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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Concealed Shower Set with Rain Shower Head and Hand Shower - Matte Black, Square 250x250mm, Single-Lever, Arnika Nero Series

DEANTE Concealed Shower Set with Rain Shower Head and Hand Shower - Matte Black, Square 250x250mm, Single-Lever, Arnika Nero Series
DEANTE Concealed Shower Set with Rain Shower Head and Hand Shower - Matte Black, Square 250x250mm, Single-Lever, Arnika Nero Series
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R15,189
+R55 Reward
The DEANTE Concealed Shower Set with horizontal tap combines elegant design with high functionality. Part of the Arnika Nero series, this set features a square rain shower head (250x250 mm) and a 1-function hand shower, both finished in matte black. The concealed installation ensures a clean, modern... Read More
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Stock 13 Code 2838406 Brand DEANTE Model NQS_C0YK Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The DEANTE Concealed Shower Set with horizontal tap combines elegant design with high functionality. Part of the Arnika Nero series, this set features a square rain shower head (250x250 mm) and a 1-function hand shower, both finished in matte black. The concealed installation ensures a clean, modern look in any bathroom.

Advantages

Matte black finish adds a contemporary touch. The ceramic cartridge (35 mm) ensures smooth and precise water flow control. Anti-calc nozzles make cleaning easy, while the anti-twist shower hose (1500 mm) provides flexibility and durability.

Suitable for

  • Modern bathrooms with concealed plumbing
  • Users seeking a complete shower system with both rain and hand shower
  • Installations requiring a single-lever mixer

Key specifications

  • Product Series: Arnika Nero
  • Finish: Matte Black
  • Installation Type: Concealed (Built-in)
  • Mixer Type: Single-lever, Mechanical
  • Cartridge: Ceramic, 35 mm
  • Rain Shower Head: Square, 250 x 250 mm
  • Hand Shower: 1-function
  • Shower Hose: 1500 mm, Anti-twist
  • Shower Arm Length: 370 mm
  • Main Material (Mixer Body): Brass
  • Anti-Calc System: Yes (for nozzles)
  • Water Connection: G1/2"
  • Number of Water Outlets: 2 (Rain Shower, Hand Shower)
  • Flow Class: S (15-19.8 l/min)
  • Acoustic Group: II (20 < x ≤ 30 dB)

Recommendations

For optimal performance, ensure your water pressure is within the recommended range. Professional installation is advised for concealed systems.

Specifications
Brand
DEANTE
Category
Shower System
EAN
5907650872078
Model
NQS_C0YK
MPN
NQS_C0YK
Product High Lights
Matte black finish; ceramic cartridge; anti-calc nozzles; anti-twist hose; 2 water outlets.
Product type
Concealed Shower Set
Short Desc
DEANTE Concealed shower set with rain shower head and hand shower, matte black, square 250x250mm, single-lever, Arnika Nero series.
Size
250 x 250 mm
Weight
6.55 kg
Price history over the last 6 months
DEANTE Concealed Shower Set with Rain Shower Head and Hand Shower - Matte Black, Square 250x250mm, Single-Lever, Arnika Nero Series
Current
R15,189
Lowest
R13,608
Highest
R15,189
Change 24H
+R1,240   +9%
Week
+R1,354   +10%
Month
+R1,278   +9%

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