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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4

GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
36 mo.
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
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R13,183
+R30 Reward
Step into superior visuals with the MO27Q2A. It boasts the QD-OLED technology, a 280Hz refresh rate, 0.03ms response time, AMD Freesync Premium Pro technology, G-SYNC compatibility, and tactical features. With exceptional color precision and performance-driven features, the MO27Q2A is engineered to ... Read More
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Stock 14 Code 331117 Brand GIGABYTE Model MO27Q2A EK Warranty 3 Years

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Step into superior visuals with the MO27Q2A. It boasts the QD-OLED technology, a 280Hz refresh rate, 0.03ms response time, AMD Freesync Premium Pro technology, G-SYNC compatibility, and tactical features. With exceptional color precision and performance-driven features, the MO27Q2A is engineered to help you dominate every match.

GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4. Display diagonal: 68.6 cm (27"), Display resolution: 2560 x 1440 pixels, HD type: Quad HD, Display technology: QD-OLED, Response time: 0.03 ms, Native aspect ratio: 16:9, Viewing angle, horizontal: 178°, Viewing angle, vertical: 178°. Built-in speaker(s). Built-in USB hub, USB hub version: 3.2 Gen 1 (3.1 Gen 1). VESA mounting, Height adjustment. Product colour: Black

Key Highlights
  • 27-inch OLED panel with 2560 x 1440 QHD Resolution
  • 280Hz refresh rate, 0.03ms response time
  • 10-bit display with 99% DCI-P3 color gamut
  • Supports VESA DisplayHDR True Black 400, ClearMR 15000, AMD FreeSync Premium Pro, and NVIDIA G-Sync Compatible
  • Ergonomic design: Height, tilt, swivel, and pivot adjustments
  • 68.6 cm (27") QD-OLED OLED
  • Quad HD 2560 x 1440 pixels 16:9
  • 280 Hz 0.03 ms 250 cd/m²
  • NVIDIA G-SYNC AMD FreeSync Flicker-free technology
  • E 25 kWh 35 W
Specifications
AC input frequency
50/60 Hz
AC input voltage
100 - 240 V
Adjustable height (max)
13 cm
AMD FreeSync
Yes
AMD FreeSync type
FreeSync Premium Pro
Anti-glare screen
Yes
Built-in camera
No
Built-in speaker(s)
Yes
Built-in USB hub
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC, DisplayPort, HDMI, USB
Colour depth
10 bit
Colour gamut
99%
Colour gamut standard
DCI-P3
DC-in jack
Yes
DCI-P3 coverage
99%
Depth (with stand)
499 mm
Depth (without stand)
65 mm
Display brightness (typical)
250 cd/m²
Display diagonal
68.6 cm (27")
Display number of colours
1.07 billion colours
Display resolution
2560 x 1440 pixels
Display technology
QD-OLED
DisplayPort version
1.4
DisplayPorts quantity
1
Energy consumption (HDR) per 1000 hours
28 kWh
Energy consumption (SDR) per 1000 hours
25 kWh
Energy efficiency class (HDR)
G
Energy efficiency class (SDR)
E
Energy efficiency scale
A to G
Feet colour
Black
Flicker-free technology
Yes
HD type
Quad HD
HDMI
Yes
HDMI ports quantity
2
HDMI version
2.1
Headphone out
Yes
Headphone outputs
1
Height (with stand)
190 mm
Height (without stand)
358 mm
Height adjustment
Yes
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
DisplayHDR 400 True Black
Low Blue Light technology
Yes
Market positioning
Gaming
Maximum refresh rate
280 Hz
Native aspect ratio
16:9
Number of speakers
2
Number of upstream ports
1
NVIDIA G-SYNC
Yes
NVIDIA G-SYNC type
G-SYNC Compatible
Package depth
160 mm
Package height
470 mm
Package type
Box
Package weight
11.6 kg
Package width
860 mm
Panel mounting interface
100 x 100 mm
Panel type
OLED
Pivot
Yes
Pivot angle
0 - 90°
Pixel pitch
0.2292 x 0.2292 mm
Power consumption (off)
0.3 W
Power consumption (standby)
0.5 W
Power consumption (typical)
35 W
Power supply type
Internal
Product colour
Black
Products per shipping (inner) case
1 pc(s)
Quick start guide
Yes
Response time
0.03 ms
Response time measurement type
GTG (Gray to Gray)
RMS rated power
10 W
Screen shape
Flat
Stand included
Yes
Swivel angle range
-15 - 15°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-5 - 21°
Touchscreen
No
USB hub version
3.2 Gen 1 (3.1 Gen 1)
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
18 W
USB Type-A downstream ports quantity
2
USB Type-C DisplayPort Alternate Mode
Yes
USB upstream port type
USB Type-A, USB Type-C
VESA mounting
Yes
Viewable size, horizontal
59 cm
Viewable size, vertical
33.4 cm
Viewing angle, horizontal
178°
Viewing angle, vertical
178°
Warranty period
3 year(s)
Weight (with stand)
6.09 kg
Weight (without stand)
4.59 kg
Width (with stand)
610.3 mm
Width (without stand)
610.3 mm

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Price history over the last 6 months
GIGABYTE MO27Q2A 27” OLED 2K QHD Gaming Monitor - 2560 x 1440, 280Hz, 0.03ms, 250 cd/m², FreeSync Premium Pro, DisplayHDR True Black 400, HDMI 2.1, Displayport 1.4
Current
R13,183
Lowest
R7,501
Highest
R14,128
Change 24H
-R343   -3%
Week
+R5,221   +66%
Month
+R5,649   +75%

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