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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag

Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
0 reviews • Write a review
R2,538
+R3 Reward
Hoover HE120PET 011, 700 W, Cylinder vacuum, Dry, Dust bag, 2.5 L, EPA Hoover HE120PET 011. Maximum input power: 700 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Dust bag, Dust capacity: 2.5 L. Vacuum air filtering: EPA, Dirt separating method: Cyclonic, Noise level: 79 dB. Pr... Read More
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Stock 5 Code 305808 Brand HOOVER Model 39002327 Warranty 2 Years

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Estimated delivery Friday, October 2
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Hoover HE120PET 011, 700 W, Cylinder vacuum, Dry, Dust bag, 2.5 L, EPA

Hoover HE120PET 011. Maximum input power: 700 W. Type: Cylinder vacuum, Cleaning type: Dry, Dust container type: Dust bag, Dust capacity: 2.5 L. Vacuum air filtering: EPA, Dirt separating method: Cyclonic, Noise level: 79 dB. Product colour: Grey

Key Highlights
  • Cylinder vacuum 2.5 L 700 W Grey
  • AC
  • Dry Dust bag
  • EPA Cyclonic 79 dB
  • Dust container full indicator Operating radius: 8.2 m
  • Animal care Carrying handle(s)
Specifications
Animal care
Yes
Annual energy consumption
28 kWh
Anti-bacterial filter
No
Automatic cord rewinder
Yes
Carrying handle(s)
Yes
Cleaning surfaces
Bare floor, Carpet
Cleaning type
Dry
Control type
Buttons
Country of origin
Italy
Crevice tool
Yes
Depth
276 mm
Dirt separating method
Cyclonic
Dust blower
No
Dust capacity
2.5 L
Dust container full indicator
Yes
Dust container type
Dust bag
Energy saving
No
Ergonomic handle
Yes
Flexible hose
Yes
Handle controls
No
Height
243 mm
Maximum input power
700 W
Noise level
79 dB
Number of 360° rotating wheels
1 wheel(s)
Number of park/storage positions
2
On/off switch
Yes
Operating radius
8.2 m
Overheat protection
No
Package depth
305 mm
Package height
290 mm
Package weight
6.8 kg
Package width
500 mm
Park/storage assist
Yes
Power control
Electronic
Power source
AC
Product colour
Grey
Proper use
Home
Rotary wheel
Yes
Storage compartment
Yes
Tube material
Metal
Tube type
Telescopic
Type
Cylinder vacuum
Upholstery nozzle included
Yes
Vacuum air filtering
EPA
Vacuum brushes included
Hard floor brush, Multifunctional brush
Variable power
No
Vertical storage
Yes
Warranty period
2 year(s)
Washable filter
Yes
Weight
3.7 kg
Weight (without accessories)
3.8 kg
Wheels material
Plastic
Width
396 mm

Leaflet

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Price history over the last 6 months
Hoover HE120PET 011 2.5 L Cylinder vacuum Dry 700 W Dust bag
Current
R2,538
Lowest
R978
Highest
R2,918
Change 24H
+R1,551   +157%
Week
+R1,560   +160%
Month
+R1,441   +131%

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