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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium

DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
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R21,972
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DELL Pro 13 Plus PB13250, Intel Core Ultra 5, 33.8 cm (13.3"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Pro DELL Pro 13 Plus PB13250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 5, Processor model: 235U. Display diagonal: 33.8 cm (13.3"), HD type: Full HD+,... Read More
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Stock 20 Code 2404200 Brand DELL Model P32V0 Warranty 2 Years

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Estimated delivery Monday, October 5
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DELL Pro 13 Plus PB13250, Intel Core Ultra 5, 33.8 cm (13.3"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Pro

DELL Pro 13 Plus PB13250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 5, Processor model: 235U. Display diagonal: 33.8 cm (13.3"), HD type: Full HD+, Display resolution: 1920 x 1200 pixels. Internal memory: 16 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel® Graphics. Operating system installed: Windows 11 Pro. Product colour: Aluminium. Weight: 1.35 kg

Key Highlights
  • Laptop Clamshell Aluminium
  • Intel Core Ultra 5 235U Processor cores: 12
  • 33.8 cm (13.3") Full HD+ 1920 x 1200 pixels IPS LED backlight 16:10
  • 16 GB DDR5-SDRAM 1 x 16 GB
  • 512 GB SSD
  • Intel® Graphics
  • Wi-Fi 6E (802.11ax) Bluetooth
  • 55 Wh
  • Windows 11 Pro 64-bit
Specifications
AC adapter included
No
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Cirrus Logic CS42L43
Battery capacity
55 Wh
Battery recharge time
4 h
Battery voltage
11.7 V
Battery weight
220 g
Bluetooth
Yes
Brand specific technologies
Collaboration Touchpad, Control Vault 3+, Express Charge Boost capable, TNR
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Card reader integrated
No
Colour gamut
45%
Combo headphone/mic port
Yes
Contrast ratio (typical)
800:1
Copilot key
Yes
Dell ControlVault
Yes
Depth
215 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
33.8 cm (13.3")
Display resolution
1920 x 1200 pixels
Display response rise/fall
35 ms
Efficient cores
8
Efficient-core base frequency
1.6 GHz
Efficient-core Max Turbo Frequency
4.1 GHz
Ethernet LAN
No
Face recognition
Yes
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution
2560 x 1440 pixels
Front camera resolution (numeric)
5 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
2.1
Height (front)
1.98 cm
Height (rear)
1.98 cm
Housing material
Aluminium
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Intel® vPro™ Platform Eligibility
Yes
Internal memory
16 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
Keyboard language
German
LED backlight
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.4 GHz
Low Power Efficient-cores
2
M.2 SSD size
2280 (22 x 80 mm)
Maximum internal memory
64 GB
Maximum refresh rate
60 Hz
Maximum turbo power
57 W
Memory channels
Single-channel
Memory data transfer rate
5600 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
1 x 16 GB
Memory slots
2x SO-DIMM
Mobile network connection
No
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Near Field Communication (NFC)
Yes
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
12 TOPs
Number of battery cells
3
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel® Graphics
On-board graphics card model
Intel® Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
Panel type
IPS
Performance cores
2
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
4.9 GHz
Pixel density
170 ppi
Pixel pitch
0.149 x 0.149 mm
Pointing device
Touchpad
PowerShare
Yes
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
4.9 GHz
Processor cache
12 MB
Processor cores
12
Processor family
Intel Core Ultra 5
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
235U
Processor threads
14
Product colour
Aluminium
Product type
Laptop
RGB colour space
NTSC
Smart card reader
Yes
Sparsity support
Yes
Speaker power
2 W
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
2
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
Activate Your Microsoft 365 For A 30 Day Trial
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
100 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Weight
1.35 kg
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5760 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
300 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 6E AX211
WWAN
Not installed

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Price history over the last 6 months
DELL Pro 13 Plus PB13250 Intel Core Ultra 5 235U Laptop 33.8 cm (13.3 inch) Full HD+ 16 GB DDR5-SDRAM 512 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro German Aluminium
Current
R21,972
Lowest
R21,671
Highest
R30,214
Change 24H
+R97   +0%
Week
+R267   +1%
Month
-R4,806   -18%

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