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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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HDMI Cable Active Vivolink PRO HDMI CABLE ACTIVE 20m

HDMI Cable Active Vivolink PRO HDMI CABLE ACTIVE 20m
HDMI Cable Active Vivolink PRO HDMI CABLE ACTIVE 20m
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R2,955
+R9 Reward
The Vivolink PRO HDMI Cable Active 20m is a high-performance HDMI 2.0 cable with Ethernet and HDMI lock, designed for stable AV connections in fixed installations. It supports resolutions up to 4K@60Hz (3840 x 2160) with HDCP 2.2, CEC and ARC, and provides a data throughput of up to 18 Gbit/s. The c... Read More
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Stock 150 Code 1185768 Brand VIVOLINK Model PROHDMIHD20-18G Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Vivolink PRO HDMI Cable Active 20m is a high-performance HDMI 2.0 cable with Ethernet and HDMI lock, designed for stable AV connections in fixed installations. It supports resolutions up to 4K@60Hz (3840 x 2160) with HDCP 2.2, CEC and ARC, and provides a data throughput of up to 18 Gbit/s. The cable features gold-plated HDMI Type A connectors and a black finish.

Advantages

This active HDMI cable delivers reliable long-distance signal transmission up to 20 m while maintaining support for HDMI 2.0 features including 3D, ARC and HDCP 2.2. The integrated HDMI lock secures the connector in place for fixed AV installations, reducing the risk of accidental disconnection. Gold-plated Type A connectors improve contact quality and corrosion resistance. The cable is ultra-flexible for easier routing in installations. Note: the cable is uni-directional and must be used in the specified signal direction.

Suitable for

  • Fixed AV installations requiring secure connections (e.g., AV splitters, switches, distribution systems)
  • Connecting 4K@60Hz displays, projectors and receivers supporting HDMI 2.0
  • Setups that require ARC or CEC functionality

Key specifications

  • Length: 20 m
  • HDMI version: 2.0
  • Maximum resolution: 3840 x 2160 @60Hz
  • Bandwidth: up to 18 Gbit/s
  • Features: Ethernet, ARC, CEC, HDCP 2.2, 3D support
  • Connectors: HDMI Type A (gold-plated) on both ends
  • Colour: Black
  • MPN / EAN: PROHDMIHD20-18G / 5706998232151

How to use

Connect the cable from the HDMI output of the source device to the HDMI input of the display or AV equipment following the cable's directional marking. Ensure the HDMI lock engages to secure the connection in fixed installations. Use the specified signal direction—this active cable is not bi-directional. For regular use with laptops or portable devices, consider adding the Vivolink PROHDMIHDMFM2 adapter to protect the portable device's HDMI port from wear.

Recommendations

Use this cable for permanent AV installations where a secure, locked HDMI connection is required. Avoid bending the cable sharply and follow the indicated signal direction. For frequent connect/disconnect with portable devices, use the recommended adapter to protect the device’s HDMI port.
Key Highlights
  • All HDMI resolutions up to 4K (4096x2160p @60Hz), including 3D video
  • Support sample rate 4:4:4
  • High Dynamic Range (HDR)
  • Transfer speed 18 Gbit/s
  • HDCP 2.2
  • Supports Deep Color, up to 16-bits per channel, including x.v.Color standard
  • Supports the 21:9 cinema aspect ratio
  • Supports SA-CD, DVD-Audio, DTS-HD Master Audio, Dolby TrueHD, and other highde inition audio standards
  • Audio Return Channel
  • Auto Lip Sync
  • Supports up to 32 audio channels and a 1536 kHz audio sampling rate
  • Dynamic sound synchronization
  • Supports extended CEC (Consumer Electronics Control) commands and functions
  • the HDMI Ethernet Channel, and the Audio Return Channel features
  • Fully assembled with 19 pins connected
  • High quality HDMI A connector, 15um gold min. in contact area for high reliability
  • and professional use
  • 99,9% pure copper wires for lossless picture transmission
  • Triple shielded cable and extra shielding in the connector
  • High Flexibility ensuring small bending radius
  • 20 m
  • HDMI Type A (Standard) Straight Male
  • HDMI Type A (Standard) Straight Male
  • HDMI version: 2.0
  • 60 Hz 18 Gbit/s
  • DTS-HD Master Audio
  • High Dynamic Range 10 (HDR10)
  • 3D Audio Return Channel (ARC) HDMI Ethernet channel
  • Black
Specifications
3D
Yes
Audio Return Channel (ARC)
Yes
AWG wire size
28
Cable diameter
7.3 mm
Cable jacket material
Polyvinyl chloride (PVC)
Cable length
20 m
Cable material
Copper
Colour depth
16 bit
Compliance certificates
RoHS
Connector 1
HDMI Type A (Standard)
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
HDMI Type A (Standard)
Connector 2 form factor
Straight
Connector 2 gender
Male
Connector contacts plating
Gold
Data transfer rate
18 Gbit/s
Dolby technologies
DTS-HD Master Audio
Harmonized System (HS) code
84733080
HDCP
Yes
HDCP version
2.2
HDMI Ethernet channel
Yes
HDMI version
2.0
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
Maximum refresh rate
60 Hz
Maximum resolution
3840 x 2160 pixels
Operating temperature (T-T)
-20 - 60 °C
Package depth
254 mm
Package height
88 mm
Package weight
2.06 kg
Package width
256 mm
Plug and Play
Yes
Product colour
Black
Quantity per pack
1 pc(s)
Supported graphics resolutions
4096 x 2160
Supported video modes
2160p
Weight
1.96 kg

Leaflet

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Price history over the last 6 months
HDMI Cable Active Vivolink PRO HDMI CABLE ACTIVE 20m
Current
R2,955
Lowest
R2,721
Highest
R3,309
Change 24H
+R205   +7%
Week
+R234   +9%
Month
+R224   +8%

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