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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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EQ-3 Homematic IP Roller Shutter Actuator for Brand Switches 5-Pack

EQ-3 Homematic IP Roller Shutter Actuator for Brand Switches 5-Pack
EQ-3 Homematic IP Roller Shutter Actuator for Brand Switches 5-Pack
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R7,098
+R27 Reward
The EQ-3 Homematic IP Roller Shutter Actuator for Brand Switches 5-Pack is a smart home solution designed to control roller shutters, blinds, and awnings. This set includes five actuators that seamlessly integrate into existing brand switch systems, allowing for convenient automation and remote cont... Read More
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Stock 45 Code 2844229 Brand EQ-3 Model 40-52-1532 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The EQ-3 Homematic IP Roller Shutter Actuator for Brand Switches 5-Pack is a smart home solution designed to control roller shutters, blinds, and awnings. This set includes five actuators that seamlessly integrate into existing brand switch systems, allowing for convenient automation and remote control via the Homematic IP app or voice assistants. Ideal for retrofitting in residential and commercial buildings, these actuators provide precise positioning, time-controlled schedules, and energy-saving benefits.

Advantages

Easy installation behind existing brand switches without additional wiring. Enables individual room control and automation scenarios. Compatible with Homematic IP accessories for expanded functionality. Energy-efficient standby consumption. Reliable radio communication with a range of up to 400 meters in free field.

Suitable for

  • Roller shutters
  • Blinds
  • Awnings
  • Sun protection systems

Key specifications

  • Product type: Roller Shutter Actuator
  • Channels quantity: 1
  • Mounting type: In-wall (behind switch)
  • Input voltage: 230 V AC
  • Input frequency: 50 Hz
  • Power consumption (standby): <0.5 W
  • Operating temperature: 5 to 35 °C
  • Product colour: White
  • Certification: CE, VDE

Recommendations

For optimal performance, pair with the Homematic IP Access Point and use the free app for configuration. Suitable for use with standard 55 mm switch frames.

Specifications
Brand
EQ-3
Category
Shutter & Blind Actuator
Certification
CE, VDE
Channels quantity
1
EAN
4029164129613
Input frequency
50 Hz
Input voltage
230 V AC
Model
40-52-1532
Mounting type
In-wall
MPN
40-52-1532
Operating temperature (T-T)
5 to 35 °C
Power consumption (standby)
<0.5 W
Product colour
White
Product type
Roller Shutter Actuator
Price history over the last 6 months
EQ-3 Homematic IP Roller Shutter Actuator for Brand Switches 5-Pack
Current
R7,098
Lowest
R7,016
Highest
R7,265
Change 24H
-R9   0%
Week
+R66   +1%
Month
+R39   +1%

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