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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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EQ-3 Homematic IP Bundle Glass Wall Thermostat + 1-Gang Glass Frame

EQ-3 Homematic IP Bundle Glass Wall Thermostat + 1-Gang Glass Frame
EQ-3 Homematic IP Bundle Glass Wall Thermostat + 1-Gang Glass Frame
0 reviews • Write a review
R3,873
+R14 Reward
The EQ-3 Homematic IP Bundle Glass Wall Thermostat with 1-gang Glass Frame combines elegant design with intelligent heating control. This smart thermostat allows you to manage your home's temperature conveniently via the Homematic IP app, voice assistants, or manual touch controls. The high-quality ... Read More
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Stock 13 Code 2888980 Brand EQ-3 Model 40-61-4275 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
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The EQ-3 Homematic IP Bundle Glass Wall Thermostat with 1-gang Glass Frame combines elegant design with intelligent heating control. This smart thermostat allows you to manage your home's temperature conveniently via the Homematic IP app, voice assistants, or manual touch controls. The high-quality glass finish seamlessly integrates into any modern interior.

Advantages

Precise temperature control with capacitive touch buttons and clear segment LCD display. Easy installation in standard flush-mount boxes. Compatible with Homematic IP Access Point or CCU3 for full smart home integration. Features weekly programs, boost function, frost protection, and window open detection for energy savings.

Suitable for

  • Smart home enthusiasts looking for a stylish and functional thermostat
  • Integration into Homematic IP smart home systems
  • Replacing existing wall thermostats in 55mm switch series

Key specifications

  • Connectivity: Homematic IP Wireless (868.3/869.525 MHz)
  • Power: 2x AAA batteries (included), battery life up to 2 years
  • Display: Segment LCD with backlight
  • Sensors: Temperature and relative humidity
  • Temperature setpoint range: 5-30 °C
  • Protection class: IP20
  • Color: White
  • Includes: Glass wall thermostat and 1-gang glass frame

Recommendations

For optimal performance, pair with a Homematic IP Access Point and use the free app for remote control and scheduling. The glass frame adds a premium touch to any room.

Specifications
Batteries included
Yes
Battery type
AAA
Brand
EQ-3
Category
General Smart Home Remote Controls
Connectivity technology
Wireless
EAN
4029164140533
Housing material
Glass
International Protection (IP) code
IP20
Model
40-61-4275
Mounting type
Flush-mount
MPN
40-61-4275
Number of configurable buttons
Capacitive touch buttons
Operating relative humidity (H-H)
0-99 %
Operating temperature (T-T)
0-50 °C
Power source
Battery
Product colour
White
Protection class
III
Software upgradeable
Yes
Warranty period
2 years
Weight
0.1 kg
Works with Amazon Alexa
Yes
Works with the Google Assistant
Yes
Price history over the last 6 months
EQ-3 Homematic IP Bundle Glass Wall Thermostat + 1-Gang Glass Frame
Current
R3,873
Lowest
R3,834
Highest
R3,942
Change 24H
+R3   +0%
Week
+R39   +1%
Month
+R32   +1%

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