G HP 4y Premium+ Onsite w/Telemetry/DMR Notebook (U85YZE)

For businesses that demand maximum uptime and proactive IT management, the HP 4-Year Premium+ Onsite Service with Telemetry and DMR for Notebooks delivers enterprise-grade support directly to your location. This comprehensive service agreement extends your coverage to four full years, combining next-business-day onsite repairs with advanced telemetry and Device Management Reporting (DMR) to keep your HP notebooks running at peak performance.

Overview

This service is engineered for organizations that cannot afford downtime. With Premium+ Onsite support, a certified HP technician will come to your site to perform hardware repairs, ensuring minimal disruption to your workflow. The included telemetry feature enables proactive monitoring of your devices, allowing HP to detect potential issues before they become critical. DMR provides detailed reporting on device health, usage, and security compliance, giving your IT team the insights needed to manage your fleet efficiently.

What stands out

• 4-year coverage: Extends your standard warranty to a total of four years from the original purchase date.
• Onsite next-business-day service: Fast, convenient repairs at your location, minimizing downtime.
• Telemetry: Proactive monitoring and diagnostics to identify and resolve issues remotely when possible.
• Device Management Reporting (DMR): Comprehensive reports on device inventory, health, and compliance.
• Premium+ service level: Includes parts, labor, and technical support for covered hardware failures.
• Support availability: 9x5 (9 hours a day, 5 days a week) for consistent assistance during business hours.

Technical details

• Service type: Extended warranty / support agreement
• Service duration: 4 years
• Service level: Premium+
• Coverage type: Onsite support
• Supported product category: Notebooks / laptops
• Included features: Telemetry, Device Management Reporting (DMR)
• Service delivery method: Onsite
• Response time: Next business day (NBD) onsite
• Support availability: 9x5 (9 hours a day, 5 days a week)
• Parts & labor coverage: Yes
• Technical support: Yes
• Proactive monitoring: Yes (via Telemetry)
• Preventative maintenance: Yes
• Service activation method: Electronic
• Service provider: HP
• Service SKU: U85YZE
• Service upgrade from: Standard manufacturer warranty
• Service scope: Hardware repair, technical assistance, proactive insights

Our verdict

A must-have for businesses relying on HP notebooks, this service plan offers peace of mind with fast onsite repairs and proactive management tools. The combination of telemetry and DMR transforms your IT support from reactive to proactive, saving time and money in the long run.