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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black

DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
36 mo.
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
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R17,655
+R68 Reward
Ultracompact desktop with power-efficient performance and Intel® Core™ Ultra (Series 2) processors for AI workloads or Intel® Core™ (14th Gen) processors for everyday business tasks. DELL Pro QCM1250. Processor family: Intel® Core™ i3, Processor model: i3-14100T. Internal memory: 16 GB, Internal me... Read More
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Stock 9 Code 2344957 Brand DELL Model BTO003_QCM1250_EMEA_NOKB Warranty 3 Years

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Estimated delivery Wednesday, September 30
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Ultracompact desktop with power-efficient performance and Intel® Core™ Ultra (Series 2) processors for AI workloads or Intel® Core™ (14th Gen) processors for everyday business tasks.

DELL Pro QCM1250. Processor family: Intel® Core™ i3, Processor model: i3-14100T. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel UHD Graphics 730. Wi-Fi. Operating system installed: Windows 11 Pro, Operating system architecture: 64-bit. Power supply: 65 W. Chassis type: Micro PC. Product type: Mini PC. Weight: 1.16 kg. Product colour: Black

Key Highlights
  • Windows 11 Pro 64-bit
  • Intel Core i3-14100T (12MB Cache)
  • 16GB DDR5-SDRAM (2 x 8) & 512GB SSD
  • Business Mini PC Black 65 W
  • Intel® Core™ i3 i3-14100T Processor cores: 4
  • 16 GB DDR5-SDRAM 2 x 8 GB
  • 512 GB SSD
  • Intel UHD Graphics 730
  • Ethernet LAN 10,100,1000 Mbit/s Wi-Fi 6E (802.11ax) Bluetooth
  • Windows 11 Pro 64-bit
Specifications
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Bluetooth
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Cabling technology
10/100/1000Base-T(X)
Chassis type
Micro PC
Combo headphone/mic port
Yes
DC-in jack
Yes
Depth
178 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display included
No
DisplayPort version
1.4a
DisplayPorts quantity
1
Efficient cores
0
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
HDMI ports quantity
1
HDMI version
2.1
Height
182 mm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard included
No
LAN controller
Intel WGI219LM
Market positioning
Business
Maximum internal memory
64 GB
Maximum turbo power
69 W
Memory channels
Dual-channel
Memory data transfer rate
4800 MT/s
Memory layout (slots x size)
2 x 8 GB
Memory slots
2x SO-DIMM
Motherboard chipset
Intel® Q870
Non-ECC
Yes
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
105 G
Non-operating vibration
1.37 G
Number of front audio ports
1
Number of front USB ports
2
Number of processors installed
1
Number of rear USB ports
4
Number of SSDs installed
1
Number of storage drives installed
1
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® UHD Graphics
On-board graphics card model
Intel UHD Graphics 730
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
20 - 80%
Operating shock
40 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
10 - 35 °C
Operating vibration
0.26 G
Optical drive type
No
Performance cores
4
Performance-core base frequency
2.7 GHz
Performance-core Max Turbo Frequency
4.4 GHz
Placement supported
Horizontal/Vertical
Power supply
65 W
Power supply input frequency
50 / 60 Hz
Power supply input voltage
100 - 240 V
Processor base power
35 W
Processor boost frequency
4.4 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
4
Processor family
Intel® Core™ i3
Processor generation
Intel® Core™ i3 (14th gen)
Processor manufacturer
Intel
Processor model
i3-14100T
Processor threads
8
Product colour
Black
Product type
Mini PC
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-40 - 65 °C
Sustainability certificates
ENERGY STAR, EPEAT Climate +, EPEAT Gold
Thunderbolt 3 ports quantity
0
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
3
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Weight
1.16 kg
Wi-Fi
Yes
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
36 mm
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
DELL Pro QCM1250 Intel® Core™ i3 i3-14100T 16 GB DDR5-SDRAM 512 GB SSD Windows 11 Pro Micro PC Mini PC Black
Current
R17,655
Lowest
R16,826
Highest
R20,345
Change 24H
+R671   +4%
Week
+R829   +5%
Month
+R340   +2%

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