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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum

DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
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R37,875
+R154 Reward
DELL 14 Premium DA14250, Intel Core Ultra 7, 36.8 cm (14.5"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Pro DELL 14 Premium DA14250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 255H. Display diagonal: 36.8 cm (14.5"), HD type: WUXGA, Disp... Read More
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Stock 2 Code 2404218 Brand DELL Model DA14250_ARLH_101 Warranty 2 Years

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Estimated delivery Monday, October 5
You will be kept updated through our detailed tracking system
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DELL 14 Premium DA14250, Intel Core Ultra 7, 36.8 cm (14.5"), 1920 x 1200 pixels, 16 GB, 512 GB, Windows 11 Pro

DELL 14 Premium DA14250. Product type: Laptop, Form factor: Clamshell. Processor family: Intel Core Ultra 7, Processor model: 255H. Display diagonal: 36.8 cm (14.5"), HD type: WUXGA, Display resolution: 1920 x 1200 pixels. Internal memory: 16 GB, Internal memory type: LPDDR5x-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel Arc 140T. Operating system installed: Windows 11 Pro. Product colour: Platinum

Key Highlights
  • Premium Laptop Clamshell Platinum
  • Intel Core Ultra 7 255H Processor cores: 16
  • 36.8 cm (14.5") WUXGA 1920 x 1200 pixels IPS 16:10
  • 16 GB LPDDR5x-SDRAM
  • 512 GB SSD
  • Intel Arc 140T
  • Wi-Fi 7 (802.11be) Bluetooth
  • Lithium Polymer (LiPo) 70 Wh 60 W
  • Windows 11 Pro 64-bit
Specifications
AC adapter frequency
50 - 60 Hz
AC adapter included
Yes
AC adapter input voltage
100 - 240 V
AC adapter power
60 W
AI software frameworks supported by NPU
DirectML, OpenVINO, Windows ML, ONNX RT, WebNN
Ambient light sensor
Yes
Antenna type
2x2
Anti-glare screen
Yes
Audio chip
Cirrus Logic CS42L43
Audio system
MaxxAudio Pro
Battery capacity
70 Wh
Battery recharge time
2 h
Battery technology
Lithium Polymer (LiPo)
Battery voltage
11.7 V
Battery weight
270 g
Bluetooth
Yes
Built-in microphone
Yes
Carbon emissions, end-of-life (kg of CO2e)
1.97
Carbon emissions, energy usage (kg of CO2e)
42.441
Carbon emissions, logistics (kg of CO2e)
16.121
Carbon emissions, manufacturing (kg of CO2e)
42.441
Card reader integrated
Yes
Colour gamut
100%
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash), MicroSDHC, MicroSDXC
Contrast ratio (typical)
2000:1
Depth
216 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display bezel technology
InfinityEdge
Display brightness
500 cd/m²
Display diagonal
36.8 cm (14.5")
Display resolution
1920 x 1200 pixels
Display response rise/fall
24 ms
Efficient cores
8
Efficient-core base frequency
1.5 GHz
Efficient-core Max Turbo Frequency
4.4 GHz
Fast charging
Yes
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera HD type
Full HD
Front camera resolution
1920 x 1080 pixels
Front camera resolution (numeric)
2.07 MP
GPU performance up to
74 TOPs
HD type
WUXGA
HDMI ports quantity
0
Height (front)
6.7 mm
Height (rear)
1.8 cm
Infrared (IR) camera
Yes
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5x-SDRAM
Keyboard backlit
Yes
Keyboard language
UK International
Low Blue Light technology
Yes
Low Power Efficient-core Base Frequency
700 MHz
Low Power Efficient-core Max Turbo Frequency
2.5 GHz
Low Power Efficient-cores
2
Market positioning
Premium
Maximum internal memory
16 GB
Maximum refresh rate
120 Hz
Maximum turbo power
115 W
Memory channels
Dual-channel
Memory data transfer rate
6400 MT/s
Memory form factor
On-board
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
Intel AI Boost
Non-operating altitude
-15.2 - 10668 m
Non-operating shock
160 G
Non-operating vibration
1.3 G
NPU performance up to
13 TOPs
Number of battery cells
6
Number of built-in speakers
4
Number of microphones
2
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Arc Graphics
On-board graphics card model
Intel Arc 140T
Operating altitude
-15.2 - 3048 m
Operating relative humidity (H-H)
10 - 90%
Operating shock
110 G
Operating system architecture
64-bit
Operating system installed
Windows 11 Pro
Operating temperature (T-T)
0 - 35 °C
Operating vibration
0.66 G
Optical drive type
No
PAIA version
PAIA 1.4.7, 2025
Panel type
IPS
Performance cores
6
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
5.1 GHz
Pixel density
156 ppi
Pointing device
Touchpad
Processor base power
28 W
Processor boost frequency
5.1 GHz
Processor cache
24 MB
Processor cores
16
Processor family
Intel Core Ultra 7
Processor generation
Intel Core Ultra (Series 2)
Processor manufacturer
Intel
Processor model
255H
Processor threads
16
Product colour
Platinum
Product type
Laptop
RGB colour space
sRGB
Sparsity support
Yes
Speaker power
2.5 W
Speakers manufacturer
Waves
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Storage relative humidity (H-H)
0 - 95%
Storage temperature (T-T)
-40 - 65 °C
Thunderbolt 4 ports quantity
3
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Total carbon emissions, standard deviation (kg of CO2e)
60
Total carbon footprint (kg of CO2e)
329
Total processor performance up to
96 TOPs
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
No
Trial software
McAfee Business Protection 1-year,Activate Your Microsoft 365 For A 30 Day Trial
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
60 W
USB Type-C required charging power (min)
27 W
Video capturing speed
30 fps
Wi-Fi band
Tri-band (2.4 GHz / 5 GHz / 6 GHz)
Wi-Fi data rate (max)
5800 Mbit/s
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax), Wi-Fi 7 (802.11be)
Width
320 mm
Windows Studio effects support
Yes
WLAN controller manufacturer
Intel
WLAN controller model
Intel Wi-Fi 7 BE201

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Price history over the last 6 months
DELL 14 Premium DA14250 Intel Core Ultra 7 255H Laptop 36.8 cm (14.5 inch) WUXGA 16 GB LPDDR5x-SDRAM 512 GB SSD Wi-Fi 7 (802.11be) Windows 11 Pro UK International Platinum
Current
R37,875
Lowest
R37,737
Highest
R52,295
Change 24H
-R81   0%
Week
+R138   +0%
Month
-R457   -1%

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