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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4

GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
36 mo.
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
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R16,915
+R46 Reward
The MO27U2 is a 27-inch QD-OLED gaming monitor with 4K UHD (3840 x 2160) resolution designed for fast-paced and color-critical use. It combines a 240 Hz refresh rate and a 0.03 ms response time with a 10-bit panel covering 99% DCI-P3 and Pantone validation to deliver accurate colors, deep blacks and... Read More
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Stock 2 Code 30714 Brand GIGABYTE Model MO27U2 EK Warranty 3 Years

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The MO27U2 is a 27-inch QD-OLED gaming monitor with 4K UHD (3840 x 2160) resolution designed for fast-paced and color-critical use. It combines a 240 Hz refresh rate and a 0.03 ms response time with a 10-bit panel covering 99% DCI-P3 and Pantone validation to deliver accurate colors, deep blacks and smooth motion for gaming and content creation.

Advantages

The monitor offers high refresh and ultra-fast response for minimal motion blur and input lag, while QD-OLED technology and VESA DisplayHDR True Black 400 support ensure high contrast and vivid color reproduction. Compatibility with AMD FreeSync Premium Pro and NVIDIA G-Sync Compatible provides adaptive sync for tear-free gameplay. The ergonomic stand allows height, tilt, swivel and pivot adjustments for comfortable long sessions.

Key specifications

  • Panel: 27" QD-OLED
  • Resolution: 3840 x 2160 (4K UHD), aspect ratio 16:9
  • Refresh rate: 240 Hz
  • Response time: 0.03 ms
  • Bit depth and color gamut: 10-bit, 99% DCI-P3, Pantone validation
  • HDR: VESA DisplayHDR True Black 400
  • Other image tech: ClearMR 13000
  • Adaptive sync: AMD FreeSync Premium Pro, NVIDIA G-Sync Compatible
  • Brightness / Contrast: 250 cd/m² (typical) / 1,500,000:1 (native contrast)
  • Ergonomics: height, tilt, swivel and pivot adjustments
  • Power: 45 W (typical), G 33 kWh (energy reference)

How to use

Place the MO27U2 on a stable desk and adjust the height, tilt, swivel or pivot to achieve a comfortable viewing angle. Connect your PC or console via supported display inputs (use a cable and GPU capable of 4K at 240 Hz). Enable adaptive sync in your graphics driver settings to use FreeSync Premium Pro or G-Sync Compatible. For accurate colors, allow the display to warm up and, if available, perform hardware or software calibration using a colorimeter.

Recommendations

For competitive gaming, use a GPU and cables that support 4K@240Hz and enable adaptive sync for the smoothest experience. For color-critical work, calibrate the monitor and use the Pantone-validated modes where applicable.
Key Highlights
  • Panel: 27" QD-OLED
  • Resolution: 3840 x 2160 (4K UHD), aspect ratio 16:9
  • Refresh rate: 240 Hz
  • Response time: 0.03 ms
  • Bit depth and color gamut: 10-bit, 99% DCI-P3, Pantone validation
  • HDR: VESA DisplayHDR True Black 400
  • Other image tech: ClearMR 13000
  • Adaptive sync: AMD FreeSync Premium Pro, NVIDIA G-Sync Compatible
  • Brightness / Contrast: 250 cd/m² (typical) / 1,500,000:1 (native contrast)
  • Ergonomics: height, tilt, swivel and pivot adjustments
  • Power: 45 W (typical), G 33 kWh (energy reference)
Specifications
AC input frequency
50/60
AC input voltage
100 - 240
Adjustable height (max)
130 mm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Backlight type
QD
Brand specific technologies
Crosshair
Built-in camera
No
Built-in KVM switch
Yes
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC, DisplayPort, HDMI, USB
Colour depth
10 bit
Colour gamut
99 %
Colour gamut standard
DCI-P3
Contrast ratio (typical)
1500000:1
DCI-P3 coverage
99 %
Depth (with stand)
187.5 mm
Depth (without stand)
57.2 mm
Detachable stand
Yes
Display brightness (peak)
1000 cd/m²
Display brightness (typical)
250 cd/m²
Display diagonal
27 "
Display number of colours
1.07 billion colours
Display resolution
3840 x 2160
Display technology
QD-OLED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
40 kWh
Energy consumption (SDR) per 1000 hours
33 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
G
Energy efficiency scale
A to G
European Product Registry for Energy Labelling (EPREL) code
2173072
Feet colour
Black
Flicker-free technology
Yes
Game mode
Yes
HD type
4K Ultra HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
499.54 mm
Height (without stand)
356.4 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400 True Black
LED backlight
Yes
Market positioning
Gaming
Maximum refresh rate
240 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of upstream ports
1
Number of USB Type-C upstream ports quantity
1
NVIDIA G-SYNC
Yes
NVIDIA G-SYNC type
G-SYNC Compatible
On Screen Display (OSD)
Yes
Package depth
160 mm
Package height
480 mm
Package type
Box
Package weight
11300 g
Package width
860 mm
Panel mounting interface
100 x 100
Panel type
OLED
Pivot
Yes
Pivot angle
0 - 90
Pixel pitch
0.153 x 0.153
Power consumption (off)
0.3 W
Power consumption (PowerSave)
0.5 W
Power consumption (typical)
45 W
Power supply type
Internal
Product colour
Black
Quick start guide
Yes
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
Stand included
Yes
Swivel angle range
-15 - 15
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 21
Touchscreen
No
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
18 W
USB Type-A downstream ports quantity
2
USB Type-C DisplayPort Alternate Mode
Yes
VESA mounting
Yes
Viewable size, horizontal
589.97 mm
Viewable size, vertical
332.93 mm
Viewing angle, horizontal
178 °
Viewing angle, vertical
178 °
Wall mountable
Yes
Warranty period
3 year(s)
Weight (with stand)
7110 g
Weight (without stand)
5480 g
Width (with stand)
610.3 mm
Width (without stand)
610.3 mm

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Manual

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Price history over the last 6 months
GIGABYTE MO27U2 OLED 4K UHD Gaming Monitor - 3840 x 2160, 240Hz, 0.03ms, 1000 cd/m², Display HDR True Black 400, HDMI 2.1, Displayport 1.4
Current
R16,915
Lowest
R10,975
Highest
R19,680
Change 24H
+R5,079   +43%
Week
+R5,940   +54%
Month
+R4,488   +36%

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