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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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DEANTE Arnika Thermostatic Shower Mixer Chrome Wall-Mounted

DEANTE Arnika Thermostatic Shower Mixer Chrome Wall-Mounted
DEANTE Arnika Thermostatic Shower Mixer Chrome Wall-Mounted
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R5,513
+R20 Reward
Inconsistent shower temperatures can turn a relaxing rinse into a frustrating experience. The DEANTE Arnika thermostatic shower mixer eliminates sudden hot or cold bursts by precisely maintaining your selected water temperature, even when other taps are used elsewhere in the home. Its anti-scald saf... Read More
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Stock 5 Code 3313523 Brand DEANTE Model BQS_A40T Warranty 2 Years

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Estimated delivery Thursday, October 1
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Inconsistent shower temperatures can turn a relaxing rinse into a frustrating experience. The DEANTE Arnika thermostatic shower mixer eliminates sudden hot or cold bursts by precisely maintaining your selected water temperature, even when other taps are used elsewhere in the home. Its anti-scald safety stop at 38°C protects the whole family, while the dual-knob design gives independent control over temperature and flow.

Who is it for

This wall-mounted mixer is ideal for households seeking reliable, safe, and comfortable showers. It suits both new installations and bathroom renovations, especially in busy homes where water pressure fluctuates. The durable brass body and chrome finish make it a long-lasting choice for daily use.

Main features

  • Thermostatic cartridge maintains constant water temperature
  • Safety stop at 38°C prevents accidental scalding
  • Dual knobs: one for temperature, one for flow control
  • Solid brass construction with chrome finish
  • Standard 150 mm inlet spacing for easy installation
  • G 1/2" shower outlet connection
  • Flow class B and acoustic group II for quiet operation
  • 7-year warranty on body, 2-year on cartridge

Specifications

  • Product type: Thermostatic shower mixer
  • Installation: Wall-mounted
  • Material: Brass
  • Finish: Chrome
  • Cartridge type: Thermostatic
  • Temperature safety stop: 38°C
  • Shower outlet connection: G 1/2"
  • Inlet spacing: 150 mm
  • Controls: Dual knob (temperature & flow)
  • Anti-scald feature: Yes
  • Series: Arnika
  • Warranty body: 7 years
  • Warranty cartridge: 2 years
  • Flow class: B
  • Acoustic group: II
  • Minimum operating pressure: 0.5 bar
  • Maximum operating pressure: 10 bar
  • Recommended operating pressure: 1-5 bar

Tips

For optimal performance, install the mixer with balanced hot and cold water pressures. Regularly clean the chrome surface with a soft cloth and mild soap to prevent limescale buildup. If you have hard water, consider using a water softener to extend the life of the thermostatic cartridge.

Specifications
Brand
DEANTE
Category
Thermostatic Shower Mixer
Control type
Dual Knob
Country of origin
Poland
Depth
10
EAN
5908027207097
Easy to clean
Yes
Height
12
Housing material
Brass
Master (outer) case gross weight
1.5
Master (outer) case height
10
Master (outer) case length
30
Master (outer) case width
20
Model
BQS_A40T
MPN
BQS_A40T
Package depth
8
Package height
12
Package weight
1.2
Package width
15
Product colour
Chrome
Products per master (outer) case
1
Weight
1.77 kg
Width
15
Price history over the last 6 months
DEANTE Arnika Thermostatic Shower Mixer Chrome Wall-Mounted
Current
R5,513
Lowest
R5,284
Highest
R5,513
Change 24H
+R188   +4%
Week
+R228   +4%
Month
—   

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