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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum

DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
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R27,979
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DELL Pro 14 PC14250, Intel Core Ultra 7, 35.6 cm (14"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Pro DELL Pro 14 PC14250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 255U. Display diagonal: 35.6 cm (14"), HD type: Full HD+, Display resol... Read More
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Stock 4 Code 1725104 Brand DELL Model P8K0D Warranty 2 Years

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Estimated delivery Monday, October 5
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DELL Pro 14 PC14250, Intel Core Ultra 7, 35.6 cm (14"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Pro

DELL Pro 14 PC14250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 255U. Display diagonal: 35.6 cm (14"), HD type: Full HD+, Display resolution: 1920 x 1200 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Pro. Product colour: Platinum. Weight: 1.36 kg

Key Highlights
  • Laptop Clamshell Platinum
  • Intel Core Ultra 7 255U Processor cores: 12
  • 35.6 cm (14") Full HD+ 1920 x 1200 pixels IPS 16:10
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Ethernet LAN 10,100,1000 Mbit/s Bluetooth
  • 55 Wh
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
No
AC adapter input voltage
100 - 240 V
AI software frameworks supported by NPU
DirectML, ONNX RT, OpenVINO, Windows ML
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
MaxxAudio Pro
Battery capacity
55 Wh
Battery recharge time
4 h
Battery voltage
11.7 V
Battery weight
210 g
Bluetooth
Yes
Brand specific technologies
Express Charge Boost capable, HDR Camera, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.926
Carbon emissions, energy usage (kg of CO2e)
26.429
Carbon emissions, logistics (kg of CO2e)
4.494
Carbon emissions, manufacturing (kg of CO2e)
74.151
Colour gamut
45%
Colour name
Platinum silver
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Copilot key
Yes
DC-in jack
Yes
Depth
225.3 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Efficient cores
8
Efficient-core base frequency
1.7 GHz
Efficient-core Max Turbo Frequency
4.2 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
Hall sensor
Yes
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.89 cm
Height (rear)
2.04 cm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
57 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
NPU performance up to
12 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Number of USB ports with PowerShare support
2
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
0 - 90%
Operating shock
140 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2024
Panel type
IPS
Performance cores
2
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
5.2 GHz
Pixel density
162 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
5.2 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
12
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
255U
Processor threads
14
Product colour
Platinum
Product type
Laptop
RGB colour space
NTSC
Sparsity support
Yes
Speaker power
2.5 W
Speakers manufacturer
Waves
SSD capacity
512 GB
Storage media
SSD
Storage relative humidity (H-H)
0 - 90%
Storage temperature (T-T)
-40 - 65 °C
Surface treatment
metallic
Thunderbolt 4 ports quantity
1
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
107
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB charging voltage
5,9,15,20 V
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.36 kg
Wi-Fi standards
Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 6E (802.11ax)
Width
313.7 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211

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Price history over the last 6 months
DELL Pro 14 PC14250 Intel Core Ultra 7 255U Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Platinum
Current
R27,979
Lowest
R23,128
Highest
R28,060
Change 24H
-R81   0%
Week
+R334   +1%
Month
+R3,618   +15%

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