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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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DEANTE Concealed Bath Faucet with Shower Set Matte Black

DEANTE Concealed Bath Faucet with Shower Set Matte Black
DEANTE Concealed Bath Faucet with Shower Set Matte Black
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R6,582
+R20 Reward
Upgrade your bathroom with the DEANTE Concealed Bath Faucet with Shower Set, a premium fixture designed for modern bathrooms. This set combines a concealed bath faucet with a hand shower, offering both functionality and sleek design. The matte black finish adds a touch of elegance, while the brass c... Read More
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Stock 3 Code 3103320 Brand DEANTE Model BQT_018P Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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Upgrade your bathroom with the DEANTE Concealed Bath Faucet with Shower Set, a premium fixture designed for modern bathrooms. This set combines a concealed bath faucet with a hand shower, offering both functionality and sleek design. The matte black finish adds a touch of elegance, while the brass construction ensures durability and longevity.

Advantages

This concealed bath faucet set offers a clean, minimalist look by hiding the plumbing behind the wall. The ceramic cartridge provides smooth operation and long-lasting performance. The hand shower features an anti-calc system for easy maintenance, and the 1500 mm PVC hose offers flexibility during use.

Suitable for

  • Modern bathrooms with concealed plumbing systems
  • Users seeking a coordinated bath and shower solution
  • Installations requiring a wall-mounted, concealed faucet

Key specifications

  • Product Type: Concealed Bath Faucet with Shower Set
  • Series: Arnika Nero
  • Finish: Matte Black
  • Faucet Material: Brass
  • Cartridge Type: Ceramic
  • Cartridge Diameter: 35 mm
  • Number of Functions: 2 (Bath Spout, Hand Shower)
  • Shower Head Type: 1-Function Hand Shower
  • Shower Hose Length: 1500 mm
  • Shower Hose Material: PVC
  • Shower Holder Type: Point Holder
  • Anti-Calc System: Yes (in hand shower)
  • Installation Type: Wall-mounted (concealed)
  • Flow Class: B/B (Bath/Shower)
  • Acoustic Group: II (20-30 dB)
  • Connection Size: G1/2"
  • Warranty (Faucet Body): 7 Years
  • Warranty (Cartridge/Finish): 2 Years
  • Diverter Type: Ceramic
  • Included Components: Concealed faucet body, external trim, hand shower, shower hose, point holder

Recommendations

For best results, ensure your bathroom has the necessary concealed plumbing rough-in before installation. Professional installation is recommended to guarantee proper function and warranty coverage.

Specifications
Brand
DEANTE
Category
Concealed Bath Faucet with Shower Set
EAN
5907650889731
Material
Brass
Model
BQT_018P
MPN
BQT_018P
Weight
3.65 kg
Price history over the last 6 months
DEANTE Concealed Bath Faucet with Shower Set Matte Black
Current
R6,582
Lowest
R5,415
Highest
R6,582
Change 24H
+R1,099   +20%
Week
+R1,101   +20%
Month
+R1,124   +21%

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