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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black

DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
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R623
+R2 Reward
The DeLOCK 63223 is a compact USB 3.2 Gen 1 Type-C hub in a metal housing that connects to a computer, laptop or mobile device via USB Type-C. It expands a host device with four USB Type-A ports supporting data transfer rates up to 5000 Mbit/s and accepts typical USB peripherals such as flash drives... Read More
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Stock 300 Code 1720695 Brand DELOCK Model 63223 Warranty 2 Years

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Estimated delivery Friday, October 2
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The DeLOCK 63223 is a compact USB 3.2 Gen 1 Type-C hub in a metal housing that connects to a computer, laptop or mobile device via USB Type-C. It expands a host device with four USB Type-A ports supporting data transfer rates up to 5000 Mbit/s and accepts typical USB peripherals such as flash drives, card readers and external enclosures. The hub’s small dimensions and robust metal case make it suitable for portable use.

Advantages

The metal housing provides increased durability for everyday transport and use. Four USB Type-A ports allow simultaneous connection of multiple USB devices without additional adapters. Compatible with common operating systems including Windows 10, 8.1, 11 and ChromeOS, the hub supports USB 3.2 Gen 1 data transfer performance up to 5000 Mbit/s while maintaining backward compatibility with USB 2.0/1.1 devices.

Suitable for

  • Connecting USB flash drives and external hard drives
  • Using card readers or external enclosures
  • Adding multiple peripherals to laptops and tablets with a Type-C port
  • Portable setups for travel or mobile work

Key specifications

  • Brand: DELOCK
  • Model: 63223
  • Host interface: USB 3.2 Gen 1 (Type-C)
  • Hub interfaces: 4 × USB 3.2 Gen 1 Type-A
  • Data transfer rate: up to 5000 Mbit/s
  • Colour: Black
  • Housing: Metal
  • EAN: 4043619632237

How to use

Plug the integrated USB Type-C connector of the hub into a compatible Type-C port on your computer, laptop or mobile device. Connect USB peripherals to the available Type-A ports. The hub is bus-powered and typically does not require additional drivers on supported operating systems; wait for the host system to recognise connected devices before transferring data.

Recommendations

For optimal performance, connect high-speed storage devices directly to the hub’s USB 3.2 Gen 1 ports and avoid using multiple power-hungry devices simultaneously if the host cannot supply sufficient bus power. Store the hub in its bag or protective sleeve when travelling to prevent surface scratches.
Key Highlights
  • Connecting USB flash drives and external hard drives
  • Using card readers or external enclosures
  • Adding multiple peripherals to laptops and tablets with a Type-C port
  • Portable setups for travel or mobile work
  • Brand: DELOCK
  • Model: 63223
  • Host interface: USB 3.2 Gen 1 (Type-C)
  • Hub interfaces: 4 × USB 3.2 Gen 1 Type-A
  • Data transfer rate: up to 5000 Mbit/s
  • Colour: Black
  • Housing: Metal
  • EAN: 4043619632237
Specifications
Cable length
0.2 m
Data transfer rate
5000 Mbit/s
Depth
62 mm
Height
18 mm
Host interface
USB 3.2 Gen 1 (3.1 Gen 1) Type-C
Housing material
Metal
Hub interfaces
USB 3.2 Gen 1 (3.1 Gen 1) Type-A
LED indicators
Y
Mac operating systems supported
Y
Manual
Yes
Other operating systems supported
ChromeOS
Package type
Box
Plug and Play
Yes
Ports quantity
4
Power supply type
USB
Product colour
Black
Quantity per pack
1 pc(s)
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
4
Width
41 mm
Windows operating systems supported
Windows 11, Windows 8.1, Windows 10

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Price history over the last 6 months
DeLOCK 63223 USB 3.2 Gen 1 Type-C Hub 5000 Mbit/s Black
Current
R623
Lowest
R596
Highest
R628
Change 24H
+R20   +3%
Week
+R26   +4%
Month
+R22   +4%

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