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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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ESYLUX Surface-Mounted Base for PROTECTOR K Smoke Detector, White

ESYLUX Surface-Mounted Base for PROTECTOR K Smoke Detector, White
ESYLUX Surface-Mounted Base for PROTECTOR K Smoke Detector, White
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R714
+R2 Reward
The ESYLUX surface-mounted base (AP-Dose) is specifically designed for use with the PROTECTOR K series smoke detectors. It provides a secure and tidy installation on walls or ceilings, accommodating wiring and ensuring a professional finish. Made from durable plastic in white, this base is ideal for... Read More
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Stock 50 Code 2886282 Brand ESYLUX Model ER10018992 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
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The ESYLUX surface-mounted base (AP-Dose) is specifically designed for use with the PROTECTOR K series smoke detectors. It provides a secure and tidy installation on walls or ceilings, accommodating wiring and ensuring a professional finish. Made from durable plastic in white, this base is ideal for indoor surface mounting.

Advantages

Easy surface mounting without recessing; compatible with ESYLUX PROTECTOR K detectors; includes rear and side cable entry options for flexible wiring; halogen-free material for safety; compact design with 125 mm diameter and 33 mm height.

Suitable for

  • Surface mounting of ESYLUX PROTECTOR K smoke detectors
  • Indoor installations where recessed mounting is not possible
  • New builds or retrofits requiring a clean, professional appearance

Key specifications

  • Product Type: Surface-mounted base/enclosure
  • Compatibility: ESYLUX PROTECTOR K series
  • Material: Plastic, halogen-free
  • Colour: White
  • Outer Diameter: 125 mm
  • Height: 33 mm
  • Protection Class: IP20
  • Operating Temperature: -5 to +50 °C
  • Mounting: Surface mounting
  • Cable Entry: Rear and side knockouts

Recommendations

For optimal performance, use only with ESYLUX PROTECTOR K detectors. Ensure proper cable routing through knockouts and secure mounting to a flat surface. Indoor use only.

Specifications
Brand
ESYLUX
Category
Smoke Detector Accessories
Detector type
Smoke detector base
EAN
4015120018992
Height
33
International Protection (IP) code
IP20
Model
ER10018992
Mounting type
Surface mounted
MPN
ER10018992
Operating temperature (T-T)
-5 to +50
Product colour
White
Suitable for indoor use
Yes
Weight
0.06 kg
Width
125
Price history over the last 6 months
ESYLUX Surface-Mounted Base for PROTECTOR K Smoke Detector, White
Current
R714
Lowest
R269
Highest
R714
Change 24H
+R26   +4%
Week
+R33   +5%
Month
+R444   +164%

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