Fast charging
Yes
Feet colour
Silver
Flicker-free technology
Yes
Harmonized System (HS) code
85285210
HD type
Full HD
HDCP
Yes
HDMI
Yes
HDMI ports quantity
1
HDMI version
1.4
Headphone connectivity
3.5 mm
Headphone out
Yes
Headphone outputs
1
Height
355.6 mm
Height (with stand)
530.7 mm
Height (without stand)
355.6 mm
Height adjustment
Yes
Horizontal scan range
30 - 85 kHz
HP segment
Business
Infrared (IR) sensor
Yes
Low Blue Light technology
Yes
Market positioning
Business
Maximum refresh rate
75 Hz
Megapixel (approx.)
5 MP
Native aspect ratio
16:9
Number of speakers
2
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
No
On Screen Display (OSD)
Yes
Operating relative humidity (H-H)
5 - 95%
Operating temperature (T-T)
5 - 35 °C
Package depth
192 mm
Package height
421 mm
Package type
Box
Package weight
10.3 kg
Package width
603 mm
Panel mounting interface
100 x 100 mm
Panel type
IPS
Pivot
Yes
Pivot angle
-90 - 90°
Pixel density
93 ppi
Pixel pitch
0.2745 x 0.2745 mm
Power consumption (max)
150 W
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
37 W
Power supply type
Internal
Product colour
Black, Silver
Quick start guide
Yes
Response time
5 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
sRGB coverage (typical)
99%
Stand included
Yes
Storage relative humidity (H-H)
20 - 80%
Storage temperature (T-T)
-34 - 60 °C
Supplied AC adapter type
196068668747
Supported graphics resolutions
1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA)
Surface hardness
3H
Sustainability certificates
ENERGY STAR
Sustainable technologies and materials
Low Halogen; Outside box and corrugated cushions are 100% sustainably sourced and recyclable; Contains Ocean-Bound plastic
Swivel angle range
-45 - 45°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 23°
Touchscreen
No
UNSPSC-code
43211902
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
65 W
USB Type-A downstream ports quantity
4
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C downstream ports quantity
1
USB upstream port type
USB Type-C
Vertical scan range
50 - 75 Hz
VESA mounting
Yes
Viewable size, horizontal
52.7 cm
Viewable size, vertical
29.6 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Weight
7.39 kg
Weight (with stand)
7.39 kg
Width
539.4 mm
Width (with stand)
539.4 mm
Width (without stand)
539.4 mm

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Price history over the last 6 months
HP E24m G4 FHD USB-C Conferencing Monitor, 60.5 cm (23.8 inch), 1920 x 1080 pixels, Full HD, LCD, 5 ms, Black, Silver
Current
R10,383
Lowest
R6,479
Highest
R10,383
Change 24H
+R3,904   +60%
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