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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DR. HAUSCHKA Melissa Day Cream for Combination Skin 30ml

DR. HAUSCHKA Melissa Day Cream for Combination Skin 30ml
DR. HAUSCHKA Melissa Day Cream for Combination Skin 30ml
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R673
+R2 Reward
DR. HAUSCHKA Melissa Day Cream is a light, fast-absorbing day cream specially formulated for combination, oily, sensitive, and blemished skin. Enriched with organic Melissa (Lemon Balm) and other natural ingredients, it balances oil and moisture, mattifies the T-zone, soothes sensitive areas, reduce... Read More
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Stock 11 Code 2887694 Brand DR. HAUSCHKA Model 4020829008762 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 13
You will be kept updated through our detailed tracking system
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DR. HAUSCHKA Melissa Day Cream is a light, fast-absorbing day cream specially formulated for combination, oily, sensitive, and blemished skin. Enriched with organic Melissa (Lemon Balm) and other natural ingredients, it balances oil and moisture, mattifies the T-zone, soothes sensitive areas, reduces redness, and refines pores. This 100% natural and organic certified cream leaves the skin feeling fresh and comfortable.

Advantages

Balances oil and moisture levels, mattifies shiny areas, soothes sensitive skin, reduces redness, refines pores, and provides a smooth, matte finish. Dermatologically tested and cruelty-free.

Suitable for

  • Combination skin
  • Oily skin
  • Sensitive skin
  • Blemished skin

Key specifications

  • Volume: 30 ml
  • Product Type: Day Cream
  • Skin Type: Combination, Oily, Sensitive, Blemished
  • Key Ingredients: Melissa (Lemon Balm), Tapioca Starch, Anthyllis, Carrot, Daisy, Witch Hazel
  • Formulation: 100% natural and organic cosmetics
  • Certifications: NATRUE certified
  • Free From: Synthetic fragrances, dyes, preservatives, mineral oils, silicones, PEGs
  • Texture: Light, fast-absorbing cream
  • Packaging: Tube
  • Application Area: Face, Neck
  • Scent: Fresh, herbal (from Melissa)
  • Vegetarian: Yes

Recommendations

Apply a small amount to cleansed face and neck in the morning, gently massaging into skin. Ideal for daily use.

Specifications
Brand
DR. HAUSCHKA
Category
Day Cream
Compliance certificates
NATRUE certified
Doesn't contain
Synthetic fragrances, dyes, preservatives, mineral oils, silicones, PEGs
EAN
4020829008762
Model
4020829008762
MPN
4020829008762
Product type
Day Cream
Quantity per pack
1
Weight
0.06 kg
Price history over the last 6 months
DR. HAUSCHKA Melissa Day Cream for Combination Skin 30ml
Current
R673
Lowest
R634
Highest
R692
Change 24H
-R11   -2%
Week
-R11   -2%
Month
-R11   -2%

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