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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black

DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
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R17,669
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DELL Pro 15 Essential PV15265. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 5, Processor model: 130, Processor frequency: 2.9 GHz. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: ... Read More
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Stock 39 Code 2623984 Brand DELL Model P0NMK Warranty 2 Years

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DELL Pro 15 Essential PV15265. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 5, Processor model: 130, Processor frequency: 2.9 GHz. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: AMD Radeon 660M. Operating system installed: Windows 11 Pro. Product colour: Black

Key Highlights
  • Laptop Clamshell Black
  • AMD Ryzen™ 5 130 2.9 GHz Processor cores: 6
  • 39.6 cm (15.6") Full HD 1920 x 1080 pixels WVA 16:9
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 1 TB SSD
  • AMD Radeon 660M
  • Wi-Fi 6 (802.11ax) Bluetooth
  • Lithium-Ion (Li-Ion) 41 Wh
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
No
AC adapter input voltage
100 - 240 V
AC adapter output current
3.34 A
AC adapter output voltage
19.5 V
Accelerometer
Yes
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
41 Wh
Battery charge indicator
Yes
Battery recharge time
4 h
Battery technology
Lithium-Ion (Li-Ion)
Battery voltage
11.25 V
Battery weight
190 g
Bluetooth
Yes
Built-in microphone
Yes
Colour gamut
45%
Colour name
Carbon Black
Combo headphone/mic port
Yes
Contrast ratio (typical)
700:1
Copilot key
Yes
DC-in jack
Yes
Depth
235.6 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
39.6 cm (15.6")
Display resolution
1920 x 1080 pixels
Display response rise/fall
35 ms
Fast charging
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Front camera resolution (numeric)
0.92 MP
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.7 cm
Height (rear)
1.9 cm
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
L2 cache
3 MB
L3 cache
16 MB
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Memory data transfer rate
4800 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:9
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
1
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 660M
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
Panel type
WVA
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Processor boost frequency
4.55 GHz
Processor cores
6
Processor family
AMD Ryzen™ 5
Processor frequency
2.9 GHz
Processor generation
AMD Ryzen 100 Series
Processor manufacturer
AMD
Processor model
130
Processor threads
12
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
USB 2.0 ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB charging current
3.25 A
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
54 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Weight
1.85 kg
Wi-Fi band
Dual-band (2.4 GHz / 5 GHz)
Wi-Fi data rate (max)
1201 Mbit/s
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n)
Width
358.5 mm
WLAN controller model
Realtek RTL8852BE

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Price history over the last 6 months
DELL Pro 15 Essential PV15265 AMD Ryzen™ 5 130 Laptop 39.6 cm (15.6 inch) Full HD 16 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
Current
R17,669
Lowest
R17,408
Highest
R20,647
Change 24H
+R62   +0%
Week
+R211   +1%
Month
-R1,240   -7%

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