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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEWALT DCG421N-XJ 18V Cordless Brushless Die Grinder (Bare Unit)

DEWALT DCG421N-XJ 18V Cordless Brushless Die Grinder (Bare Unit)
DEWALT DCG421N-XJ 18V Cordless Brushless Die Grinder (Bare Unit)
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R4,691
+R16 Reward
The DEWALT DCG421N-XJ is a professional 18V cordless die grinder powered by the DEWALT XR Li-Ion battery system. Featuring a brushless motor for maximum efficiency and durability, this tool delivers a no-load speed of 25,000 rpm for fast material removal. The compact and lightweight design (1.1 kg w... Read More
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Stock 1 Code 3100531 Brand DEWALT Model DCG421N-XJ Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, November 5
You will be kept updated through our detailed tracking system
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The DEWALT DCG421N-XJ is a professional 18V cordless die grinder powered by the DEWALT XR Li-Ion battery system. Featuring a brushless motor for maximum efficiency and durability, this tool delivers a no-load speed of 25,000 rpm for fast material removal. The compact and lightweight design (1.1 kg without battery) ensures excellent control and reduced operator fatigue. Equipped with an electronic brake, LED work light, and mesh air intake covers for enhanced dust protection, the DCG421N-XJ is ideal for grinding, deburring, and surface finishing in metalworking and fabrication applications.

Advantages

Brushless motor technology provides up to 57% more runtime compared to brushed motors, with no carbon brushes to replace. The slide switch with electronic brake offers precise control and safety. The LED work light illuminates the work area for improved visibility. Mesh air intake covers help prevent debris ingress, extending tool life.

Suitable for

  • Grinding and deburring metal surfaces
  • Surface preparation and finishing
  • Cutting and shaping with appropriate accessories
  • Automotive, fabrication, and maintenance tasks

Key specifications

  • Power Source: Cordless (18V XR Li-Ion battery, not included)
  • Motor: Brushless
  • No Load Speed: 25,000 rpm
  • Collet Size: 6 mm (1/4")
  • Switch: Slide switch with electronic brake
  • LED Work Light: Yes
  • Tool Length: 380 mm
  • Weight (without battery): 1.1 kg
  • Vibration (grinding): 2.5 m/s²
  • Sound Pressure Level: 76 dB(A)
  • Sound Power Level: 87 dB(A)

Recommendations

For optimal performance, use with DEWALT 18V XR Li-Ion batteries (e.g., DCB184, DCB186). This tool is a bare unit; battery and charger are sold separately.

Specifications
Battery technology
Li-Ion
Battery type
XR Li-Ion
Battery voltage
18 V
Brand
DEWALT
Category
Angle Grinder
Chuck capacity (max)
6 mm
Chuck type
Collet
EAN
5035048836477
Idle speed (1st gear)
25000 rpm
Model
DCG421N-XJ
MPN
DCG421N-XJ
Power source
Battery
Product colour
Black and Yellow
Product type
Die Grinder
Sound power level
87 dB(A)
Sound pressure level
76 dB(A)
Vibration level (metal drilling)
2.5 m/s²
Warnings
Wear appropriate personal protective equipment.
Weight
3.92 kg
Weight (without battery)
1.1 kg
Price history over the last 6 months
DEWALT DCG421N-XJ 18V Cordless Brushless Die Grinder (Bare Unit)
Current
R4,691
Lowest
R4,333
Highest
R4,691
Change 24H
+R358   +8%
Week
+R334   +8%
Month
+R172   +4%

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