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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver

DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
36 mo.
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
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R28,806
+R116 Reward
The DELL DC16251 is a 16" laptop with a Full HD+ (1920 x 1200) WVA display, Intel Core 7 150U processor and 32 GB DDR5 memory. It includes a 1 TB SSD, integrated Intel graphics, Wi‑Fi 6E and Bluetooth, a 54 Wh LiPo battery with 65 W charging, and ships with Windows 11 Pro. The case is available in p... Read More
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Stock 1 Code 1396414 Brand DELL Model DC16251_RPLU-R_007 Warranty 3 Years

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Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The DELL DC16251 is a 16" laptop with a Full HD+ (1920 x 1200) WVA display, Intel Core 7 150U processor and 32 GB DDR5 memory. It includes a 1 TB SSD, integrated Intel graphics, Wi‑Fi 6E and Bluetooth, a 54 Wh LiPo battery with 65 W charging, and ships with Windows 11 Pro. The case is available in platinum and silver finishes.

Advantages

This Dell laptop provides a high-resolution 16:10 screen for more vertical workspace, a 10‑core Intel Core 7 150U for multitasking, and 32 GB DDR5 RAM for responsive performance. The 1 TB SSD delivers fast boot and application load times while Wi‑Fi 6E and Bluetooth ensure modern connectivity. Windows 11 Pro is preinstalled for business and advanced user features.

Suitable for

  • Office productivity and multitasking
  • Remote work and video conferencing
  • Content viewing and light content creation
  • Software development and data analysis requiring substantial RAM

Key specifications

  • Model: DELL DC16251
  • Display: 16" Full HD+ (1920 x 1200) WVA, 16:10
  • Processor: Intel Core 7 150U, 10 cores
  • Memory: 32 GB DDR5 (2 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: Integrated Intel Graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth
  • Battery: Lithium Polymer 54 Wh, charger 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Colours: Platinum, Silver

How to use

Unpack the laptop, connect the 65 W charger and perform the initial Windows 11 Pro setup following on-screen prompts. Install updates via Windows Update and connect to Wi‑Fi 6E to ensure the latest drivers are applied. Use the built-in Intel graphics for everyday tasks; for heavier graphical workloads, consider external GPU solutions if supported. Manage storage by organizing files on the 1 TB SSD and configure backups using Windows settings or third‑party tools.

Recommendations

For optimal performance, keep the system updated, enable automatic Windows updates, and use active cooling on soft surfaces. If you run memory‑intensive applications, verify that background apps are minimized to free available RAM and consider using power plans that prioritize performance when plugged in.
Key Highlights
  • Office productivity and multitasking
  • Remote work and video conferencing
  • Content viewing and light content creation
  • Software development and data analysis requiring substantial RAM
  • Model: DELL DC16251
  • Display: 16" Full HD+ (1920 x 1200) WVA, 16:10
  • Processor: Intel Core 7 150U, 10 cores
  • Memory: 32 GB DDR5 (2 x 16 GB)
  • Storage: 1 TB SSD
  • Graphics: Integrated Intel Graphics
  • Connectivity: Wi‑Fi 6E (802.11ax), Bluetooth
  • Battery: Lithium Polymer 54 Wh, charger 65 W
  • Operating system: Windows 11 Pro 64-bit
  • Colours: Platinum, Silver
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter output voltage
19.5 V
AC adapter power
65 W
Accelerometer
Yes
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Realtek ALC3254
Audio system
High Definition Audio
Battery capacity
54 Wh
Battery charge indicator
Yes
Battery recharge time
3 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
15 V
Battery weight
240 g
Bluetooth
Yes
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Wedge
Carbon emissions, end-of-life (kg of CO2e)
1.82
Carbon emissions, energy usage (kg of CO2e)
21.008
Carbon emissions, logistics (kg of CO2e)
4.04
Carbon emissions, manufacturing (kg of CO2e)
74.134
Card reader integrated
Yes
Colour gamut
45%
Combo headphone/mic port
Yes
Compatible memory cards
SD, SDHC, SDXC
Contrast ratio (typical)
1000:1
Copilot key
Yes
DC-in jack
Yes
Depth
249.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display brightness
300 cd/m²
Display diagonal
40.6 cm (16")
Display resolution
1920 x 1200 pixels
Display technology marketing name
ComfortView
Efficient cores
8
Efficient-core base frequency
1.2 GHz
Efficient-core Max Turbo Frequency
4 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
HD type
Full HD+
HDMI ports quantity
1
HDMI version
1.4
Height (front)
1.62 cm
Height (rear)
1.74 cm
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
M.2 SSD size
2230 (22 x 30 mm)
Maximum internal memory
32 GB
Maximum refresh rate
60 Hz
Maximum turbo power
55 W
Memory data transfer rate
5200 MT/s
Memory form factor
SO-DIMM
Memory layout (slots x size)
2 x 16 GB
Memory slots
2x SO-DIMM
MIMO
Yes
MIMO type
Multi User MIMO
Mobile network connection
No
Native aspect ratio
16:10
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
Number of battery cells
4
Number of built-in speakers
2
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Graphics
On-board graphics card model
Intel Graphics
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
GaBi version 1, 2025
Panel type
WVA
Performance cores
2
Performance-core base frequency
1.8 GHz
Performance-core Max Turbo Frequency
5.4 GHz
Pixel density
141 ppi
Pointing device
Touchpad
Power adapter barrel connector
4.5 mm
Privacy camera
Yes
Privacy type
Privacy shutter
Processor base power
15 W
Processor boost frequency
5.4 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel Core 7
Processor generation
Intel Core (Series 1)
Processor manufacturer
Intel
Processor model
150U
Processor threads
12
Product colour
Platinum, Silver
Product type
Laptop
RGB colour space
NTSC
Speaker power
2.5 W
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
5 - 95%
Storage temperature (T-T)
-40 - 70 °C
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total carbon footprint (kg of CO2e)
101
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
65 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
356.8 mm
WLAN controller manufacturer
Realtek
WLAN controller model
Realtek RTL8852CE

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Price history over the last 6 months
DELL DC16251 Intel Core 7 150U Laptop 40.6 cm (16 inch) Full HD+ 32 GB DDR5-SDRAM 1 TB SSD Wi-Fi 6E (802.11ax) Windows 11 Pro Platinum, Silver
Current
R28,806
Lowest
R26,592
Highest
R30,986
Change 24H
+R73   +0%
Week
+R355   +1%
Month
+R183   +1%

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