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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL

Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
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Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
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R3,621
+R7 Reward
The Princess Aerofryer XXL 182025 is an electric air fryer with a 4.5‑liter capacity designed to fry, bake, grill, roast and reheat food for the whole family. Its high speed air convection technology produces crispy results with little or no oil, and the digital display with eight preprogrammed sett... Read More
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Stock 3 Code 300336 Brand PRINCESS Model 01.182025.01.001 Warranty 2 Years

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Estimated delivery Wednesday, October 7
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The Princess Aerofryer XXL 182025 is an electric air fryer with a 4.5‑liter capacity designed to fry, bake, grill, roast and reheat food for the whole family. Its high speed air convection technology produces crispy results with little or no oil, and the digital display with eight preprogrammed settings simplifies preparation of fries, meat, fish, chicken, shrimp, steak and cake. The removable non-stick basket and drawer are dishwasher safe, and included accessories are a grill rack and user manual.

Advantages

The Aerofryer XXL offers a large 4.5 L cooking capacity suitable for up to six portions, fast hot‑air circulation for low‑fat cooking, and eight preprogrammed programs for common dishes. A digital control dial with integrated timer lets you set custom time and temperature. Safety and convenience features include a cool‑touch removable handle, non-slip feet, dishwasher‑safe parts and overheating protection.

Key specifications

  • Model: Princess Aerofryer XXL 182025
  • Capacity: 4.5 liters
  • Cooking modes: fry, bake, grill, roast, reheat
  • Controls: digital display with 8 preprogrammed settings and adjustable timer/temperature
  • Technology: High Speed Air Convection (hot air circulation)
  • Accessories: grill rack
  • Removable non-stick basket and drawer; dishwasher safe
  • Safety: cool‑touch handle, non‑slip feet, overheating protection

How to use

Place the Aerofryer on a stable, heat‑resistant surface and insert the grill rack or basket as needed. Select a preprogrammed setting or set the desired temperature and time with the digital control dial. For fresh potatoes, add about one tablespoon of oil for extra crispiness; for most other foods little or no oil is required. After cooking, remove the basket using the cool‑touch handle and allow parts to cool before cleaning; the basket and drawer are dishwasher safe.

Recommendations

Use the preprogrammed settings for common foods to get consistent results; apply a small amount of oil to fresh‑cut potatoes for a crispier texture. Ensure the Aerofryer has adequate ventilation and clean removable parts regularly to maintain performance.
Key Highlights
  • Model: Princess Aerofryer XXL 182025
  • Capacity: 4.5 liters
  • Cooking modes: fry, bake, grill, roast, reheat
  • Controls: digital display with 8 preprogrammed settings and adjustable timer/temperature
  • Technology: High Speed Air Convection (hot air circulation)
  • Accessories: grill rack
  • Removable non-stick basket and drawer; dishwasher safe
  • Safety: cool‑touch handle, non‑slip feet, overheating protection
Specifications
AC input frequency
50 / 60
AC input voltage
220 - 240
Adjustable thermostat
Yes
Auto power off
Yes
Baking function
Yes
Built-in display
Yes
Capacity
4.5 L
Construction type
Single
Control type
Rotary, Touch
Cool touch handle(s)
Yes
Cord length
1.2 m
Country of origin
China
Depth
343 mm
Digital timer
Yes
Dishwasher-proof parts
No
Display type
LCD
Doesn't contain
Bisphenol A (BPA)
Fryer food capacity
1.2 kg
Frying function
Yes
Grill rack
Yes
Grilling
Yes
Handle(s)
Yes
Height
332 mm
Illuminated on/off switch
Yes
Indication light
Yes
Layers per pallet
1 pc(s)
Manual
Yes
Master (outer) case gross weight
11000 g
Master (outer) case height
670 mm
Master (outer) case length
355 mm
Master (outer) case width
405 mm
Master (outer) cases per pallet layer
15 pc(s)
Material
Acrylonitrile butadiene styrene (ABS)
Non-slip feet
Yes
Non-stick coating
Yes
Number of frying baskets
1
Number of persons
7 person(s)
Number of programs
8
On/off switch
Yes
Overheat protection
Yes
Package depth
325 mm
Package height
378 mm
Package weight
4947 g
Package width
330 mm
Power
1500 W
Power LED
Yes
Power plug type
Type F
Preset cooking programs
Yes
Product colour
Black
Product type
Hot air fryer
Products per intermodal container (20ft)
550 pc(s)
Products per intermodal container (40ft)
1200 pc(s)
Products per intermodal container (40ft, HC)
1400 pc(s)
Products per master (outer) case
2 pc(s)
Products per pallet
30 pc(s)
Ready alarm
Yes
Removable bowl
Yes
Roasting function
Yes
Temperature (max)
200 °C
Temperature (min)
80 °C
Timer duration
30 min
Weight
3.984 kg
Width
280 mm

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Price history over the last 6 months
Hot air fryer Princess 01.182025.01.001 Digital Aerofryer XXL
Current
R3,621
Lowest
R2,207
Highest
R3,621
Change 24H
+R1,409   +64%
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