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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black

DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
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DELL Pro 14 Essential PV14255, AMD Ryzen™ 7, 3.3 GHz, 35.6 cm (14"), 1920 x 1200 pixels, 16 GB, 512 GB DELL Pro 14 Essential PV14255. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 7, Processor model: 250, Processor frequency: 3.3 GHz. Display diagonal: 35.6 cm (14"), HD... Read More
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Stock 6 Code 1725103 Brand DELL Model 8DKMX Warranty 2 Years

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DELL Pro 14 Essential PV14255, AMD Ryzen™ 7, 3.3 GHz, 35.6 cm (14"), 1920 x 1200 pixels, 16 GB, 512 GB

DELL Pro 14 Essential PV14255. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 7, Processor model: 250, Processor frequency: 3.3 GHz. Display diagonal: 35.6 cm (14"), HD type: Full HD+, Display resolution: 1920 x 1200 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: AMD Radeon 780M. Operating system installed: Windows 11 Pro. Product colour: Black

Key Highlights
  • Laptop Clamshell Black
  • AMD Ryzen™ 7 250 3.3 GHz Processor cores: 8
  • 35.6 cm (14") Full HD+ 1920 x 1200 pixels IPS WVA 16:10
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 512 GB SSD
  • AMD Radeon 780M
  • Wi-Fi 6 (802.11ax) Bluetooth
  • Lithium Polymer (LiPo) 54 Wh
  • Windows 11 Pro 64-bit
Specifications
AC adapter included
No
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3204
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
15 V
Battery weight
240 g
Bluetooth
Yes
Built-in microphone
Yes
Bundled software
McAfee Business Protection 1-year System Driver for Windows
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.2584
Carbon emissions, energy usage (kg of CO2e)
18.9728
Carbon emissions, logistics (kg of CO2e)
2.904
Carbon emissions, manufacturing (kg of CO2e)
73.6648
Card reader integrated
Yes
Certified refurbished
No
Colour gamut
45%
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
800:1
Copilot key
Yes
DC-in jack
Yes
Depth
226.2 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
35.6 cm (14")
Display resolution
1920 x 1200 pixels
Display response rise/fall
35 ms
Display technology marketing name
ComfortView
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
HD
Front camera resolution
1280 x 720 pixels
Front camera resolution (numeric)
0.92 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
1.4
Height
19.9 mm
Height (front)
1.69 cm
Height (rear)
1.81 cm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
L2 cache
8 MB
L3 cache
16 MB
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
30 W
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
Non-operating shock
140 G
NPU performance up to
16 TOPs
Number of battery cells
4
Number of built-in speakers
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 780M
Operating relative humidity (H-H)
0 - 90%
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 40 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
IPS WVA
Pixel density
162 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Processor base power
15 W
Processor boost frequency
5.1 GHz
Processor cache type
L2 & L3
Processor cores
8
Processor family
AMD Ryzen 7
Processor frequency
3.3 GHz
Processor generation
AMD Ryzen 200 Series
Processor manufacturer
AMD
Processor model
250
Processor threads
16
Product colour
Black
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total carbon footprint (kg of CO2e)
96.8
Total processor performance up to
38 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
60 W
USB Type-C required charging power (min)
45 W
Video capturing speed
30 fps
Wi-Fi standards
802.11a, Wi-Fi 5 (802.11ac), 802.11b, Wi-Fi 6 (802.11ax), 802.11g, Wi-Fi 4 (802.11n)
Width
314 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852BE

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Price history over the last 6 months
DELL Pro 14 Essential PV14255 AMD Ryzen™ 7 250 Laptop 35.6 cm (14 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro German Black
Current
R18,909
Lowest
R15,074
Highest
R19,802
Change 24H
+R52   +0%
Week
-R57   0%
Month
-R311   -2%

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