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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay on delivery – no extra fees
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Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)

Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
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R76,988
The Dell Pro Max 16 Plus is a high-performance mobile workstation engineered for demanding professional workflows. Powered by an Intel Core Ultra 7-265HX processor and featuring the NVIDIA RTX PRO 3000 GPU with 12GB of dedicated video memory, this laptop delivers exceptional computing and graphics c... Read More
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Stock 1 Code 772560 Brand DELL Model BTO106_MB16250_EMEA_USK Warranty 2 Years

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Estimated delivery Friday, October 16
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The Dell Pro Max 16 Plus is a high-performance mobile workstation engineered for demanding professional workflows. Powered by an Intel Core Ultra 7-265HX processor and featuring the NVIDIA RTX PRO 3000 GPU with 12GB of dedicated video memory, this laptop delivers exceptional computing and graphics capabilities. It combines a robust build with a crisp 16-inch FHD+ display, ample 32GB of RAM, and a fast 1TB SSD, making it a reliable choice for complex tasks in design, engineering, and data analysis.

Key features

  • Intel Core Ultra 7-265HX processor for powerful multitasking and compute-intensive applications.
  • NVIDIA RTX PRO 3000 GPU with 12GB dedicated video memory for professional graphics and AI workloads.
  • 32GB of system RAM to handle large datasets and demanding software smoothly.
  • 1TB solid-state drive (SSD) for fast boot times and ample local storage.
  • 16-inch FHD+ display for clear, detailed visuals in a portable form factor.
  • US keyboard layout (US-KB) for comfortable and familiar typing.
  • Includes 3 years of ProSupport and 3 years of Premium Support for enhanced service coverage.
Specifications
Backlit keyboard
Yes
Battery capacity, Wh
96
Battery weight, kg
0.351
Bluetooth
Yes
Bluetooth version
5.4
Brand
Dell
Built-in camera
Yes
Built-in microphone
Yes
Built-in speakers
Yes
Cable lock slot
Yes
Camera resolution
8 MP + IR
Category
Laptops & Notebooks
Connections
USB-A
Copilot+PC
No
Dedicated video memory (GB)
12
Dimensions W x D x H, mm
360 x 259 x 17?31
Display diagonal, "
16
Display resolution, pixels
1920 x 1200
Docking
Thunderbolt
Ethernet LAN (RJ-45) ports quantity
1
Fingerprint reader
Yes
Glossy display
No
Graphic adapter
NVIDIA RTX PRO 3000 Blackwell 12GB
Graphics adapter family
NVIDIA RTX PRO
Green certifications
TCO 10.0
HDMI ports quantity
1
Integrated Memory Card Reader
Yes
Intel HyperThreading
No
Intel Smart Cache, MB
30
Intel Turbo Boost, GHz
5.30
Intel Virtualization technology
VT-x / VT-d
Intel vPro
Yes
Internal memory
32 GB
Internal memory type
DDR5
Keyboard layout
US (English)
Manufacturer's estimate
Product life cycle used in emission assessments, years: 4
Manufacturer?s estimate
Product life cycle CO2 emissions, kg: 202
Maximum internal memory, GB
64 GB
Memory clock speed, MHz
6400
Memory slots
2
Memory slots (available)
0
Mobile Broadband
No
Model
BTO106_MB16250_EMEA_USK
MPN
BTO106_MB16250_EMEA_USK
NPU
Yes
Number of battery cells, pcs
6
Number of efficient-cores
12
Number of performance-cores
8
Numeric keypad
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Graphics
Operating system provided
Windows 11 Pro
Optical drive
No
Power supply, W
280
Processor family
Intel Core Ultra 7
Processor manufacturer
Intel
Processor model
Intel Core Ultra 7 265HX (Max. 5.30GHz, 30M, 20C)
Processor number of cores
20
Product colour
Green
Resolution
1920 x 1200
Size
3.5 mm
Smart card reader
Yes
Speaker power, W
2 x 2
Speaker/ headphone/ line-out jack
1
Thunderbolt ports quantity
3
Total storage capacity
1 TB
Touch sensitive screen
No
Trusted Platform Module (TPM) version
2.0
USB-A (USB 3.2) ports quantity
2
USB-C charging power max, W
280
USB-C power delivery
Yes
Weight, g
2550
Wi-Fi
Yes
WLAN antennas
2x2
WLAN type
Wi-Fi 7
Price history over the last 6 months
Dell Pro Max 16 Plus U7-265HX/16FHD+/32GB/1TBSSD/RTXPRO3000-12GB/11P/3PS (US-KB)
Current
R76,988
Lowest
R70,671
Highest
R77,224
Change 24H
-R236   0%
Week
+R2,387   +3%
Month
+R2,387   +3%

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