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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DR. HAUSCHKA Regulating Day Oil for Face 18 ml

DR. HAUSCHKA Regulating Day Oil for Face 18 ml
DR. HAUSCHKA Regulating Day Oil for Face 18 ml
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R621
+R2 Reward
DR. HAUSCHKA Regulating Day Oil is a 100% natural, certified organic face oil specially formulated for oily, blemished, and combination skin. This light, fast-absorbing oil helps balance sebum production, refine pores, and calm skin irritations. Enriched with Anthyllis, Calendula, Neem, Carrot, Apri... Read More
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Stock 13 Code 2887709 Brand DR. HAUSCHKA Model 4020829071414 Warranty 2 Years

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Estimated delivery Monday, October 12
You will be kept updated through our detailed tracking system
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DR. HAUSCHKA Regulating Day Oil is a 100% natural, certified organic face oil specially formulated for oily, blemished, and combination skin. This light, fast-absorbing oil helps balance sebum production, refine pores, and calm skin irritations. Enriched with Anthyllis, Calendula, Neem, Carrot, Apricot Kernel Oil, and Jojoba Oil, it provides gentle care while reducing blemishes and redness. Dermatologically tested, cruelty-free, and vegan, it is free from synthetic fragrances, dyes, preservatives, mineral oils, silicones, and PEGs. The glass bottle with dropper ensures precise application. Made in Germany.

Advantages

Balances oil production, refines pores, calms skin, reduces blemishes and redness. Non-comedogenic and suitable for daily use.

Suitable for

  • Oily skin
  • Blemished skin
  • Combination skin

Key specifications

  • Volume: 18 ml
  • Product Type: Face Oil
  • Application Area: Face
  • Usage: Day
  • Formulation: 100% Natural, Organic
  • Certification: NATRUE certified organic
  • Dermatologically Tested: Yes
  • Cruelty-Free: Yes
  • Vegan: Yes
  • Texture: Light, fast-absorbing oil
  • Scent: Subtle, natural
  • Packaging: Glass bottle with dropper
  • Target Concern: Excess sebum, enlarged pores, blemishes, redness
  • Non-comedogenic: Yes
  • Country of Origin: Germany

Recommendations

Apply a few drops to cleansed face in the morning, gently pressing into skin. Follow with moisturizer if needed. Avoid contact with eyes.

Specifications
Brand
DR. HAUSCHKA
Category
Face Oil
EAN
4020829071414
Model
4020829071414
MPN
4020829071414
Volume
18 ml
Weight
0.06 kg
Price history over the last 6 months
DR. HAUSCHKA Regulating Day Oil for Face 18 ml
Current
R621
Lowest
R582
Highest
R621
Change 24H
+R28   +5%
Week
+R31   +5%
Month
+R39   +7%

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