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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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FRACTAL DESIGN Terra Graphite

FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
FRACTAL DESIGN Terra Graphite
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R5,294
Terra is a PC case designed and engineered to reshape the small form factor gaming experience. Inspired by the homes of modern gamers, Terra incorporates boutique design features such as thick panels cut from anodized aluminum, CNC-milled details and FSC-certified solid walnut. Inside, it includes a... Read More
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Stock Out Of Stock Code 100205 Brand FRACTAL DESIGN Model FD-C-TER1N-01 Warranty 2 Years

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Terra is a PC case designed and engineered to reshape the small form factor gaming experience. Inspired by the homes of modern gamers, Terra incorporates boutique design features such as thick panels cut from anodized aluminum, CNC-milled details and FSC-certified solid walnut. Inside, it includes a PCIe 4.0 riser cable and features a stepless slidable central wall for build flexibility, providing space for a powerful GPU up to 322 mm in length.

Crafted to elevate
Designed and engineered to enhance small form factor gaming

Elegantly crafted
- Add natural materials to your setup with a front-facing panel cut from FSC-certified solid walnut
- Enjoy a sleek anodized aluminum exterior including an 8 mm-thick aluminum front
- Make the most of natural airflow through the ventilated top, side and bottom panels

Engineered for SFF gaming
- Experience powerful, uncluttered gaming, with the ability to install a GPU up to 322 mm long in a space-saving 10.4 L case
- Get a head start on your build with the included PCIe 4.0 riser cable
- Store up to two SSDs in the dedicated 2.5” drive mounts

Easily accessible
Slide open the top with an integrated tab and lift open the fully removable side panels for easy access to your components

Choose your accent
The Terra is available in your choice of three distinct anodized aluminum versions to perfectly complement and elevate your gaming space

Adjustable motherboard plate
Find your build’s ideal balance with 30 mm of internal flexibility provided by a stepless, movable central wall

Slide to strike the best ratio for your build, adapting the space for CPU cooling on one side and graphics card width on the other

Front-facing I/O
The solid walnut front panel features an aluminum power button and two USB ports for connecting devices, including one USB Type-C 20Gbps

Natural material
Enjoy a naturally unique finish, with an individual front panel cut from solid walnut.

Highly transportable
Features the ability to lock the top and side panels for safer transportation of your build

Key Highlights
  • Install your choice of powerful GPU up to 322 mm in length, in a space-saving 10.4 L case
  • Add natural materials to your setup with a front-facing panel cut from FSC-certified solid walnut
  • Enjoy a sleek anodized aluminum exterior including an 8 mm-thick aluminum front
Specifications
Anti-dust filter
No
Bottom fans diameters supported
120 mm
Depth
343 mm
Form factor
Small Form Factor (SFF)
Front radiator installed
No
Height
218 mm
Illumination
No
Manual
Yes
Material
Aluminium, Walnut
Maximum CPU cooler height
7.7 cm
Maximum graphics card length
32.2 cm
Maximum PSU length
13 cm
Number of 2.5" bays
2
Number of bottom fans supported (max)
1
Number of expansion slots
3
On/off button
Yes
Package depth
394 mm
Package height
292 mm
Package weight
4 kg
Package width
215 mm
Power supply included
No
Product colour
Graphite
Rear radiator installed
No
Side radiator sizes supported
120 mm
Side window
No
SSD form factor
2.5"
Supported HDD sizes
2.5"
Supported motherboard form factors
Mini-ITX
Supported power supply form factors
SFX, SFX-L
Top radiator installed
No
Type
PC
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB Type-C ports quantity
1
Volume
10.4 L
Weight
3.1 kg
Width
153 mm

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Price history over the last 6 months
FRACTAL DESIGN Terra Graphite
Current
R5,294
Lowest
R3,784
Highest
R7,087
Change 24H
+R1,153   +28%
Week
-R1,554   -23%
Month
-R1,569   -23%

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