EHS adapter EPOS CEHS-AV 04

The EHS adapter EPOS CEHS-AV 04 is an electronic hook-switch (EHS) cable designed to enable remote call control and seamless integration between compatible Avaya and Grandstream phones and selected EPOS wireless headsets, including the IMPACT SDW 5000, DW, SD and D 10 series. The adapter has a compact black design and is intended for professional office environments where reliable call handling and good audio quality are required.

Advantages

The CEHS-AV 04 provides reliable EHS functionality allowing answer/end call operations from the headset, preserving handset and phone settings and supporting clear audio transmission. Its lightweight and durable construction ensures long-term use, and the cable is purpose-built to match specific Avaya and Grandstream phone models when used with compatible EPOS headsets.

Suitable for

• Users of Avaya and Grandstream phones requiring EHS support with EPOS headsets
• Professional office workers who need remote call control from a wireless headset
• Contact centre agents using IMPACT SDW 5000, DW, SD or D 10 headset series

Key specifications

• Brand: EPOS
• Model / MPN: CEHS-AV 04 / 1000741
• EAN: 5714708005421
• Colour: Black
• Compatibility: Selected Avaya and Grandstream phones (see compatibility guide) and EPOS IMPACT SDW 5000, DW, SD, D 10 headset series

How to use

Connect the CEHS-AV 04 cable between the compatible phone’s EHS port and the headset base or wireless adapter following the phone and headset manufacturer instructions. After connection, verify phone and headset settings and consult the compatibility guide if call control does not function. Use the headset controls to answer and end calls once the EHS link is established.

Recommendations

Refer to the EPOS headset compatibility guide and your phone’s documentation before installation to confirm model support and proper connection. Avoid exposing the cable to excessive strain or moisture and inspect connectors periodically for secure contact.