EPOS I SENNHEISER IMPACT SC 230 - 200 Series

In a busy call center, every word matters. The EPOS Sennheiser IMPACT SC 230 gives agents a reliable monaural headset that keeps conversations crisp and fatigue low. Its single-sided design lets you stay aware of your surroundings while the noise-cancelling microphone filters out background chatter, so your voice comes through clearly on every call.

Key specifications

• Monaural (single-ear) headset with adjustable padded headband
• Quick Disconnect (QD) cable – 1 m, easy to plug/unplug
• Noise-cancelling bendable boom microphone (150 Hz – 6.8 kHz)
• Wideband speaker frequency response: 50 Hz – 18 kHz
• EPOS ActiveGard® hearing protection limits sound to 113 dB
• CircleFlex® dual-hinge ear cup for a perfect fit
• Optimized for unified communications and softphones
• 2-year warranty

Why choose it

Built for all-day comfort and durability, the SC 230 combines acoustic foam ear pads, a lightweight frame, and a flexible microphone boom. ActiveGard® technology safeguards your hearing against sudden volume spikes, while the QD connection lets you walk away without removing the headset. Personalize it with a name tag to avoid mix-ups in shared workspaces.

Ideal use cases

• Call center agents handling high call volumes
• Office professionals using softphones or UC platforms
• Shared desk environments where hygiene and personalization matter
• Teams needing reliable, wired audio without battery concerns

Good to know

The SC 230 is part of the EPOS IMPACT 200 series, known for its robust build and clear audio. The Quick Disconnect cable is compatible with various EPOS bottom cables and adapters, letting you connect to desk phones, PCs, or mobile devices. With a frequency response tailored for voice, it ensures natural, intelligible conversations even in noisy offices.